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Recent guest reviews

A very nice hotel. Unfortunately, the Peninsula is right across the street. The Peninsula is just spectacular in every way.

Excellent property in great location. Will stay here again.

Great property, nice lap pool

Loved the hotel. I will come back to this hotel in the future.

Loved this hotel. Everything about it was fantastic. From check-in, staff, room, all was great. I don't know if I have ever been in a hotel with better, more friendly, accommodating staff. They were wonderful!

I loved the location of this hotel. The staff was super friendly and the bar had a great vibe.

Beautiful views of the lake. Awesome staff. Rooms were clean and well appointed.

My room was not clean. The previous guest left their toiletries in the shower and we didn’t realize it until the next day when we used the shower. I also noticed a red stain on our comforter. Cleanliness should have been too notch. There was no turn down service and beware of the unexpected room service charges.

N Michigan Ave Chicago IL

Hotel highlights

  • Walking distance to Michigan Avenue and Water Tower Place
  • Free WiFi in rooms (speed: 50+ Mbps) and in public areas
  • Onsite dining
  • Spa

Located in Downtown Chicago, Park Hyatt Chicago is adjacent to Chicago Water Tower and within a 5-minute walk of other popular sights like John Hancock Center. This 182-room hotel welcomes guests with a restaurant and conveniences like a full-service spa and an indoor pool. Centrally located in Chicago, the hotel is connected to a shopping center and also a short walk from Museum of Contemporary Art Chicago and Chicago Riverwalk.


Dining

This hotel serves as home to a cocktail bar, along with a restaurant that specializes in American cuisine. Start each morning off right with cooked-to-order breakfast served for a fee.


Rooms

LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Minibars, espresso makers, and free newspapers are also available.


Property features

Guests of Park Hyatt Chicago enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is available for USD 78 per day, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and a spa tub.

Room options

Room, 2 Double Beds, Lake View

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Deluxe Room, 1 King Bed, Lake View

1 King Bed | Sleeps 3

Room, 1 King Bed, City View

1 King Bed | Sleeps 3

Guest reviews for Park Hyatt Chicago

Everyone (24) Couples (11) Business (2) Family (5) Other (3) Friends (1)
5
Everyone

By on Dec 15, 2023

Review comment responded on Dec 17, 2023

Good evening Mr. David, on behalf of our Park Hyatt team we'd like to thank you for taking the time to leave such wonderful feedback. We're glad we could make your stay with us exceptional!

3
Everyone

A very nice hotel. Unfortunately, the Peninsula is right across the street. The Peninsula is just spectacular in every way.

By on Aug 17, 2023

Review comment responded on Aug 30, 2023

Dear Mr. Scott,Thank you for choosing to stay at the Park Hyatt Chicago, and providing your honest feedback on the Guest Satisfaction Survey.Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. We would like to learn more about what exactly went wrong with our team during your stay. Please reach out to us at your earliest convenience via email or phone so we can go over the issue.Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Everyone

Excellent property in great location. Will stay here again.

By on May 25, 2023

Review comment responded on May 25, 2023

Good Morning Mr. Ramon,We are delighted to know that you enjoyed your stay at the Park Hyatt Chicago and look forward to seeing you again in the near future! Thank you for taking the time to review our property.Warm regards,DeborahGuest Services

5
Everyone

By on Dec 16, 2021

5
Everyone

By on Dec 6, 2021

5
Everyone

Great property, nice lap pool

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Thank you for taking the time to review the hotel. We are glad you enjoyed your stay and your time at the pool. We hope to welcome you back soon.

5
Family

Loved the hotel. I will come back to this hotel in the future.

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Thank you so much for your feedback. We appreciate your response and are glad you enjoyed your experience at the Park Hyatt Chicago! We hope to welcome you back soon!

5
Partner Couples

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Thank you so much for your feedback. We appreciate your response and are glad you enjoyed your experience at the Park Hyatt Chicago! We hope to welcome you back soon!

5
Everyone

By on Jun 1, 2021

Review comment responded on Jun 11, 2021

Thank you so much and we look forward to serving you again in the future!

5
Everyone

By on Jan 6, 2020

Review comment responded on Jan 6, 2020

Thank you for taking the time to review the hotel. We are glad you enjoyed your experience at the Park Hyatt Chicago. We hope to welcome you back soon!

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