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Recent guest reviews

Never again

Family get together, rooms large enough. Outback on premise, okay food but no more. Airport Shuttle convenient

Convenient

The hotel was conveniently located, had a restaurant onsite, complimentary breakfast, and free airport shuttle. The room was clean and spacious.

Friendly and accommodating staff , just limited parking

Nice place!

Pretty old property. Not sure the bad smell comes from the carpet or the sofa, but it's not so good. However, the staffs are very nice and easy access to the airport. But traffic to downtown both way pretty much all day.

Adequate. Location good.

All good

The staff at the front desk was very friendly upon check in and she assisted with all the questions we had. The property is a little run down - our bedroom still had the old honeywell thermostat and the heater did not work at all in our bedroom. We spoke to the front desk about it but didn't really get any assistance with it. The parking situation is a little difficult as there is a Outback Steakhouse right next door, sharing parking spaces. We decided to pay for parking stay and the underground garage is much safer and spacious, so we would recommend that if you want to protect your car from the elements. The area is a little noisy with the hotel being right next to the highway, train station and airport but it was manageable. The breakfast in the morning was pleasantly decent (there were 3 waffle makers which makes a BIG difference!) and it being included with your stay is a plus. Overall, we had a good experience and stay, sans sleeping in the cold room.

I liked the location, amenities available, restaurant on site, as well as complimentary airport shuttle.

Thanks to the associate’s

great convenient

This hotel was not very clean in commom areas.

Comfortable and convenient.

Check in was fast great and the desk clerk he was extremely knowledgeable and went above and beyond to assist me. Wish I remember his name.

West Higgins Road Chicago IL

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Located in Norwood Park within 2 miles (3 km) of Norridge Park District, SpringHill Suites Chicago O'Hare by Marriott is within a few miles (5 km) of Donald E. Stephens Convention Center. This 3-star hotel has 245 guestrooms and offers an indoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Free buffet breakfast is included with your stay and awaits you each morning from 7:00 AM to 10:00 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Kitchenettes, sitting areas, and refrigerators are other standard amenities. Change of towels is available on request.


Property features

At SpringHill Suites Chicago O'Hare by Marriott, guests enjoy features like an indoor pool, a gym, and free WiFi in public areas. If you drive, self parking is USD 30 per day, or you can take advantage of the free airport shuttle (available on request). Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include meeting rooms, conference space, and a business center.

Room options

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite (2 Double Beds)

1 Double Sofa Bed | Sleeps 6

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for SpringHill Suites Chicago O'Hare by Marriott

Everyone (21) Couples (2) Family (12)
2
Everyone

Never again

By on Jan 28, 2024

Review comment responded on Jan 29, 2024

Thank you for the review! We know your time is valuable and we appreciate you taking the time to share your experience with others. We would like to apologize for issues you experienced with us. As our guest you deserve to have a wonderful experience and behalf of myself and our team, I am truly sorry that we did not deliver that for you. Our goal is to always keep getting better at how we provide our services to our guests. We hope you will try us again the next time your travels bring you to the area!

5
Everyone

Family get together, rooms large enough. Outback on premise, okay food but no more. Airport Shuttle convenient

By on Aug 29, 2023

Review comment responded on Aug 30, 2023

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

4
Everyone

Convenient

By on Aug 29, 2023

Review comment responded on Aug 30, 2023

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

5
Partner Couples

The hotel was conveniently located, had a restaurant onsite, complimentary breakfast, and free airport shuttle. The room was clean and spacious.

By on Jul 2, 2023

Review comment responded on Jul 5, 2023

We greatly appreciate your kind words! Our staff here at the SpringHill Suites, Chicago O’Hare strives to create a wonderful experience for all our guests, and we are delighted you enjoyed yours! Thank you for such great feedback and we look forward to having you with us again soon!

5
Everyone

By on Jul 1, 2023

Review comment responded on Jul 22, 2023

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

1
Everyone

By , from Mooresville on Jun 22, 2023

Review comment responded on Jul 16, 2023

Thank you for sharing your experience at the SpringHill Suites, Chicago O’Hare. We appreciate your comments and apologize for not fully meeting your expectations. We have taken steps to resolve your concerns and hope to have the privilege of serving you again in the future. Thank you again for your helpful feedback.

5
Family

Friendly and accommodating staff , just limited parking

By on Jun 12, 2023

Review comment responded on Jun 12, 2023

Thank you for taking the time to share with us your most recent experience at the SpringHill Suites, Chicago O’Hare! We are overjoyed to know you had a great experience. It's feedback like yours that inspires us to continue to do more. Thank you again and we look forward to your next visit with us.

5
Everyone

Nice place!

By on May 27, 2023

Review comment responded on May 29, 2023

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. I am delighted to learn you enjoyed your visit and were happy with the service you received. We appreciate your feedback and will share your kind words with the rest of our team.

4
Business Business

Pretty old property. Not sure the bad smell comes from the carpet or the sofa, but it's not so good. However, the staffs are very nice and easy access to the airport. But traffic to downtown both way pretty much all day.

By on May 23, 2023

Review comment responded on May 23, 2023

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

4
Everyone

Adequate. Location good.

By on May 15, 2023

Review comment responded on May 15, 2023

Thank you for taking the time to review your experience at the SpringHill Suites, Chicago O’Hare. We truly appreciate your feedback and will make sure to share it with our entire team. We hope to welcome you back again soon. Kind regards.

SpringHill Suites Chicago O'Hare by Marriott

8101 West Higgins Road, Chicago, IL 60631
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