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Recent guest reviews

Starbucks and east accessibilities to the conference center

It is very lively. There are so many services, close to the airport, services, restaurants…

Close to Ohare. Both TVs didn’t work in our room. Bathroom outlet was broken. Brought to the attention of the hotel manager and he acted like it was my fault for not calling them sooner, didn’t handle it very well.

The dining option is where it was unsatisfactory. One thing that would be great is allergy awareness - don't get me wrong I am grateful that I could eat the hard boiled eggs. But seeing that there were individual ingredients on the menu that any chef could prepare separately during a time that was not busy was quite frankly sad. Instead of eating hot food on business trip I had eggs and Wholefoods pantry items for two days. The only reason I had stayed at the location was that the restaurant was in the building (on a business trip I do not have the luxury of time or funds to go out to eat).

Great place, location perfect lots around minutes from airport

Marcus was absolutely amazing!! Based off of his customers service I will definitely book my stay here and also share my amazing experience with my company as well.

Basically everything is good

Room had many things not working. 3rd room around they got it right.

Excellent

Second time we've stayed at this hotel. The staff is great, the shuttle is timely, and the hotel is immaculate. Nice, big rooms too. Will stay again.

N Mannheim Rd Rosemont IL

Hotel highlights

  • Walking distance to Allstate Arena
  • Free WiFi in public areas
  • Onsite dining
  • Free airport shuttle

Located in O'Hare within a short walk of Allstate Arena, Sheraton Suites Chicago O'Hare is within 2 miles (3 km) of other popular sights such as Rivers Casino. This hotel has 296 rooms and welcomes guests with conveniences like a restaurant, a 24-hour gym, and a free airport shuttle.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.


Rooms

Guests can expect to find WiFi and 32-inch flat-screen TVs with digital channels and pay movies. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include sitting areas, refrigerators, and microwaves.


Property features

Sheraton Suites Chicago O'Hare features a 24-hour gym, free WiFi in public areas, and meeting rooms. If you drive, self parking is USD 35.00 per night, or you can take advantage of the free airport shuttle at scheduled times. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a 24-hour business center, express check-out, and an ATM.

Room options

Suite, 1 Bedroom

1 King Bed | Sleeps 4

Suite, 1 Bedroom (Mobility Accessible, Tub)

1 King Bed | Sleeps 4

Club Suite, 1 Bedroom

2 Double Beds | Sleeps 4

Club Suite, 1 Bedroom

1 King Bed | Sleeps 4

Guest reviews for Sheraton Suites Chicago O'Hare

Everyone (23) Couples (6) Family (8)
5
Friends Business Business

Starbucks and east accessibilities to the conference center

By on Apr 22, 2024

Review comment responded on Apr 22, 2024

Thank you so much for sharing your experience with us, we do appreciate your time and hope to see you soon!

4
Everyone

By on Mar 25, 2024

Review comment responded on Apr 14, 2024

Thanks for the feedback!

5
Family

It is very lively. There are so many services, close to the airport, services, restaurants…

By on Sep 7, 2023

Review comment responded on Sep 7, 2023

We appreciate you so much for taking the time to give us an amazing review and great feedback. It's great you were able to use some of our amenities. I will be passing this along to our front desk team and out management team. We are glad you enjoyed yourself. We hope to see you again whenever your travels bring you back to the area.Sheraton Team

3
Everyone

By on Aug 15, 2023

Review comment responded on Sep 5, 2023

We appreciate you so much for taking the time to give us an amazing review and great feedback. it looks like we have to work on some things. I will be passing this along to our front desk team and out management team. We are glad you enjoyed yourself. We hope to see you again whenever your travels bring you back to the area!

4
Everyone

By on Jun 26, 2023

Review comment responded on Jul 17, 2023

Thank you for the amazing review! At the Sheraton we are always improving and implementing out guests feedback to make sure we can provide the best and most comfortable experience as possible.We hope to see you back again soon!

1
Everyone

By on Jun 25, 2023

Review comment responded on Jul 15, 2023

Thank you for taking the time to give us a review on our property. I apologize that it was below your standard and definitely ours as well. I will be passing this along with upper management and our front desk team. Hopefully we see you again soon.

4
Partner Couples

Close to Ohare. Both TVs didn’t work in our room. Bathroom outlet was broken. Brought to the attention of the hotel manager and he acted like it was my fault for not calling them sooner, didn’t handle it very well.

By on May 15, 2023

Review comment responded on May 16, 2023

Dear George, Thank you for bringing this to our attention. At the Sheraton we are always implementing and incorporating all of our guests comments and suggestions to give our guests the best and most comfortable stay as possible. I will be speaking with upper management about this.We hope to see you again whenever your travels bring you back to the area!

5
Business Business

The dining option is where it was unsatisfactory. One thing that would be great is allergy awareness - don't get me wrong I am grateful that I could eat the hard boiled eggs. But seeing that there were individual ingredients on the menu that any chef could prepare separately during a time that was not busy was quite frankly sad. Instead of eating hot food on business trip I had eggs and Wholefoods pantry items for two days. The only reason I had stayed at the location was that the restaurant was in the building (on a business trip I do not have the luxury of time or funds to go out to eat).

By on May 8, 2023

Review comment responded on May 9, 2023

Next time please contact the hotel ahead of your stay so we know what to help you with. I myself and diabetic and my wife has celiac so I am well aware of the difficulties of dietary limitations. We can and do help, just let us know and we will help you to eat safely and comfortably

5
Everyone

By on May 8, 2023

Review comment responded on May 9, 2023

Thank you for your kind words and positive feedback. We appreciate you staying with us and we look forward to seeing you again soon

3
Everyone

By on May 7, 2023

Review comment responded on May 27, 2023

Thank you for taking the time to share your thoughts. At the Sheraton we are always improving and implementing our guests feedback to make sure that your stay is the most comfortable and relaxing experience as possible.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.

Sheraton Suites Chicago O'Hare

6501 N Mannheim Rd, Rosemont, IL 60018
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