Stayed for a white six game during the week. Easy to hop on tram. Area was safe during week as bars not open late. Hotel very clean, staff not welcoming though
The Hilton Garden Inn was overbooked, they transferred us to Hampton Inn with the same charge rate $335/day. Room is really small!!
Great stay
Everything was great. Although it was interesting to have there separate hotels in the same building each with separate elevators, but one reception area. We weren’t informed that cleaning would have to be requested the day before and that you were going to be on a list. Only one day we received full cleaning, but towels were provided upon request.
Typical hotel. Nothing to rave about. The pool was cloudy. So cloudy my child could not see anything through her goggles. Valet was a nightmare. They lost our ticket!
Went for car show in McCormick plaza. Hotel in proximity to walk to that place. Location is good with easy access to downtown in 10 min via Uber. I booked room with breakfast including and paid for that on orbitz, however, hotel didn’t have that information. And has to pay on site again. It was frustrating to sort that which did not get sorted ! It was disappointing and expensive for what I reserved for !
Check in took a long time.
Very nice place to stay and reasonably priced.
The front desk staff really rude and nothing servicial. Amenities such us breakfast was not available just for Hilton Inn guest, because I heart that fot Hamptons was different. I asked many times for hair dryer, shampoo, conditioner, towels and toilet paper. Nevers arrives. Even when I ask (personally) at front desk, staff just said: You must wait. I would never came back there.
The agents attitude was horrible my room wasn’t even ready at the time of check in. There were several people in the lobby waiting to be checked in but no rooms was available!
Great location. Housekeeping missed my room though we were out of the room by 8:30 am
Great rooms and very friendly staff. I was able to work and get great rest during my stay.
I liked the gym facility and the view from the room. The room was spacious and the bathroom was set up nicely. I am pretty sure I was eaten alive by bedbugs though. I stayed 3 nights and woke up every morning with more little red raised bumps on my body. I checked the mattress and couldn't see anything but something was definitely eating me alive in that room.
Sparkling clean and comfortable. Great bed and shower.
Located in South Loop, Hilton Garden Inn Chicago McCormick Place is adjacent to Wintrust Arena and within a 5-minute walk of other popular sights like McCormick Place. This 184-room, 3-star hotel has 4 restaurants along with conveniences like an indoor pool and free in-room WiFi. It's connected to the convention center in central Chicago and also close to Soldier Field and Grant Park.
There are ample dining options with 4 onsite restaurants, including Fatpour Tapworks, which specializes in American cuisine. You can get a quick energy boost at the coffee shop/cafe. Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.
55-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers.
Guests of Hilton Garden Inn Chicago McCormick Place have access to an indoor pool, a gym, and free WiFi in public areas. Valet parking is available for USD 59.00 per night. The front desk is staffed 24 hours a day to help with luggage storage and dry cleaning/laundry. Additional amenities include a conference center, a 24-hour business center, and express check-out.
Stayed for a white six game during the week. Easy to hop on tram. Area was safe during week as bars not open late. Hotel very clean, staff not welcoming though
Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to hear about the score you gave us. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So, thanks for your kind rating and we look forward to seeing you again.
The Hilton Garden Inn was overbooked, they transferred us to Hampton Inn with the same charge rate $335/day. Room is really small!!
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we came short of delivering what you expected from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important, and we have addressed your concerns with our staff to ensure that this is taken into account. I hope that you will give us another opportunity & stay with us next time you’re in town.
Great stay
Thank you for your review! We're delighted to see that you enjoyed your experience with us, and we look forward to welcoming you back again next time you're in Chicago.
Everything was great. Although it was interesting to have there separate hotels in the same building each with separate elevators, but one reception area. We weren’t informed that cleaning would have to be requested the day before and that you were going to be on a list. Only one day we received full cleaning, but towels were provided upon request.
Thank you so much for the great words about our hotel and for taking the time to leave us a review! Our staff will be excited to know you were happy with their services as we do our best to make sure all our guests feel the same. I appreciate the comments as we are always looking for ways to improve the hotel & service we give our guests. I'm happy you enjoyed your time in the city and were able to take advantage of our great location. I look forward to hosting you again in the future. Have a great day
Typical hotel. Nothing to rave about. The pool was cloudy. So cloudy my child could not see anything through her goggles. Valet was a nightmare. They lost our ticket!
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we came short of delivering what you expected from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff to ensure that this is taken in to account. I hope that you will give us another opportunity & stay with us next time you’re in town.
Went for car show in McCormick plaza. Hotel in proximity to walk to that place. Location is good with easy access to downtown in 10 min via Uber. I booked room with breakfast including and paid for that on orbitz, however, hotel didn’t have that information. And has to pay on site again. It was frustrating to sort that which did not get sorted ! It was disappointing and expensive for what I reserved for !
Thank you so much for taking a few minutes to rate your experience. It was our pleasure to meet you and we will use your feedback to approve our operations. We regret having fallen short of what you expected. We look forward to having an opportunity to host you again and get it right on your next visit to Chicago!
Check in took a long time.
Thank you for taking the time to write a review about your recent stay at our hotel. I understand that we came short of delivering what you expected from us. We do everything we can to ensure our guests enjoy our hotel. With that said, I assure that your feedback is incredibly important and we have addressed your concerns with our staff to ensure that this is taken in to account. I hope that you will give us another opportunity & stay with us next time you’re in town.
Thank you for your feedback! We look forward to welcoming you back soon!