Frequently asked questions

Is a free cancellation option available at Gaylord Palms Resort & Convention Center?
Gaylord Palms Resort & Convention Center offers free cancellation on select room rates. For additional details, look at the cancellation policy on our site.
What is there to do around Gaylord Palms Resort & Convention Center?
This hotel is located in Kissimmee, close to Old Town, Disney’s Typhoon Lagoon Water Park, and Disney Springs™. You’ll also find ESPN Wide World of Sports and Walt Disney World® Resort within a short drive.
Is parking available on site at Gaylord Palms Resort & Convention Center?
Yes, valet parking is offered for USD 50 per day with in/out privileges. Accessible parking is also available for guests.
Is there a spa available at Gaylord Palms Resort & Convention Center?
There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, massages, and mani/pedis.
Does Gaylord Palms Resort & Convention Center feature a casino at the property?
No, Gaylord Palms Resort & Convention Center doesn’t have a casino.
Is there an indoor pool at Gaylord Palms Resort & Convention Center?
No, this hotel doesn’t have an indoor pool; however, there are 3 outdoor pools and 2 spa tubs.
What will couples enjoy most about a stay at Gaylord Palms Resort & Convention Center?
There are many amenities for couples at this hotel, including Champagne service as well as 3 outdoor pools and a poolside bar.
Does Gaylord Palms Resort & Convention Center have a hot tub?
Yes, guests can enjoy 2 spa tubs at this hotel.
Does Gaylord Palms Resort & Convention Center feature a restaurant that includes a breakfast menu?
Yes, Gaylord Palms Resort & Convention Center has 6 restaurants, and serves a cooked-to-order breakfast each morning for a surcharge.
Does Gaylord Palms Resort & Convention Center allow pets to stay for free?
No, pets aren’t allowed at Gaylord Palms Resort & Convention Center.
Are there connecting rooms at Gaylord Palms Resort & Convention Center?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
How close is the airport from Gaylord Palms Resort & Convention Center?
The closest major airport to Gaylord Palms Resort & Convention Center is Kissimmee, FL (ISM-Kissimmee Gateway), which is 8.1 mi away (16 minutes by car). Another top airport is Orlando Intl. Airport (MCO), which is located 19.2 mi away (24-minute drive).
Can I book a room with a balcony at Gaylord Palms Resort & Convention Center?
Yes, some guestrooms at this hotel offer a balcony where guests can enjoy park or pool views.
Does Gaylord Palms Resort & Convention Center have a wedding venue on site?
There are wedding services available at Gaylord Palms Resort & Convention Center if that’s in your vacation plans.