Wonderful
Amazing resort
Always a comfortable and accommodating atmosphere. The music in the pool area is a little too loud for my liking.
Enjoyed the atmosphere. Bathroo m had a drip sound... not sure what that as but could not hear it in the bedroom area.
Awesome
Great resort with beautiful pool and lazy river. Grounds were gorgeous and staff was awesome! Definitely would come back and recommend!
The front desk clerk that checked me in was extremely rude and sarcastic because I booked on orbitz. Beware they hate when we book with a third party and make it extremely hard upon checking in. To pay high price for such a hotel and receive horrible check in is preposterous no matter where I book.
Absolutely wonderful experience.
I absolutely loved how amazing housekeeping was. They made sure our room was refreshed everyday. Everything was close to the hotel. The only thing I did not like was the front desk. Whenever I called to ask a question they seemed to be annoyed or frustrated.
Loved the amenities !
Some of the tiles on the bathroom where broken, the door handles where faded out. The mattress had a huge stain. Not what I was expecting at all.
Construction directly below our room. Why would you even consider assigning the room to anyone? Roach in bathroom. Majority of staff didnt know how to say thank you.
The Ritz-Carlton Golf Club is a short stroll from JW Marriott Orlando Grande Lakes, and other popular attractions like Aquatica are within a few miles (5 km). This 1010-room, 4-star hotel welcomes business and leisure travelers with a golf course, a full-service spa, and 4 restaurants.
There are multiple options for onsite dining with 4 restaurants, including Primo, which specializes in Italian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/cafe. For your convenience, a buffet breakfast is served each morning for a fee.
Guests can expect to find WiFi and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds grant a restful night's sleep, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. IPod docks, coffee makers, and free weekday newspapers are other standard amenities.
Guests of JW Marriott Orlando Grande Lakes have access to a golf course, a full-service spa, and an outdoor pool. Parking is available for USD 36 per day (USD 52 per day for valet parking), and there's also an area shuttle. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include a 24-hour gym, a sauna, and outdoor tennis courts.
Wonderful
Dear Benjamin, Thank you for sharing the nice rating about your experience at the JW Marriott Orlando, Grande Lakes. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Karen Lopez,Front Office Manager
Amazing resort
Dear Laura, We are delighted you enjoyed your stay at JW Marriott Orlando, Grande Lakes. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the area.Best Regards,Julia CurcioAssistant Front Office Manager
Always a comfortable and accommodating atmosphere. The music in the pool area is a little too loud for my liking.
Dear Frankie, Thank you for your kind review and loyalty. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love knowing you enjoyed your stay with us. Having said that, we regret any disruptions you endured due to the noise of the music from the pool area. We are grateful for your feedback and look forward to seeing you again at JW Marriott Orlando, Grande Lakes. Best Regards,Deana Halaweh,Front Office Manager
Dear Zamantha, We are delighted you had an enjoyable experience at JW Marriott Orlando, Grande Lakes. We strive to provide each guest with an exceptional visit; therefore, it is lovely to know that we exceeded your expectations. We hope you will come back whenever your travels bring you to the Orlando area.Best Regards,Deana Halaweh,Front Office Manager
Dear Vanessa, We are delighted you had an outstanding stay at JW Marriott Orlando, Grande Lakes, and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.Best Regards,Deana HalawehFront Office Manager
Enjoyed the atmosphere. Bathroo m had a drip sound... not sure what that as but could not hear it in the bedroom area.
Dear Debra, Thank you for the warm compliments. It is always exciting to hear from our guests, and we are pleased that you enjoyed your time with us. We have taken note of your specific feedback and will look into it appropriately. It was our pleasure serving you at JW Marriott Orlando, Grande Lakes and we hope to see you again soon.Best Regards,Deana Halaweh,Front Office Manager
Awesome
Dear Alejandro, Thank you for sharing your experience at JW Marriott Orlando, Grande Lakes. We appreciate the kind remarks as we always strive to provide each guest with a distinctive experience so they can leave richer than when they arrived. We look forward to seeing you again soon.Best Regards,Deana HalawehFront Office Manager
Great resort with beautiful pool and lazy river. Grounds were gorgeous and staff was awesome! Definitely would come back and recommend!
Dear Daniel, it is always exciting to hear from our guests, and we are pleased that we exceeded your expectations. We focus on giving each guest an enriching experience with inspired service at our award-winning hotel. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. It was our pleasure serving you at JW Marriott Orlando, Grande Lakes, and we look forward to seeing you again soon. Best Regards, Abby Danowitz, Assistant Front Office Manager
Dear Dan, It is a pleasure knowing your visit with us was an enjoyable one. We hope to see you again soon at JW Marriott Orlando, Grande Lakes. Best Regards,Deana Halaweh,Front Office Manager
Dear Andrea, Thank you for the warm compliments. It is always exciting to hear from our guests, and we are pleased that we exceeded your expectations. We focus on giving each guest an enriching experience with inspired service at our award-winning hotel. Located on 500 beautiful acres, we provide a quiet retreat, yet are still just a short distance from Orlando's exciting attractions. It was our pleasure serving you at JW Marriott Orlando, Grande Lakes and we hope to see you again soon. Best Regards,Karen Lopez,Front Office Manager