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Recent guest reviews

Great

Bastante deteriorado, cama ruidosa, el desayuno muy limitado

Customer service I below average

The design with rooms around patios which makes the stay very pleasant… the internal corridors to the rooms need renovation with lively color scheme…

In the bathtub needs at least one more grab security bar to hold on stepping out There was not hot water on the sink faucet There were no tissues Breakfast and coffee delicious The hotel location is great and taxis were prompt good service at the front desk. I hope to stay in the Stay hotel next trip to Juarez…

Stay here every time I come to Juarez. Clean, comfortable and the staff is great!

It has a swimming pool and is close to the Rio Grande shopping Center. Transportation to the downtown area is easy since there is a bus station outside the hotel. One can also just take a taxi. The breakfast buffet is very good. I would make sure the beans are not watery, though. That would be my only recommendation.

Best customer service. All the staff members vwere all polite and room service was perfect

I like everything , the employees are so friendly and they always do a great job, in they works

Paseo Triunfo de la Republica 3745 Ciudad Juarez CHIH

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

IStay Hotel Ciudad Juarez places you next to Hospital de la Mujer and within a 10-minute walk of Plaza de las Americas. This 146-room hotel has conveniences like a restaurant, an indoor pool, and free in-room WiFi. Centrally located in Ciudad Juarez, the hotel is connected to a shopping center, and a short walk from Ciudad Juárez Art Museum and Jaime Canales Lira Stadium.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Start each morning with buffet breakfast, available for a fee from 6:30 AM to 11:00 AM.


Rooms

Plasma TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Free newspapers, free local calls, and hair dryers are also standard.


Property features

Guests staying at iStay Hotel Ciudad Juarez enjoy an indoor pool, a gym, and free WiFi in public areas. There's free parking if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables and luggage storage. Additional amenities include conference space, a 24-hour business center, and free newspapers.

Room options

Deluxe Room

1 King Bed | Sleeps 3

Deluxe Double Room

2 Double Beds | Sleeps 4

Standard Double Room

2 Double Beds | Sleeps 4

Standard Room

1 King Bed | Sleeps 3

Guest reviews for iStay Hotel Ciudad Juarez

Everyone (8) Couples (1) Family (1)
5
Everyone

Great

By on Apr 7, 2024

Review comment responded on Apr 8, 2024

Thank you very much for your opinion about our hotel. We are pleased to know that you enjoyed your stay with us. It is something that our staff is proud , and we value your opinion . We hope you visit us again.

2
Partner Couples

Bastante deteriorado, cama ruidosa, el desayuno muy limitado

By on Mar 17, 2024

Review comment responded on Mar 18, 2024

Sentimos que no disfrutara al máximo de su estancia con nosotros; trabajaremos en resolver el problema señalado. Agradecemos su preferencia, esperamos recibirle en un futuro y poder ofrecerle una mejor experiencia. Agradecemos su opinión

2
Everyone

Customer service I below average

By on Aug 23, 2022

Review comment responded on Aug 23, 2022

Gracias Roberto por su opinion, sentimos que no disfrutara al máximo de su estancia con nosotros; trabajaremos en resolver el problema señalado. Agradecemos su preferencia.

4
Everyone

The design with rooms around patios which makes the stay very pleasant… the internal corridors to the rooms need renovation with lively color scheme…

By on Dec 10, 2021

Review comment responded on Dec 14, 2021

Thanks for staying with us. We appreciate your feedback!

4
Business Business

In the bathtub needs at least one more grab security bar to hold on stepping out There was not hot water on the sink faucet There were no tissues Breakfast and coffee delicious The hotel location is great and taxis were prompt good service at the front desk. I hope to stay in the Stay hotel next trip to Juarez…

By on Oct 20, 2021

Review comment responded on Oct 21, 2021

Gracias Hugo por sus comentarios trabajamos para mejorar nuestros servicios diariamente, atenderemos sus observaciones lo antes posible, nos da gusto saber que disfrutara de su estancia, esperamos vuelva a hospedarse con nosotros, será un placer recibirle nuevamente.

5
Family Business Business

Stay here every time I come to Juarez. Clean, comfortable and the staff is great!

By on Oct 9, 2021

Review comment responded on Oct 11, 2021

Muchas gracias por su opinión acerca de nuestro hotel. Nos complace saber que disfrutó de su estancia con nosotros. Es algo de lo que nuestro personal se enorgullece, así que valoramos su opinión. Esperamos que vuelva a visitarnos.

1
Everyone

By on Jun 1, 2021

Review comment responded on Jun 14, 2021

Sentimos que no disfrutara al máximo de su estancia con nosotros. Esperamos regrese hospedarse con nosotros y ofrecerle una mejor experiencia. Gracias por su opinión

5
Everyone

By on Apr 1, 2020

Review comment responded on Apr 2, 2020

We are pleased to know that you enjoy our facilities . We hope to return soon will be a pleasure to welcome you again.

5
Business Business

It has a swimming pool and is close to the Rio Grande shopping Center. Transportation to the downtown area is easy since there is a bus station outside the hotel. One can also just take a taxi. The breakfast buffet is very good. I would make sure the beans are not watery, though. That would be my only recommendation.

By on Jul 16, 2019

Review comment responded on Jul 16, 2019

Thank you very much for your opinion about our hotel. We are pleased to know that you enjoyed your stay with us. It is something that our staff is proud , and we value your opinion . We hope you visit us again.

3
Business Business

Best customer service. All the staff members vwere all polite and room service was perfect

By on Jun 18, 2019

Review comment responded on Jun 18, 2019

Thank you very much for your opinion about our hotel. We are pleased to know that you enjoyed your stay with us. It is something that our staff is proud , and we value your opinion . We hope you visit us again.

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