I would never, ever stay here again. Absolutely horrific neighborhood, drunk people yelling all night long until the cops showed up and dragged them away screaming and throwing stuff at each other, a druggie smashing at my door trying to get in at 3am, homeless camps surrounding it, I felt so unsafe I didn’t sleep a wink. I’d never, ever stay here again.
Good hotel compared to many others around the area. Can't beat the price.
Rooms are great. Area is super sketchy - people yelling outside all the time. Wouldn’t walk around after dark.
Awesome clean room great shower. Most reviews from before are spot on. I will stay here again. Price was great, location is good, lots of food and stores around, plenty of local transportation around too
This place is a joke. Apparently It’s smoke free and I was not aware when I went outside my room to smoke. The owner came up very rude and told me I had to go down to the street . Ok no problem even tho there was no where stating that. He then charged me $150 and said I smoked in the room. First off I don’t even smoke in my house cause that is disgusting I also had my 2 year old niece and 14 year old son with me so I would not smoke in a room with them. When I called to question this charge they hung up on me.
Unlike my first stay here, things couldn’t have been worse. The television was not hooked up to any kind of transmitter, so it was nothing more than decor. I was totally unable to access the in-house WiFi; fortunately I had an Ethernet cable with me to use with the wall socket. The bathroom was devoid of any toiletries, and the tub was less than clean. Finally, with no explanation offered, they withheld my $150 deposit, and despite numerous attempts on my part, via messaging on this site, direct email and snail-mail, and telephone calls, I have never received any explanation. Never, ever again!!!
A classic case of getting what you pay for - It's a no frills motel, with a bit more security than would necessarily be expected, except for the location (the Tenderloin). The bathroom was a little less than perfect, but the bed was incredibly comfortable, the room was nicely sized for the price, and had it had a minibar to store things cold, it would have been absolutely perfect. I would strongly consider returning in the future unless I can find something comparably priced with a few more amenities.
Property was pretty much close to everything... but its really dirty the tub has some discolorations.
I couldn't even accept the reservation because the security deposit needed to be on acredit card and i have a debit card. My $180.00 was not refunded and i want to file a c omplaint and get mymy $180.00 back
Wonderful location, nice rooms at a reasonable price, and staff /management are super, and most accommodating
This hotel is awesome. The room is all redone and beautiful. The bed is nice and comfortable.
The room inside is nice and recently renovated but the outside of hotel/ area is shady.
It was clean, the shower was really nice and it had everything I needed
Very nice little hotel. Much nicer than you might expect being in the tenderloin. A great budget option for SF with parking included.
Great staff but a lot of inconveniences: no refrigerator, no microwave, wi-fi signal is poor, internet speed is extremely low. I'm not planning to book it again in the future.
Was a reasonable hotel. No real complaints. A good location for everywhere I needed to be.
Located in Downtown San Francisco, Alexis Park Hotel is within a mile (2 km) of popular sights such as Union Square and San Francisco Museum of Modern Art. This 28-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and express check-out.
Guests can expect flat-screen TVs with satellite channels, along with free WiFi and wired Internet. Other standard amenities include free local calls, hair dryers, and safes. Change of towels is available on request.
Guests staying at Alexis Park Hotel enjoy free WiFi in public areas, express check-out, and a TV in a common area. There's free parking, as well as an airport shuttle for a fee (available 24 hours). The front desk is staffed 24 hours a day to help with securing valuables and tours/tickets.
I would never, ever stay here again. Absolutely horrific neighborhood, drunk people yelling all night long until the cops showed up and dragged them away screaming and throwing stuff at each other, a druggie smashing at my door trying to get in at 3am, homeless camps surrounding it, I felt so unsafe I didn’t sleep a wink. I’d never, ever stay here again.
Good hotel compared to many others around the area. Can't beat the price.
Dear guest,Thank you for taking the time in posting comments about your experience and we would like to continue that experience with all of our customers.
Rooms are great. Area is super sketchy - people yelling outside all the time. Wouldn’t walk around after dark.
Dear guest,Thank you for taking the time to make comments about the hotel which is in our control, but the city itself is a political issue that unfortunately we have no control, but even so we will do all we can to make sure that we can for our guest and all.
Awesome clean room great shower. Most reviews from before are spot on. I will stay here again. Price was great, location is good, lots of food and stores around, plenty of local transportation around too
Dear guest,Thank you for your review and we hope to see you sometime in the near future.
This place is a joke. Apparently It’s smoke free and I was not aware when I went outside my room to smoke. The owner came up very rude and told me I had to go down to the street . Ok no problem even tho there was no where stating that. He then charged me $150 and said I smoked in the room. First off I don’t even smoke in my house cause that is disgusting I also had my 2 year old niece and 14 year old son with me so I would not smoke in a room with them. When I called to question this charge they hung up on me.
Mr. Anoonymous I really appreciate you giving me the opportunity to clear the air. I think I remember who you are. First of all thank you for choosing our hotel for your lodging needs. I have a lot of personal experience about smoking. I started smoking when I was 15 and continued till I was 35. There is a 8.5" X 11" sign posted at the window where you checked in plain english that explains that not only can you not smoke in the room or patio, but you cannot smoke anywhere on the grounds of the hotel. that you can only smoke on the sidewalk and you would be surprised how many people are unwilling to do that also at each door there are also along with the room number a no smoking logo. Thank You
Unlike my first stay here, things couldn’t have been worse. The television was not hooked up to any kind of transmitter, so it was nothing more than decor. I was totally unable to access the in-house WiFi; fortunately I had an Ethernet cable with me to use with the wall socket. The bathroom was devoid of any toiletries, and the tub was less than clean. Finally, with no explanation offered, they withheld my $150 deposit, and despite numerous attempts on my part, via messaging on this site, direct email and snail-mail, and telephone calls, I have never received any explanation. Never, ever again!!!
We are sorry about your experience, but we are very sorry that there was no attempt by you to call either 911 or the staff as you claim these things were happening.