It is clean and nice
The customer service was terrible. We also found bed bugs on the bed as we were leaving.
Very convenienly located close to the trolly car and BART system. Parking was expensive but convenient, easy to get in and out. Lots of local dining options. Clean and quiet. I've stayed here before, and I would stay again next time I'm in San Fran.
The view from my room was incredible. The neighborhood around the hotel was mixed.
The hotel is great but located in tenderloin which is full of homeless and drug addicts. The streets are filthy with human faeces on it everywhere! At nighttime it feels very unsafe which is such a shame for all the good restaurants and hotels in the area. this applies for the whole of San Francisco which is a shame for such beautiful city to see it trashed like it is, this requires government attention!!
The surrounding area can get pretty sketchy at night.
The homeless addicts around the streets in this area is the worst I've seen in any U.S. city. They need to wash the street from all the defecation.
Homeless encroaching on border streets. Did not feel safe walking, especially in the evening.
Convenient hotel good amenities
Staff have been super helpful and friendly, probably the easiest check-in I've ever had. Everyone is very pleasant. located just a couple of blocks from the one end of a trolly line so it was easy to get to fisherman's wharf, two bucket list boxes checked!
the staff who help me check in never look at me and no smile,and wifi really bad,
We enjoyed our stay. Staff are friendly and the rooms are cleaned everyday.
Great.
Nice jacuzzi and pool, although they close at 9pm. Convenient location, although the neighborhood is also home to a lot of homeless.
My upgraded room was dirty. My bed had hair and I’m bald. The ironing board was broken missing an entire center piece in the center of the board. My shirt melted with the iron. I stretch on the floor and noticed Amazon bags under the couch and trash from other people. I now have extra charges in my bank account and I don’t know for what? I will not stay at the Hilton again.
Surprisingly quiet for large hotel being in a big city
Located in Union Square within a short walk of Westfield San Francisco Centre, Hilton San Francisco Union Square is within 2 miles (3 km) of other popular sights such as Lombard Street. This 1921-room hotel welcomes guests with 2 restaurants and conveniences like an outdoor pool and a 24-hour gym.
Enjoy dining at one of 2 onsite restaurants including Urban Tavern, which specializes in American cuisine. You can sip a beverage at the coffee shop/cafe. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.
37-inch flat-screen TVs come with satellite channels, and guests can stay connected with WiFi and wired internet. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include refrigerators, coffee makers, and laptop-compatible safes.
At Hilton San Francisco Union Square, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, self parking is USD 74.10 per night, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with luggage storage, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include meeting rooms, conference space, and a business center.
It is clean and nice
The customer service was terrible. We also found bed bugs on the bed as we were leaving.
Very convenienly located close to the trolly car and BART system. Parking was expensive but convenient, easy to get in and out. Lots of local dining options. Clean and quiet. I've stayed here before, and I would stay again next time I'm in San Fran.
The view from my room was incredible. The neighborhood around the hotel was mixed.
The hotel is great but located in tenderloin which is full of homeless and drug addicts. The streets are filthy with human faeces on it everywhere! At nighttime it feels very unsafe which is such a shame for all the good restaurants and hotels in the area. this applies for the whole of San Francisco which is a shame for such beautiful city to see it trashed like it is, this requires government attention!!
The surrounding area can get pretty sketchy at night.
