Frequently asked questions

Is a free cancellation option available at Alea Tulum?
Alea Tulum provides free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on Orbitz.
What's there to do around Alea Tulum?
Guests positively rate the hotel’s beach location in Tulum, and it’s a short 1-minute walk from Soliman Bay and also 11 minutes on foot from Tulum National Park. You’ll also find Cenote Manatí and Maya Adrenaline within a short drive.
Will I be able to park at Alea Tulum?
Yes, self parking is offered for free at the hotel. Bicycle parking is also available for guests.
Is there a spa at Alea Tulum?
There is a full-service spa available for guests to enjoy and services include deep-tissue massages, hot stone massages, aromatherapy, and couples treatments.
Does Alea Tulum feature a casino at the property?
No, Alea Tulum doesn’t have a casino.
Is there an indoor pool at Alea Tulum?
No, this hotel doesn’t have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 9:00 PM.
What will couples enjoy most about a stay at Alea Tulum?
This beachfront hotel offers many amenities for couples such as 2 outdoor pools and a bar with some guestrooms featuring private pools.
Does Alea Tulum have a hot tub?
No, there isn’t a spa tub at this hotel.
Does Alea Tulum feature a restaurant that includes a breakfast menu?
Yes, Alea Tulum serves breakfast for a surcharge from its restaurant.
Does Alea Tulum allow pets to stay for free?
No, pets aren’t allowed at Alea Tulum though service animals are welcome.
Does Alea Tulum have connecting rooms?
No, this hotel doesn’t feature connecting guestrooms.
How far is the airport from Alea Tulum?
The closest major airport to Alea Tulum is Tulum Intl. Airport (TQO), which is about 18.8 mi away.
Are there rooms with balconies that I can book at Alea Tulum?
Yes, every guestroom at Alea Tulum comes with a furnished balcony with some featuring ocean views.