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Grand Palladium Colonial Resort & Spa All Inclusive

4.0 star property
Upscale property with pools and private beach

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Photo gallery for Grand Palladium Colonial Resort & Spa All Inclusive

Beach bar
32-inch flat-screen TV with cable channels, TV, iPod dock
Mexican cuisine
Mexican cuisine
Connecting Suite | Down comforters, minibar, in-room safe, desk
Reviews
8.2

Very good

Popular amenities

  • On private beach
  • Pool
  • Spa
  • All inclusive
  • BarBarBar
  • Hot TubHot TubHot Tub

Explore the area

Map
Carretera Chetumal-Puerto Juarez, KM 256-100, Kantenah, QROO, 77710
  • Popular LocationAkumal Beach10 min drive
  • Popular LocationYal-ku Lagoon14 min drive
  • Popular LocationHalf Moon Bay16 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)66 min drive

Room options

View all photos for Deluxe Single use Garden View

View from room

Deluxe Single use Garden View

10/10 Exceptional
  • 397 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Connecting Suite

Down comforters, minibar, in-room safe, desk

Connecting Suite

  • 904 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Double Beds

View all photos for Junior Suite Poolside

Down comforters, minibar, in-room safe, desk

Junior Suite Poolside

7.3/10 Good
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Garden View

32-inch flat-screen TV with cable channels, TV, iPod dock

Junior Suite Garden View

7.8/10 Good
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Down comforters, minibar, in-room safe, desk

Romance Villa Suite Poolside

7.5/10 Good
  • 629 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Triple Garden View

10/10 Exceptional
  • 397 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Deluxe Garden View

Down comforters, minibar, in-room safe, desk

Deluxe Garden View

7.7/10 Good
  • 397 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Aerial view
Grand Palladium White Sand Resort & Spa All Inclusive
On private beach
Pool
Hot Tub
Breakfast included
8.2 out of 10, Very Good, (532)
The price is $334
per night
$404 total
includes taxes & fees
Jun 22 - Jun 23
Grand Palladium White Sand Resort & Spa All Inclusive

About the neighborhood

Kantenah

Grand Palladium Colonial Resort & Spa All Inclusive places you within a 10-minute drive of popular sights such as Puerto Aventuras Marina and Akumal Beach. This 425-room, 4-star property welcomes business and leisure travelers with 6 outdoor pools, a private beach, and a full-service spa.

What's nearby

  • Cenote Azul - 7 min drive
  • Akumal Beach - 10 min drive
  • Yal-ku Lagoon - 14 min drive
  • Half Moon Bay - 16 min drive
  • Xel-Há Park - 17 min drive

Getting around

  • The nearest major airports are:<br />Tulum Intl. Airport (TQO): 73-min drive, 47.1 mi/75.9 km<br /> Cancun Intl. Airport (CUN): 67-min drive, 53.2 mi/85.7 km<br /> <p>The preferred airport is Cancun Intl. Airport (CUN). </p>

Restaurants

  • ‪Sports Bar Sirenis - ‬8 min drive
  • ‪Xtra Time Sports Bar - ‬1 min walk
  • ‪Bar Balam - ‬10 min walk
  • ‪La Dalia - ‬1 min walk
  • ‪El Rancho Steak House Restaurant - ‬8 min drive

About this property

Grand Palladium Colonial Resort & Spa All Inclusive

Upscale property with pools and private beach
Grand Palladium Colonial Resort & Spa All Inclusive features a private beach, a full-service spa, and 6 outdoor pools. Free parking is available if you drive. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this all-inclusive property include a children's pool, a gym, and 5 spa tubs.
32-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include furnished balconies, iPod docks, and sofa beds.
6 outdoor swimming pools and 5 spa tubs are on site. In addition to a children's pool, other recreational amenities include a private beach, a waterslide, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 16 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • El Dorado
  • La Adelita
  • La Lola
  • Portofino
  • Sumptuori

Things to do

  • 5 spa tubs
  • 6 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Steam room
  • Tennis
  • Waterslide
  • Yoga classes

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • In-room sofa bed
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Built in 2002
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Sofa bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • iPod dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Service fee: USD 10
  • Facilities fee: USD 35 per person, per day and includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a security system
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the property at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Colonial Grand Palladium
Colonial Palladium
Grand Colonial Palladium
Grand Palladium Colonial Resort All Inclusive
Grand Palladium Colonial All Inclusive Kantenah
Grand Palladium Colonial Resort
Grand Palladium Colonial All Inclusive
Grand Palladium Colonial Resort All Inclusive Kantenah
Palladium Colonial Resort
Palladium Grand Colonial
Grand Palladium Colonial Resort Spa All Inclusive
Pallaum Colonial Inclusive Ka
Grand Palladium Colonial Resort & Spa All Inclusive Kantenah

Frequently asked questions

Can I book all-inclusive rate plans at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive is an all-inclusive resort and rates come with all meals and onsite activities. Activities include scuba lessons, windsurfing, and kayaking.

How much does it cost to stay at Grand Palladium Colonial Resort & Spa All Inclusive?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Grand Palladium Colonial Resort & Spa All Inclusive on Jun 9, 2024 start from $350.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Grand Palladium Colonial Resort & Spa All Inclusive?

Grand Palladium Colonial Resort & Spa All Inclusive provides free cancellation on some room rates. To learn more, review the cancellation policy on our site.

What's there to do around Grand Palladium Colonial Resort & Spa All Inclusive?

The positive reviews are in and guests enjoy the property's location in Kantenah, which is close to Half Moon Bay and Akumal Beach. You'll also find Xpu-ha Beach and Ecopark Kantun Chi within a short drive.

Is there parking available at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, self parking is offered for free at the all-inclusive property.

Is there a spa at Grand Palladium Colonial Resort & Spa All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, hydrotherapy, and couples treatments.

Does Grand Palladium Colonial Resort & Spa All Inclusive include a casino on the premises?

No, Grand Palladium Colonial Resort & Spa All Inclusive doesn't have a casino.

Is there an indoor pool at Grand Palladium Colonial Resort & Spa All Inclusive?

No, this property doesn't have an indoor pool; however, there are 6 outdoor pools and 5 spa tubs.

What will couples enjoy most about a stay at Grand Palladium Colonial Resort & Spa All Inclusive?

There are plenty of amenities for couples at this all-inclusive property, including a private beach, a beach bar, and 6 outdoor pools.

Are there hot tubs at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, guests can enjoy 5 spa tubs at this all-inclusive property.

Does Grand Palladium Colonial Resort & Spa All Inclusive have a restaurant with a breakfast menu?

Yes, Grand Palladium Colonial Resort & Spa All Inclusive serves free buffet breakfast at La Adelita each morning.

Does Grand Palladium Colonial Resort & Spa All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Grand Palladium Colonial Resort & Spa All Inclusive though service animals are welcome.

Does Grand Palladium Colonial Resort & Spa All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

What is the closest airport to Grand Palladium Colonial Resort & Spa All Inclusive?

The closest major airport to Grand Palladium Colonial Resort & Spa All Inclusive is Cozumel Intl. Airport (CZM), which is 29.9 mi away (264 minutes by car).

Are there rooms with balconies that I can book at Grand Palladium Colonial Resort & Spa All Inclusive?

Yes, every guestroom at Grand Palladium Colonial Resort & Spa All Inclusive comes with a furnished balcony with some featuring garden or pool views.

Does Grand Palladium Colonial Resort & Spa All Inclusive host weddings?

Take advantage of the wedding venue at Grand Palladium Colonial Resort & Spa All Inclusive if you plan to say "I do" during your trip.

Grand Palladium Colonial Resort & Spa All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 432 out of 993 reviews" "
Rating 8 - Good. 325 out of 993 reviews" "
Rating 6 - Okay. 123 out of 993 reviews" "
Rating 4 - Poor. 58 out of 993 reviews" "
Rating 2 - Terrible. 55 out of 993 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Thynara

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
personal items got stolen in the resort room
Stayed 2 nights in Feb 2024

8/10 Good

Campbell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good value for the money, a very large complex. The av la carte restaurants were often difficult to book at a suitable dining time.
Stayed 7 nights in Feb 2024

10/10 Excellent

Logan

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To have so many staff and for them to all be so so good, friendly and helpful is a real testament to how well this place is managed. We spent a week in January as a family of 8 ranging from 17-7 and there was something for everyone. The rooms were nice, the buffets and restaurants were great. If you are looking for opulent luxury, this isn’t your place but for everyone else this will exceed your expectations.
Stayed 7 nights in Feb 2024

6/10 Okay

Rafael

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Feb 2024

10/10 Excellent

Akky Martina

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Excellent dining. Staff was kind and responsive. First room were in smelled dirty with a sewage smell and was very noisy with highway sound. We were moved to a new room that was very clean and less noisy.
Stayed 7 nights in Feb 2024

10/10 Excellent

Stepan

Traveled with partner
Liked: Amenities
Everything was excellent. I mean that will be good if you put big trash cans directly on the beach. And any toothpicks in restaurants and buffets.
Stayed 10 nights in Feb 2024

8/10 Good

Ellen

Traveled with family and small children
Liked: Staff & service
We had a really good time at this resort. The pool areas were really nice for the kids, staff was friendly and attentive. One complaint would be the lighting in rooms could use an update, our room was very dark. The resort is beginning to show its age but overall we had a good time and really enjoyed our stay.
Stayed 7 nights in Feb 2024

6/10 Okay

David Allen

Traveled with partner
Liked: Cleanliness, staff & service
Resort is not what it once was. This was our 5th stay in the last eight years. Many of the amenities and a la carte eating Venues were either closed or only half open. The resort in general seems to be focusing on families and travel club time share patrons. The rest of the guests have to make due with poor quality of entertainment and food choices. The grounds are beautiful and adults only areas are quiet and relaxing. It’s sad for us as we truly enjoyed the old resort, but given the obvious direction it is headed we won’t be back.
Stayed 6 nights in Feb 2024

10/10 Excellent

Madelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this resort is gorgeous! a lot of wildlife. we saw so many coatis, raccoons, and birds. the lush greenery and jungle vibe is amazing. the staff were very friendly and helpful. it’s a big resort and they have trams to get you around if needed. I highly recommend.

10/10 Excellent

Gurpal

Liked: Cleanliness, amenities, property conditions & facilities
Staff engagement really stands out at this resort. Was my first time visiting and online shows a pool table in their Sports Bar, however, there was not one in there when I checked in. I had trouble getting JD/regular Pepsi from a lot of the bars as it was not stocked, which I thought was shocking. I received an email requesting feedback on the first morning and I obliged, listing the issues with the lack of available JD and the pool table issue. Staff responded by sending me a bottle of JD, every bar was then stocked with JD and regular Pepsi and the Sports Bar suddenly had a pool table, fuzzball table and arcade games! Staff even went out of their way to secure us a booking for the Japanese restaurant when an accident meant we had to leave dinner early. Top marks for customer service, keep it up!