Staff is very friendly and room is very clean
Honestly it was a great stay from walking in the being greeted by the staff the check in process was great. 10 stars out of 5. Amazing. Definitely coming back!
The staff was very pleasant. The bed was so comfortable and the room was spacious. We only stayed one night but wish we could have stayed longer.
Restaurant stuff was very rude…the plate I ordered was not as described in the menu (e.g., no walnuts or fresh strawberries were served)… moreover breakfast too expensive abs very poor quality of food… paid $20 for a $2 meal
Great property
Comfortable clean rooms at a good rate. Good location.
Let's see... For starters, the plastic shower liner had dirt from the previous lodgers all over it. The coffee maker/tea maker was filthy, too. When I tried to make tea, the water that came out was filthy; black specks and everything! Lastly, the vents in the bathroom could've been dusted at least once in the last 5 years. This place is filthy, there are a lot of sketchy characters in the vicinity, so it's not safe at all (unless you have a knife and your head's on a swivel. 0/10 would not recommend to my worst adversary.
Requested early check in and check out and was accommodated.
Stayed 3 nights and never had my room cleaned or towels replaced. Upon check-in i was asked if i had a vehicle but was never told about $30 per day parking fee, just a surprise receipt in my in my email. Too many options in the area to deal with non sense like that!
Great customer service easy and efficient check in
Love the location in Long Beach.
Front desk staff, very unprofessional, I paid for a type of room, switched me to another room type, without adjusting. My room rate appropriately, when I asked the manager why I was not given what I paid for , she just replied , the hotel get oversold all the time , it is what it is .
thankx
Great location! Staff is awesome, had a wonderful time!
staff was pleasant and helpful, the property is walking distance from a lot of restaurants and stores
Enjoyed my stay here. Great location very close to the beach.
Located in Downtown Long Beach within a short walk of Long Beach Convention and Entertainment Center, Courtyard by Marriott Long Beach Downtown is within a mile (2 km) of other popular sights such as Aquarium of the Pacific. This 216-room hotel welcomes guests with a restaurant and conveniences like an outdoor pool and a 24-hour gym.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Get a pick-me-up at the coffee shop/cafe. Start weekdays with full breakfast, available for a fee from 6:30 AM to 10:30 AM.
Smart TVs come with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free local calls are other standard amenities. Change of towels is available on request.
At Courtyard by Marriott Long Beach Downtown, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Valet parking is offered for USD 41 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a conference center, a business center, and a computer station.
Staff is very friendly and room is very clean
Honestly it was a great stay from walking in the being greeted by the staff the check in process was great. 10 stars out of 5. Amazing. Definitely coming back!
Thank you for your comments. We hope to welcome you back soon!
Thank you!
Thank you!
The staff was very pleasant. The bed was so comfortable and the room was spacious. We only stayed one night but wish we could have stayed longer.
Thank you for your comments! We hope to welcome you back soon.
Restaurant stuff was very rude…the plate I ordered was not as described in the menu (e.g., no walnuts or fresh strawberries were served)… moreover breakfast too expensive abs very poor quality of food… paid $20 for a $2 meal
Thank you for your review. I regret we fell short of the expectations you should have for a Courtyard hotel. I have shared your feedback with our restaurant leadership to ensure this was an isolated incident. Please let me know when your travels next bring you to our hotel so we can ensure we provide a better experience.
Great property
Thank you! We hope to welcome you back soon.
Comfortable clean rooms at a good rate. Good location.
Thank you!
Let's see... For starters, the plastic shower liner had dirt from the previous lodgers all over it. The coffee maker/tea maker was filthy, too. When I tried to make tea, the water that came out was filthy; black specks and everything! Lastly, the vents in the bathroom could've been dusted at least once in the last 5 years. This place is filthy, there are a lot of sketchy characters in the vicinity, so it's not safe at all (unless you have a knife and your head's on a swivel. 0/10 would not recommend to my worst adversary.
I am sorry to hear about your poor experience. We have taken action on the cleanliness concerns with the room you stayed in to ensure that is not an issue going forward.
Requested early check in and check out and was accommodated.
Thank you for your review. We do our best to honor all requests and I am glad it worked well for you.
Thank you!