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Hotel Ojo de Agua

3.0 star property
Beachfront hotel with relaxing spa services

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Photo gallery for Hotel Ojo de Agua

On the beach
Exterior
Superior Room, Sea View | In-room safe, desk, free WiFi, bed sheets
Standard Room | Bathroom | Shower, free toiletries, hair dryer, towels
Front of property
Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning
  • 24/7 front desk24/7 front desk24/7 front desk
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
0, Cda. Ejército Mexicano Mz 2 Lt 16 SM2, Manzana 2, Lote 16, SM2 Joaquín Zetina G, Puerto Morelos, QROO, 77580
  • Popular LocationOjo de Agua Beach2 min walk
  • Popular LocationPuerto Morelos Town Square6 min walk
  • Popular LocationPuerto Morelos Beach5 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)26 min drive

Room options

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Family Room

7.3/10 Good
  • 224 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Standard Room

7.6/10 Good
  • 154 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior Room, Sea View

  • 154 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Double Beds

  • 195 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Puerto Morelos

Hotel Ojo de Agua places you next to Ojo de Agua Beach and Arrecife de Puerto Morelos National Park. This 3-star hotel has 35 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Ojo de Agua Beach - 2 min walk
  • Puerto Morelos Town Square - 6 min walk
  • San Jose Catholic Parish - 7 min walk
  • Puerto Morelos Beach - 5 min drive
  • Crococun Zoo - 8 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 26-min drive, 16.5 mi/26.6 km.

Restaurants

  • ‪My Paradise Beach Club - ‬5 min walk
  • ‪Merkadito del Mar - ‬5 min walk
  • ‪La Sirena Restaurant, Lounge and Sports Bar - ‬7 min walk
  • ‪Panna e Cioccolato - ‬8 min walk
  • ‪Unico Beach Club - ‬6 min walk

About this property

Hotel Ojo de Agua

Beachfront hotel with relaxing spa services
Guests of Hotel Ojo de Agua enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for MXN 800 per vehicle one-way. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Other amenities at this beach hotel include a reception hall, a garden, and a picnic area.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms have hair dryers and free toiletries. Sitting areas, safes, and desks are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:30 AM for a fee: MXN 220 for adults and MXN 150 for children
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MXN 220 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 800 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 1 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Ojo Agua Beach Front Hotel Puerto Morelos
Ojo Agua Beach Front Hotel
Ojo Agua Beach Front Puerto Morelos
Ojo Agua Beach Front
Hotel Ojo de Agua Hotel
Collection O Hotel Ojo de Agua
Hotel Ojo de Agua Puerto Morelos
Hotel Ojo de Agua Hotel Puerto Morelos

Frequently asked questions

Is a free cancellation option available at Hotel Ojo de Agua?

Hotel Ojo de Agua provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Ojo de Agua?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Hotel Ojo de Agua on Jun 10, 2024 start from $50.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Ojo de Agua?

Guests positively rate the hotel's beach location in Puerto Morelos, just steps from Ojo de Agua Beach and Arrecife de Puerto Morelos National Park, and within a short walk of Puerto Morelos Town Square. You'll also find Puerto Morelos Artists’ Cooperative and San Jose Catholic Parish less than a mile away.

Will I be able to park at Hotel Ojo de Agua?

No, there isn't parking at this hotel.

Is a spa located at Hotel Ojo de Agua?

Spa services at the hotel include massages.

Does Hotel Ojo de Agua feature a casino at the property?

No, Hotel Ojo de Agua doesn't have a casino.

Will I find an indoor pool at Hotel Ojo de Agua?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel Ojo de Agua a good place to stay for couples?

At this beachfront hotel, couples will appreciate amenities like an outdoor pool and a restaurant plus some guestrooms include ocean views.

Are there hot tubs at Hotel Ojo de Agua?

No, there isn't a spa tub at this hotel.

Does Hotel Ojo de Agua have a restaurant with a breakfast menu?

Yes, Hotel Ojo de Agua serves continental breakfast each morning for a surcharge from its restaurant.

Will Hotel Ojo de Agua allow pets to stay free of charge?

No, pets and service animals aren't allowed at Hotel Ojo de Agua.

Are there connecting rooms at Hotel Ojo de Agua?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Ojo de Agua?

The closest major airport to Hotel Ojo de Agua is Cancun Intl. Airport (CUN), which is 16.5 mi away (26 minutes by car). Another top airport is Cozumel Intl. Airport (CZM), which is around 23.8 mi away.

Are there rooms with balconies at Hotel Ojo de Agua?

No, there aren't any guestrooms with balconies at Hotel Ojo de Agua.

Hotel Ojo de Agua Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 359 out of 1012 reviews" "
Rating 8 - Good. 311 out of 1012 reviews" "
Rating 6 - Okay. 150 out of 1012 reviews" "
Rating 4 - Poor. 86 out of 1012 reviews" "
Rating 2 - Terrible. 106 out of 1012 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a issue when we 1st got there. But Salvador, was on top of fixing the problem! He was a wonderful host! Thank you Salvador! We'll be back in November!
Stayed 8 nights in Feb 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place and Great People!
Stayed 1 night in Mar 2024

8/10 Good

Brigitte

Stayed 1 night in Mar 2024

10/10 Excellent

Grace

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazingly friendly and helpful. Ièd recommend them and go back!
Stayed 5 nights in Feb 2024

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities
It's all very good, and very friendly. We will be back next year, and send family and friends as well.
Stayed 1 night in Mar 2024

6/10 Okay

ken

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Pictures in the add are from about 10 years ago. Property has deteriorated since then. Roof top patio no longer exists. Smell of sewage in the bath room.
Stayed 1 night in Feb 2024

8/10 Good

DOUGLAS

Traveled with family
PERSONAL GLASSWARE AND 3 CUP COFFEE POT IN ROOM WOULD BE NICE.
Stayed 10 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vania at front desk is super friendly, kind and resoectful. I really appreciate her service
Stayed 3 nights in Feb 2024

10/10 Excellent

Tom

Traveled with partner
We enjoyed the atmosphere around the property and the opportunities close by such as snorkeling and restaurants
Stayed 4 nights in Feb 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2024