Nice location and easy to move around Rooms are pretty old with lights not up to the mark
The hotel is pretty dated and smelly
I’M REALLY SAD FOR THE ROW THE OWNER REALLY NEEDS TO DO SOMETHING EXCEPTIONAL. Big Farris wheel. Mine for Silver Pan for Silver! Bring back some Aminals for Circus. Or these will not make it!!! Been coming here for 30 years and nothing is new and exciting! Please do something!
So far so good. Friendly staff. Love the room for the price. Parking lot is a bit tight but doable.
Room Clean. staff was polite and friendly
Friendly staff
Have stayed here many times since The Fitz closed. First the cons: Rooms are somewhat dated (no usb ports) shower heads are fine if you are 5ft tall (should be a foot higher) The loss of the buffet had us walking over to J resort (it was actually cheaper for 2 there than at Millies for dinner) the beds were a little lumpy this trip. The pro: Love the pool and pool area. Gaming floor is spaced well. Atmosphere is good around casino and did not have that "old" smell.
$20 to check-in 1 hr early ridiculous. &48 for resort fee ridiculous. Fromt desk agent very sour with no smile. Looked miserable at her job. Hair dryrr not eorking. Bed way too soft to the point you sink in. Coffee shop great servers and service. Ridiculous minimum bets too high. Not enough tables open.
I am not going to lie, based on other reviews I was a bit nervous to stay here but was pleasantly surprised. Like others have said, the decor is old but we liked staying here. The room was clean, beds were comfortable, location was great - loved the access to the other 2 casinos. Overall I would stay here again.
The room was nice and in good condition. We asked house keeping to more blankets 6-7 times and they brought extra pillows but we never got extra blankets. When we checked out they said house keeping said we had “maxed out” our blankets and they could not give us anymore even though we never got any in the first place.
Non-smoking room had strong odor of marijuana. Very noisy inside and outside late at night. Could not adjust the air conditioning so room was very cold. Requested blankets were never delivered. The staff was very polite but not helpful. Horrible experience!
Located in Downtown Reno, Eldorado Resort Casino at THE ROW is adjacent to National Bowling Stadium and within a 15-minute walk of popular sights like National Automobile Museum. This 815-room hotel has a full-service spa, a casino, and 7 restaurants.
Enjoy dining at Roxy, one of 7 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the 2 coffee shops/cafes.
Guests can expect to find free WiFi and 32-inch LED TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Coffee makers, free local calls, and safes are other standard amenities. Change of towels is available on request.
Guests of Eldorado Resort Casino at THE ROW have access to a full-service spa, a casino, and a nightclub. Onsite parking is available, both free self and paid valet parking (USD 15.00 per stay)—also useful is a free airport shuttle during limited hours. The front desk has multilingual staff on hand 24/7 to help with luggage storage, securing valuables, and tours or tickets. Other amenities at this spa hotel include a gym, free WiFi in public areas, and meeting rooms.
Nice location and easy to move around Rooms are pretty old with lights not up to the mark
Thank you for the review!
The hotel is pretty dated and smelly
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Thank you for the review.
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
Thank you for the review.
I’M REALLY SAD FOR THE ROW THE OWNER REALLY NEEDS TO DO SOMETHING EXCEPTIONAL. Big Farris wheel. Mine for Silver Pan for Silver! Bring back some Aminals for Circus. Or these will not make it!!! Been coming here for 30 years and nothing is new and exciting! Please do something!
Thank you for taking the time to share your feedback regarding your experience at THE ROW. We strive to provide exceptional family-style service and create memorable moments for all our guests and are very sorry to learn you were unhappy with your experience in any way. Your important comments have been shared with our management team for their input and attention. We value your patronage and hope you'll allow us the opportunity to welcome you again soon. Sincerely,
So far so good. Friendly staff. Love the room for the price. Parking lot is a bit tight but doable.
Thank you for the great review!
Thank you!
Thank you for the review.