8/10 Good
Natallie
Traveled with family and small children
Jan 14, 2025
Liked: Cleanliness, property conditions & facilities
We rented a a family suite at the 9th floor for 4 nights. It is clean and spacious but the lay out is weird. Kitchenette is where the bedroom is. We have a baby so using the kitchen while baby is asleep is not the most convenient.
The suite is basically a room with connecting door to another room which they made a living because it’s too tiny to make it as another unit as there was a vending machine that was stationed outside which was basically half the room size. It would have been nice if there is another bathroom in the living room area.the room is loud, the ac/ heater is really loud and we hear the train passing too. It was loud especially in the early mornings. The young desk lady when we check in the for the night wasn’t very hospitable at all. Her name starts with “L” couldnt recall fully. No smiles, no explanations of amenities or rules basically just ask credit card and gave us paper that there will be construction in our tower from 8-5 M-F. Great. I appreciate that there is non smoking and this hotel is better than The Row but I would not stay here again. One thing we did love is the River walk is a short walk. We enjoyed the scenery of the river.
Natallie
Stayed 4 nights in Jan 2025