Mex Hoteles

3.5 star property
Comfortable hotel near Plaza 28

Choose dates to view prices

Photo gallery for Mex Hoteles

Outdoor pool, open 8:00 AM to 10:00 PM, sun loungers
Front of property
Minibar, in-room safe, desk, laptop workspace
Porch
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
8.0

Very good

Popular amenities

  • RestaurantRestaurantRestaurant
  • BarBarBar
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
28 Av Carlos Nader 2, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park11 min walk
  • Popular LocationPlaza 283 min drive
  • Popular LocationPuerto Cancun Marina Town Center4 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)24 min drive

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Room options

STANDARD DOUBLE

  • 291 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard King

7.6/10 Good
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Cancun

Located in Downtown Cancun within a mile (2 km) of Plaza 28, Mex Hoteles is within a few miles (5 km) of other popular sights such as Ultramar Ferry Puerto Juárez. This 100-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Las Palapas Park - 11 min walk
  • Plaza 28 - 3 min drive
  • Plaza Las Americas - 4 min drive
  • Ultramar Ferry Puerto Juárez - 4 min drive
  • Puerto Cancun Marina Town Center - 4 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 25-min drive, 11.5 mi/18.4 km.

Restaurants

  • ‪La Suegra - ‬8 min walk
  • ‪Ty-Coz - ‬5 min walk
  • ‪Taqueria Coapenitos - ‬2 min walk
  • ‪Yamamoto - ‬7 min walk
  • ‪Tortas y Tortas Cancun - ‬6 min walk

About this property

Mex Hoteles

Comfortable hotel near Plaza 28
At Mex Hoteles, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to assist with luggage storage and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-in.
Guests can expect free WiFi and 49-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, safes, and phones. Change of towels is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • 49-inch Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Rollaway/extra beds are available for USD 25 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 25 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Mex Hoteles Hotel
Mex Hoteles Cancun
Mex Hoteles Hotel Cancun

Frequently asked questions

Is free cancellation available at Mex Hoteles?

Mex Hoteles provides free cancellation on certain room rates. To learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Mex Hoteles?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Mex Hoteles on Jun 9, 2024 start from $55.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mex Hoteles?

This hotel is situated in Downtown Cancun within a short 11-minute walk of Las Palapas Park and also 10 minutes on foot from Mercado 23. You'll also find Plaza 28 and Ultramar Ferry Puerto Juárez within a short drive.

Is parking available on site at Mex Hoteles?

Yes, covered self parking is offered for free at the hotel.

Does Mex Hoteles feature a casino on the premises?

No, Mex Hoteles doesn't have a casino.

Will I find an indoor pool at Mex Hoteles?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Mex Hoteles a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Does Mex Hoteles have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mex Hoteles feature a restaurant that includes a breakfast menu?

No, Mex Hoteles doesn't have a restaurant that serves breakfast.

Will Mex Hoteles allow pets to stay for free?

No, pets and service animals aren't allowed at Mex Hoteles.

Are there connecting rooms at Mex Hoteles?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Mex Hoteles?

The closest major airport to Mex Hoteles is Cancun Intl. Airport (CUN), which is 11.5 mi away (25 minutes by car).

Are there rooms with balconies at Mex Hoteles?

No, there aren't any guestrooms with balconies at Mex Hoteles.

Mex Hoteles Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 344 reviews" "
Rating 8 - Good. 82 out of 344 reviews" "
Rating 6 - Okay. 48 out of 344 reviews" "
Rating 4 - Poor. 16 out of 344 reviews" "
Rating 2 - Terrible. 35 out of 344 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 5 nights in Mar 2024

2/10 Terrible

Charles

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful customer service, tired rooms and had to change rooms a couple of times due to poor cleanliness. Even for price would not recommend this hotel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Vincent Jamal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was beautiful

2/10 Terrible

parth

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
This was our honeymoon trip, we were 2 couples. As we had planned everything, we had requested Standard King bed, even after requesting ad per booking, they gave us 2 double bed stating its only available as when we came to know when we got the keys. I visited and requested that we wanted 1 King bed, on insisting they said let me accommodate. The room given, few lights were not working, there was no fridge like any other room, as well as the room shower was too slow, including no Hot water was not working. At night 2 AM we had to call room service for lights not working, AC issue, is when the service man came and still couldn't fix anything. It was same issue with my friend who had the other room, next morning when we were about to leave for our trip we requested to change room, they strictly said no they wont do it, they will fix it ( they already has tried last night till 3.30 AM ) but dint fix. With less sleep we continued with our trip. When we returned that evening, AC issue and lights issue dint fix, again late night at 12 ish we visited reception area and requested again, is when the person changed for us for that night, again we all ended up sleeping at 2AM where we had next planned trip so had to wake up at 6AM and leave, again less sleep, affect our trip wasnt a good experience through the whole journey of 14-17th when we stayed here. Also 1 of the room was on 5th floor where they have their roof top hotel, they used to play DJ/songs till late 12-1230 AM.
Stayed 3 nights in Feb 2024

10/10 Excellent

Mayank

Liked: Staff & service
Stayed 1 night in Feb 2024

8/10 Good

Joelene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized gym there. Property is convenient and walking distance to everything. Overall good price for central areas. Bathroom shower wasn’t great but not bad otherwise.
Stayed 2 nights in Feb 2024

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024

10/10 Excellent

joan

Stayed 4 nights in Jan 2024

10/10 Excellent

Nyah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the room was comfortable! Loved the rooftop restaurant and billiards table!
Stayed 1 night in Feb 2024

2/10 Terrible

Terrance, Tamiment

Stayed 4 nights in Feb 2024