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Grand Hotel Colonial Cancun

3.0 star property
Comfortable hotel near Plaza 28

Choose dates to view prices

Photo gallery for Grand Hotel Colonial Cancun

Outdoor pool
Exterior
Desk, laptop workspace, iron/ironing board, free WiFi
Reception
Shower, towels, soap, shampoo
Reviews
7.2

Good

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • PoolPoolPool
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Tulipanes 22 x Av. Tulum, Benito Juarez, Cancun, QROO, 77500
  • Popular LocationLas Palapas Park1 min walk
  • Popular LocationPuerto Cancun Marina Town Center5 min drive
  • Popular LocationCancun Mall6 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)21 min drive

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Room options

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

8/10 Very Good
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Courtyard View

Family Room, Courtyard View | Desk, laptop workspace, iron/ironing board, free WiFi

Family Room, Courtyard View

10/10 Exceptional
  • 180 sq ft
  • Sleeps 6
  • 3 Double Beds

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About the neighborhood

Cancun

Located in Downtown Cancun, Grand Hotel Colonial Cancun is 2.5 mi (4.1 km) from Cancun Mall and within a 15-minute drive of other popular attractions like Cancun Convention Center. This 47-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and concierge services.

What's nearby

  • Las Palapas Park - 1 min walk
  • Plaza 28 - 13 min walk
  • Plaza Las Americas - 3 min drive
  • Puerto Cancun Marina Town Center - 5 min drive
  • Cancun Mall - 6 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 21-min drive, 11.3 mi/18.1 km.

Restaurants

  • ‪11:11 Club - ‬10 min walk
  • ‪Quesadillas Tierra del Sol - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪La fonda de la tulum - ‬7 min walk
  • ‪Restaurante la Habichuela - ‬4 min walk

About this property

Grand Hotel Colonial Cancun

Comfortable hotel near Plaza 28
Guests staying at Grand Hotel Colonial Cancun enjoy an outdoor pool, free WiFi in public areas, and a garden. The front desk is staffed 24 hours a day to help with securing valuables and concierge services.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Other amenities include ceiling fans, ironing boards, and desks.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • 32-inch LCD TV with satellite channels

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MXN 150 per pet, per night

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: MXN 150 per pet, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Hotel Colonial
Colonial Cancun
Colonial Hotel Cancun
Hotel Colonial Cancun
Colonial Cancun Hotel
Hotel Colonial Cancun
Grand Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel
Grand Hotel Colonial Cancun Cancun
Grand Hotel Colonial Cancun Hotel Cancun

Frequently asked questions

What's there to see close to Grand Hotel Colonial Cancun?

This hotel is situated in Downtown Cancun, just steps from Las Palapas Park and Xbalamqué Theater, and within a short walk of Ceviche Square. You'll also find Plaza 28 and Plaza Las Americas within a short drive.

How much does it cost to stay at Grand Hotel Colonial Cancun?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Colonial Cancun on Jun 11, 2024 start from $19.62, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Grand Hotel Colonial Cancun?

No, there isn't parking available at the hotel.

Does Grand Hotel Colonial Cancun feature a casino at the property?

No, Grand Hotel Colonial Cancun doesn't have a casino.

Will I find an indoor pool at Grand Hotel Colonial Cancun?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Grand Hotel Colonial Cancun?

Couples staying at this hotel will appreciate amenities like an outdoor pool and concierge services plus some guestrooms include city views.

Does Grand Hotel Colonial Cancun have a hot tub?

No, this hotel doesn't have a spa tub.

Does Grand Hotel Colonial Cancun have a restaurant that serves breakfast?

No, Grand Hotel Colonial Cancun doesn't have a restaurant that serves breakfast.

Will Grand Hotel Colonial Cancun allow pets to stay for free?

Although they can't stay for free, pets are welcome at Grand Hotel Colonial Cancun for a fee of MXN 150 per pet, per night.

Does Grand Hotel Colonial Cancun have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Grand Hotel Colonial Cancun?

The closest major airport to Grand Hotel Colonial Cancun is Cancun Intl. Airport (CUN), which is 11.3 mi away (21 minutes by car).

Can I book a room with a balcony at Grand Hotel Colonial Cancun?

No, there aren't any guestrooms with balconies at Grand Hotel Colonial Cancun.

Grand Hotel Colonial Cancun Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 98 out of 366 reviews" "
Rating 8 - Good. 112 out of 366 reviews" "
Rating 6 - Okay. 77 out of 366 reviews" "
Rating 4 - Poor. 37 out of 366 reviews" "
Rating 2 - Terrible. 42 out of 366 reviews" "

7.4/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Norma, New Lenox

Disliked: Amenities
Hotel hard to get to no cab driver can get in to drop you so may as well walk to it from the ado bus station a short distance away . It was ok clean for a 2 to 3 star hotel nothing fancy a bed . No Wi-Fi even at front desk . Wi-Fi very vital to confirm airline .nite clerk watching video on phone ./WiFi ?
Stayed 1 night in Mar 2024

6/10 Okay

Shoukri, morgan hill

Stayed 4 nights in Feb 2024

6/10 Okay

Petru

Traveled with partner
Loud music until 5am
Stayed 2 nights in Feb 2024

4/10 Poor

Guadalupe

Disliked: Cleanliness
I don’t like
Stayed 1 night in Feb 2024

6/10 Okay

sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
You get what you pay for. Its perfection adequate for a 1 night stay, but is tired and basic
Stayed 1 night in Feb 2024

2/10 Terrible

Alexandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and old
Dirty, old, not maintained small hotel located very close to the ADO bus terminal. Sheets were stained, no blanket. Way too expensive for one night transit (paid 75CAN$).
Stayed 1 night in Feb 2024

8/10 Good

AMAURY

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2024

6/10 Okay

Yildis

Stayed 1 night in Jan 2024

4/10 Poor

JAYESHKUMAR

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No WIFI NO ELEVATOR
Stayed 2 nights in Jan 2024

2/10 Terrible

james j

Liked: Cleanliness
Disliked: Staff & service, room comfort
Convenient location, way too noisy
Hotel is conveniently located near main ADO bus terminal. However, condition of room was fair and wifi was slow. Biggest issue was non-stop noise from club across the street until 3am (on a Sunday night). Staff was unwilling to move us to a room further from street. Don't stay here. There are better, quieter hotels which are also close to the bus terminal in the same price range.
Stayed 1 night in Jan 2024