Frequently asked questions

Is a free cancellation option available at Hotel Chi Ibal Hu Cancun?
Hotel Chi Ibal Hu Cancun offers free cancellation on some room rates. For additional details, review the cancellation policy on our site.
What is there to do near Hotel Chi Ibal Hu Cancun?
This hotel is situated in Downtown Cancun within a short 20-minute walk of Plaza 28 and also 15 minutes on foot from Las Palapas Park. You’ll also find Cancun Mall and Ultramar Ferry Puerto Juárez within a short drive.
Is parking available on site at Hotel Chi Ibal Hu Cancun?
No, this hotel doesn’t offer parking.
Does Hotel Chi Ibal Hu Cancun feature a casino?
No, Hotel Chi Ibal Hu Cancun doesn’t have a casino.
Is there an indoor pool at Hotel Chi Ibal Hu Cancun?
No, there is no indoor pool at this hotel.
What will couples enjoy most about a stay at Hotel Chi Ibal Hu Cancun?
Amenities at this hotel that appeal to couples include concierge services and a 24-hour front desk.
Are there hot tubs at Hotel Chi Ibal Hu Cancun?
No, this hotel doesn’t have a spa tub.
Does Hotel Chi Ibal Hu Cancun have a restaurant with a breakfast menu?
No, Hotel Chi Ibal Hu Cancun doesn’t have a restaurant that serves breakfast.
Does Hotel Chi Ibal Hu Cancun allow pets to stay for free?
Although they can’t stay for free, pets are welcome at Hotel Chi Ibal Hu Cancun for a fee of USD 5 per pet, per night.
Are there connecting rooms at Hotel Chi Ibal Hu Cancun?
No, there aren’t connecting guestrooms at this hotel.
What is the closest airport to Hotel Chi Ibal Hu Cancun?
The closest major airport to Hotel Chi Ibal Hu Cancun is Cancun Intl. Airport (CUN), which is 11.8 mi away (23 minutes by car).
Can I book a room with a balcony at Hotel Chi Ibal Hu Cancun?
No, you won’t find guestrooms with balconies at Hotel Chi Ibal Hu Cancun.