Fortaleza Suites

3.5 star property
Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Luna (Interior View) | Individually decorated, individually furnished, free WiFi, bed sheets
Fortaleza Suite  | Terrace/patio
Presidential Suite  | Private kitchen | Microwave
Presidential Suite  | Living room | TV

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    ‪1 min walk‬
  • Pier 1
    ‪4 min walk‬
  • Port of San Juan
    ‪6 min walk‬
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    ‪7 min drive‬

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Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and express check-out.

What's nearby

  • Port of San Juan - 6 min walk
  • Castillo San Felipe del Morro - 18 min walk
  • Pan American Pier - 3 min drive
  • Condado Beach - 5 min drive
  • Puerto Rico Convention Center - 6 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a water dispenser.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 60.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
  • Check-in: 3 PM—-12:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Are free cancellation options available at Fortaleza Suites?

Fortaleza Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fortaleza Suites?

As of Jan 23, 2025, prices found for a 1-night stay for 2 adults at Fortaleza Suites on Jan 29, 2025 start from $172.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fortaleza Suites?

This guesthouse is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of La Fortaleza. You'll also find Pan American Pier and Condado Beach within a short drive.

Is there parking available at Fortaleza Suites?

No, there isn't parking at the guesthouse but you'll find nearby parking for USD 20.07 per day (discounts available).

Does Fortaleza Suites feature a casino?

No, Fortaleza Suites doesn't have a casino.

Is there an indoor pool at Fortaleza Suites?

No, there is no indoor pool at this guesthouse.

Is Fortaleza Suites a good place to stay for couples?

Couples staying at this guesthouse will appreciate amenities like a 24-hour front desk plus some accommodations include jetted bathtubs and kitchens.

Does Fortaleza Suites have a hot tub?

No, but this guesthouse offers jetted bathtubs in some accommodations.

Does Fortaleza Suites feature a restaurant that includes a breakfast menu?

No, Fortaleza Suites doesn't have a restaurant that serves breakfast.

Does Fortaleza Suites allow pets to stay free of charge?

No, pets aren't allowed at Fortaleza Suites though service animals are welcome.

Are there connecting rooms at Fortaleza Suites?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Fortaleza Suites?

The closest major airport to Fortaleza Suites is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (15 minutes by car).

Can I book a room with a balcony at Fortaleza Suites?

Yes, some accommodations at Fortaleza Suites offer a furnished balcony and may feature city views.

Fortaleza Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1003 reviews" "
Rating 8 - Good. 237 out of 1003 reviews" "
Rating 6 - Okay. 80 out of 1003 reviews" "
Rating 4 - Poor. 28 out of 1003 reviews" "
Rating 2 - Terrible. 27 out of 1003 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Marta

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good .
Stayed 2 nights in Dec 2024

2/10 Terrible

Jesus

Disliked: Staff & service
A staff member that we could not merely understand. And worst, the room that we were assigned it was occupied. Then told us there was no other room available!
Stayed 1 night in Dec 2024

10/10 Excellent

Tilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided an excellent hospitality.
Stayed 5 nights in Oct 2024

10/10 Excellent

Maria, Fort Lauderdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the colonial decoration.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute and cozy
Stayed 2 nights in Oct 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute, and cozy. Loved the style and proximity to old town and the port.
Stayed 1 night in Oct 2024

10/10 Excellent

Yuria

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Omg this place was so spacious and beautiful, but I wish there was an elevator because the luggage was too heavy and difficult to carry upstairs. Place was quiet, clean, beds were comfy, had wifi, AC, and full equiped kitchen. There was a shared area downstairs with coffee, tea, sugar and ice water. I will definitely go back.
Stayed 1 night in Oct 2024

10/10 Excellent

Emelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location!
Stayed 4 nights in Oct 2024

4/10 Poor

Frances, killeen

Disliked: Cleanliness
Bathroom was not cleaned properly. Toilet had pee on the seat. The day receptionist was rude but the evening receptionist was amazing and very helpful.
Stayed 1 night in Oct 2024

10/10 Excellent

Christine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place to stay. Beautiful!
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
Try other alternatives
I asked the front desk on two different days to have the room cleaned and it wasn't done. The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com I saw two roaches inside the microwave. The front desk was overall friendly and the location is good.
Stayed 4 nights in Oct 2024

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is.within walking distance to the port and clean. Our only complaint was the pipe from the ceiling dripping condensation on the floor.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jean

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love it .
Stayed 2 nights in Oct 2024

6/10 Okay

Kenneth

Liked: Cleanliness, room comfort
Not luxury, very practical.
This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.
Stayed 1 night in Oct 2024

2/10 Terrible

YOUSSEF

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst place ever
Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hector

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shafik, Miami

Stayed 2 nights in Sep 2024

6/10 Okay

Ralph

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice decor
Stayed 4 nights in Oct 2024

8/10 Good

Susana

Stayed 5 nights in Sep 2024

2/10 Terrible

Jaime

Disliked: Cleanliness, amenities, property conditions & facilities
There was no hot water
Stayed 2 nights in Oct 2024

6/10 Okay

Giovanni

Liked: Staff & service
Easy place in old San Juan close to many restaurants. Room is basic and amenities too. Good quality/price
Stayed 2 nights in Oct 2024

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, quiet property, in the center of the city. Would recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Iyemay

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly, Menomonee Falls

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in the perfect spot to be a walkable distance from everything in the city. The room was perfect for our group size and the balcony was such a nice plus.
Stayed 3 nights in Sep 2024

4/10 Poor

Bailey

Liked: Staff & service
Disliked: Property conditions & facilities
I’m going to preface this with I visited in early Sept, during a week where the Ubers were all saying it was quieter than normal. That said, I thought the property was very quiet, the bed was insanely comfortable and it was very convenient and walkable to all nearby attractions. It’s a traditional Spainish style building with interior doors/courtyard feel and no exterior windows. The AC worked well and staff was nice. A few oddities- there’s a ton of signage around the room and hotel outlining fees for every item that can be broken in the rooms and how much you’ll be charged. Felt harsh and made me wonder if it’s often a rough drunken crowd that stays here if they have this big of an issue with it? Also, the shower was barely working. I’ve honestly never had such a tiny trickle of water in my life. I ended up having to wash my hair in the sink because I was in a hurry and didn’t have 45 mins for the 3 drops of water to clean the shampoo out.
Stayed 2 nights in Sep 2024