Fortaleza Suites

3.5 star property
Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fortaleza Suites

Presidential Suite  | Balcony
Fortaleza Suite  | Terrace/patio
Presidential Suite  | Living room | TV
Presidential Suite  | Private kitchen | Microwave
Presidential Suite  | Living area | TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
315 Calle Fortaleza, Old San Juan, San Juan, 00901
  • Calle Fortaleza
    1 min walk
  • Plaza de Armas
    4 min walk
  • Port of San Juan
    6 min walk
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

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Room options

Fortaleza Suite

  • Sleeps 5
  • 2 Queen Beds

San Geronimo (Interior Room)

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Plaza Colon

  • Sleeps 4
  • 2 Queen Beds

San Felipe (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Cristobal Suite

  • Sleeps 5
  • 2 Queen Beds

San Sebastian Suite

  • Sleeps 5
  • 2 Queen Beds

San Jose (Interior Room)

  • Sleeps 4
  • 2 Queen Beds

San Justo (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

La Princesa (Interior Room)

  • Sleeps 2
  • 1 Queen Bed

Presidential Suite

  • City view
  • Sleeps 8
  • 3 Queen Beds and 1 Double Sofa Bed

Luna (Interior View)

  • Sleeps 2
  • 1 Queen Bed

Basic Room (Plaza de Armas)

  • Sleeps 2
  • 1 Queen Bed

Economy Room

  • 63 sq ft
  • Sleeps 2
  • 1 Queen Bed

Sol (Interior View)

  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

San Juan

Located in Old San Juan within a short walk of Port of San Juan, Fortaleza Suites is within a few miles (5 km) of other popular sights such as Condado Beach. This 14-room, 3.5-star guesthouse welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and express check-out.

What's nearby

  • Port of San Juan - 6 min walk - 0.3 miles
  • San Juan Gate - 8 min walk - 0.5 miles
  • Castillo San Felipe del Morro - 18 min walk - 1.0 mile
  • Pan American Pier - 3 min drive - 1.3 miles
  • Puerto Rico Convention Center - 6 min drive - 2.9 miles

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 15 min drive

Restaurants

  • ‪Raíces - ‬3 min walk
  • ‪Pirilo Pizza Rústica - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Muelle 13 - ‬3 min walk
  • ‪Cafeteria Mallorca - ‬2 min walk

About this property

Fortaleza Suites

Colonial San Juan guesthouse in Old San Juan with a 24-hour front desk
Fortaleza Suites features free WiFi in public areas, coffee in a common area, and microwave in a common area. Offsite parking is available for a fee. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Additional amenities include express check-out, laundry facilities, and a water dispenser.
Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour offsite parking (USD 20.07 per day); discounts available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 12:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 60.00 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: USD 20.07 per day(689 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
  • Check-in: 3 PM—-12:30 AM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards. Cash is not accepted. 
  • The property is professionally cleaned.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Fortaleza Suites
Fortaleza Suites Apartment
Fortaleza Suites Apartment San Juan
Fortaleza Suites San Juan
Fortaleza Suites San Juan
Fortaleza Suites Guesthouse
Fortaleza Suites Guesthouse San Juan

Frequently asked questions

Are free cancellation options available at Fortaleza Suites?

Fortaleza Suites provides free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Fortaleza Suites?

As of Nov 22, 2024, prices found for a 1-night stay for 2 adults at Fortaleza Suites on Nov 26, 2024 start from $115.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Fortaleza Suites?

This guesthouse is situated in Old San Juan, just steps from Port of San Juan and Calle Fortaleza, and within a short walk of San Juan Ferry Dock. You'll also find Pan American Pier and Condado Beach within a short drive.

Is parking available on site at Fortaleza Suites?

No, there isn't parking at the guesthouse but you'll find nearby parking for USD 20.07 per day (discounts available).

Does Fortaleza Suites feature a casino?

No, Fortaleza Suites doesn't have a casino.

Is there an indoor pool at Fortaleza Suites?

No, there is no indoor pool at this guesthouse.

What will couples enjoy most about a stay at Fortaleza Suites?

Couples staying at this guesthouse will appreciate amenities like a 24-hour front desk plus some accommodations include jetted bathtubs and kitchens.

Does Fortaleza Suites have a hot tub?

No, but some accommodations at this guesthouse feature jetted bathtubs.

Does Fortaleza Suites feature a restaurant that includes a breakfast menu?

No, Fortaleza Suites doesn't have a restaurant that serves breakfast.

Does Fortaleza Suites allow pets to stay free of charge?

No, pets aren't allowed at Fortaleza Suites though service animals are welcome.

Are there connecting rooms at Fortaleza Suites?

No, this guesthouse doesn't feature connecting guestrooms.

Where is the closest airport to Fortaleza Suites?

The closest major airport to Fortaleza Suites is Luis Munoz Marin Intl. Airport (SJU), which is 8.4 mi away (15 minutes by car).

Are there rooms with balconies at Fortaleza Suites?

Yes, some accommodations at Fortaleza Suites offer a furnished balcony and may feature city views.

Reviews

9.0

Wonderful

Rating 10 - Excellent. 631 out of 1008 reviews" "
Rating 8 - Good. 239 out of 1008 reviews" "
Rating 6 - Okay. 86 out of 1008 reviews" "
Rating 4 - Poor. 28 out of 1008 reviews" "
Rating 2 - Terrible. 24 out of 1008 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Blancae

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place with 24 hours reception person. Very clean and quiet.
Stayed 5 nights in Aug 2024

8/10 Good

Ebony, Dunn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication
Stayed 4 nights in Aug 2024

4/10 Poor

Abigail

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.
Stayed 1 night in Aug 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Arlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the common area and how we were always asked if we wanted our room cleaned or not
Stayed 4 nights in Aug 2024

2/10 Terrible

Laura

Stayed 1 night in Aug 2024

6/10 Okay

Jasmine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Really friendly stay, but it’s a bit too old with old smell. Probably because its Old San Juan area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved Fortaleza suites! Very central, they had towels and sunscreen to use, very calming fountain that you can hear from the hallway. My one complaint was the bright hallway light shining through the door l. Other than that it was wonderful. I’d love to return one day!
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loves the cozy room as well as the sitting area. Location is great due to it's proximity to everything. Great place to stay for a great experience in Old San Juan!!! We recommend and we plan to go back!
Stayed 1 night in Aug 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great bang for your buck
Stayed 1 night in Aug 2024

10/10 Excellent

Angelica M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service! What I did like the most about this property is that is close to everything that you probably want to do in old San Juan. When I got to my room everything was super clean . Also , I traveled alone. So, if you are doing a solo trip this could be a good place to stay for you. If I would be back ? Without no doubts !!
Stayed 3 nights in Aug 2024

10/10 Excellent

Thanh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a pleasant stay here! Clean and walking distance to most areas - would definitely stay here again.
Stayed 5 nights in Aug 2024

8/10 Good

Todd

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The property is kinda hard to find if you aren't watching. It was very quiet at night, and the staff was very helpful when we had a question. Plenty of restaurants and shopping right out the front door. If i had any real complaints, i did not care for the self service kitchen.
Stayed 1 night in Aug 2024

10/10 Excellent

Christy

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ice machine didn't work. That's the only bad thing about our stay. Everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

sergio, North Hollywood

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

BALASUBRAMANYA

Traveled with family
Liked: Cleanliness, amenities
Good locarion, ftiendly sercice.
Stayed 1 night in Aug 2024

8/10 Good

Katherine

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación era limpia y espaciosa. La ubicación excelente. El personal muy amable.
Stayed 1 night in Aug 2024

10/10 Excellent

Arnold

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Continently located near the tourist attraction and the old style structure and feeling was nice
Stayed 1 night in Aug 2024

10/10 Excellent

Roseannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Oxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommended!
Stayed 3 nights in Jul 2024

6/10 Okay

Alyssa J

Liked: Cleanliness
Disliked: Amenities
I wouldn’t book again but i enjoyed my stay. The staff were friendly the place was clean no doubt about that. But I was solo traveling and one night one od the workers came into my room to deliver something and they didn’t know I was in there. Is was uncomfortable bc I woke out of my sleep to see his face and it was scary at first. Then 2 nights later they announced there would be no night shift. That didn’t make me feel the safest and they emailed everyone so I saw all the guests emails. I think that is a safety concern. Not a big deal to some I suppose hut to be this hotel wasn’t the most comfortable option for solo travel.
Stayed 6 nights in Jul 2024

10/10 Excellent

Tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay super convenient!
Stayed 2 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024