Fairmont El San Juan Hotel

5.0 star property
Beach spa retreat walking distance from Isla Verde Beach

Choose dates to view prices

Photo gallery for Fairmont El San Juan Hotel

Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Villa, 2 Queen Beds, Accessible, Terrace (Oceanfront) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
7 bars/lounges, lobby lounge, wine bar
Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed) | Hypo-allergenic bedding, pillowtop beds, in-room safe, blackout drapes
Reviews
8.0

Very good

Popular amenities

  • Gym
  • Pool
  • Spa
  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available

Explore the area

Map
6063 Isla Verde Avenue, Carolina, 00979
  • Popular LocationIsla Verde Beach1 min walk
  • Popular LocationCarolina Beach9 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)13 min walk
  • Popular LocationPuerto Rico Convention Center10 min drive

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Room options

Presidential Suite, 1 Bedroom, Ocean View (1 King bed)

  • 2051 sq ft
  • Sleeps 4
  • 1 King Bed

Signature Room, 1 King Bed, Ocean View

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed, Patio

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 614 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Patio

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Signature Room, 1 King Bed, Accessible, Ocean View

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View (Parlor, 1 King bed)

  • 974 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 2 Bedrooms, Partial Ocean View (Parlor, 1 King bed & 2 Queen beds)

  • 1374 sq ft
  • Partial ocean view
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Fairmont, Room, 1 King Bed, Accessible

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

Signature Room, 2 Queen Beds, Ocean View

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Bedroom, Terrace, Ocean View (1 King bed)

  • 974 sq ft
  • Sleeps 4
  • 1 King Bed

Villa, 2 Queen Beds, Terrace, Oceanfront

  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 2 Queen Beds, Accessible

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Terrace, Oceanfront

  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Balcony, Ocean View

  • 539 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Accessible, Partial Ocean View

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Balcony, Poolside

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

Bungalow, 1 King Bed, Terrace

  • 351 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Bathtub (Balcony, Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 2 Queen Beds

7.6/10 Good
  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Fairmont, Room, 1 King Bed

7.8/10 Good
  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 2 Queen Beds, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Terrace, Poolside

  • 489 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 2 Queen Beds, Accessible, Terrace (Oceanfront)

  • 539 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Accessible, Bathtub (Terrace, Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Partial Ocean View

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Partial Ocean View

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Balcony, Poolside

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

Fairmont, Room, 2 Queen Beds, Accessible, Bathtub

  • 445 sq ft
  • Sleeps 4
  • 2 Queen Beds

Villa, 1 King Bed, Terrace, Poolside

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Parlor, 1 King bed)

  • 974 sq ft
  • Sleeps 4
  • 1 King Bed

Fairmont, Room, 1 King Bed, Accessible, Bathtub, Patio

  • 445 sq ft
  • Sleeps 2
  • 1 King Bed

Villa, 1 King Bed, Accessible, Terrace (Poolside)

  • 489 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Carolina

Located in Isla Verde within a 5-minute drive of The Mall of San Juan, Fairmont El San Juan Hotel is within a 10-minute drive of other popular sights such as Museo de Arte de Puerto Rico. This 388-room resort has 4 outdoor pools along with a full-service spa and a casino.

What's nearby

  • Isla Verde Beach - 1 min walk
  • Carolina Beach - 9 min walk
  • Balneario de Carolina - 7 min drive
  • Plaza las Americas - 9 min drive
  • Puerto Rico Convention Center - 10 min drive

Getting around

  • Pinero Station - 7 min drive
  • The preferred airport is Luis Munoz Marin Intl. Airport (SJU): 8-min drive, 2.9 mi/4.6 km.

Restaurants

  • Mi Casita Restaurant - 4 min walk
  • Lupi's Mexican Grill & Sports Cantina - 2 min walk
  • La Bodeguita - 3 min walk
  • 24 Market Place - 4 min walk
  • Ruth's Chris Steak House - San Juan - 3 min walk

About this property

Fairmont El San Juan Hotel

Beach spa retreat walking distance from Isla Verde Beach
Fairmont El San Juan Hotel features a full-service spa, 4 outdoor pools, and a casino. Valet parking is available for USD 33.45 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this beach resort include a nightclub, a gym, and outdoor tennis courts.
LED TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep, and bathrooms offer rainfall showers and hair dryers. Espresso makers, free local calls, and safes are also available. Housekeeping is available on request.
4 outdoor swimming pools are on site along with outdoor tennis courts and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (USD 27.85 per day; includes in/out privileges)
  • Secured valet parking on site (USD 33.45 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available for a fee: USD 41.74 for adults and USD 20.33 for children
  • 6 restaurants
  • 7 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Caña
  • Chandelier Bar
  • El Bistro
  • El San Juan Beach Club
  • Wine Bar

Things to do

  • 14 gaming tables
  • 2 outdoor tennis courts
  • 298 slot machines
  • 4 outdoor pools
  • Beach club
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Casino (15,000 square feet of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Shopping
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 40,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Sign language-capable staff
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 buildings
  • 9 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1958
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • LED TV with premium cable channels
  • Pay movies

Food and drink

  • Champagne service
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free local calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 150 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: 21 percent of room rate
The resort fee includes:
  • Additional inclusions
  • Beach access
  • Beach towels
  • Fitness center access
  • Health club access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 41.74 for adults and USD 20.33 for children
  • Secured self parking fee: USD 27.85 per day (in/out privileges)
  • Secured valet parking fee: USD 33.45 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

El Resort & Hilton Hotel
El San Juan Casino Hilton
El San Juan Resort & Casino Hilton Hotel
El San Juan Hotel Casino
El San Juan Hotel Isla Verde
El San Juan Hotel Puerto Rico
El San Juan Resort And Casino
El Resort & Casino Hilton Hotel
El San Juan Hilton
El San Juan Hotel Curio Collection Hilton Carolina
El Hotel Curio Collection Hilton
El San Juan Curio Collection Hilton Carolina
Juan Curio Collection Hilton
Fairmont El San Juan Carolina
Fairmont El San Juan Hotel Resort
Fairmont El San Juan Hotel Carolina
Fairmont El San Juan Hotel Resort Carolina
El San Juan Hotel Curio Collection by Hilton
Fairmont El San Juan Hotel (Opening January 2020)

Frequently asked questions

Is free cancellation available at Fairmont El San Juan Hotel?

Fairmont El San Juan Hotel provides free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Fairmont El San Juan Hotel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Fairmont El San Juan Hotel on Jun 7, 2024 start from $369.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Fairmont El San Juan Hotel?

This resort is situated in Isla Verde within a 10-minute walk of Isla Verde Beach and Carolina Beach. You'll also find Casino del Mar at La Concha Resort and Jose Miguel Agrelot Coliseum within a short drive.

Will I be able to park at Fairmont El San Juan Hotel?

Yes, secured valet parking is offered for USD 33.45 per day with in/out privileges.

Is there a spa available at Fairmont El San Juan Hotel?

There is a full-service spa available for guests to enjoy and services include body wraps, aromatherapy, mani/pedis, and massages.

Does Fairmont El San Juan Hotel feature a casino on the premises?

Yes, Fairmont El San Juan Hotel has a casino that's 15000 square feet and includes 14 gaming tables and 298 slot machines.

Is there an indoor pool at Fairmont El San Juan Hotel?

No, this resort doesn't have an indoor pool; however, there are 4 outdoor pools.

Is Fairmont El San Juan Hotel good for couples?

This beachfront resort offers many amenities for couples, including Champagne service as well as 4 outdoor pools and a poolside bar.

Does Fairmont El San Juan Hotel have a hot tub?

No, but this resort does have a sauna.

Does Fairmont El San Juan Hotel have a restaurant with a breakfast menu?

Yes, Fairmont El San Juan Hotel has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Fairmont El San Juan Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Fairmont El San Juan Hotel for a fee of USD 150 per accommodation, per stay. The property also provides food and water bowls.

Does Fairmont El San Juan Hotel have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Fairmont El San Juan Hotel?

The closest major airport to Fairmont El San Juan Hotel is Luis Munoz Marin Intl. Airport (SJU), which is within a mile.

Are there rooms with balconies that I can book at Fairmont El San Juan Hotel?

Yes, some guestrooms at this resort offer either a furnished balcony or a deck where guests can enjoy ocean or garden views.

Does Fairmont El San Juan Hotel host weddings?

There are wedding services available at Fairmont El San Juan Hotel if that's in your vacation plans.

Fairmont El San Juan Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 660 out of 1284 reviews" "
Rating 8 - Good. 263 out of 1284 reviews" "
Rating 6 - Okay. 163 out of 1284 reviews" "
Rating 4 - Poor. 92 out of 1284 reviews" "
Rating 2 - Terrible. 106 out of 1284 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel. The staff, the restaurants, the different entertainment alternatives, the rooms, in short, a great hotel experience that you should not miss if you are looking for an option in Isla Verde, Puerto Rico.
Stayed 2 nights in May 2024

8/10 Good

ANNA ROSA

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The pool was very pretty and the landscape was very pretty. The rooms are overpriced and kinda basic, They are just OK. The lobby is beautiful.
Stayed 3 nights in May 2024

10/10 Excellent

Thad

Traveled with partner
Liked: Amenities
This hotel had the best people working there. So helpful , kind and informative. The beach was spectacular along with the beach staff. Great food and the casino was a good time too ! From the minute we checked in to the minute we left just awesome here !!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Laurie

Stayed 3 nights in Mar 2024

10/10 Excellent

Laurie

Stayed 3 nights in Mar 2024

2/10 Terrible

Enrique

Disliked: Staff & service, property conditions & facilities

8/10 Good

Julieth

Liked: Cleanliness, staff & service
Rooms has carpets with moisture smell
Stayed 4 nights in Feb 2024

10/10 Excellent

Emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place and perfect for someone wanting beach and pool options! Needs more dining options though!
Stayed 3 nights in Feb 2024

2/10 Terrible

Vladimir

Stayed 4 nights in Feb 2024

4/10 Poor

Gassim

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disappointing Experience at Fairmont El San Juan Rating: ★★☆☆☆ I recently stayed at Fairmont El San Juan and unfortunately, my experience left much to be desired. While the hotel boasts luxury and elegance, there were significant shortcomings that marred my stay. First and foremost, the pricing for the buffet-style breakfast was exorbitant. At $86.26, I expected a lavish spread of delectable options. However, the reality fell short of expectations. The quality and variety of the food simply did not justify the steep price tag. It's disheartening to feel like you're being taken advantage of as a guest. Additionally, the experience with the security guard was frustrating and off-putting. Despite providing my room number, I was repeatedly harassed for it throughout my stay. This lack of organization and communication reflects poorly on the hotel's management. Guests should not feel like they are under scrutiny every time they enter or exit the premises. Moreover, the issue speaks to a larger problem with the hotel's service. There seems to be a lack of coordination in ensuring that staff members are aware of who the guests are. This oversight detracts from the overall guest experience and leaves patrons feeling undervalued. In conclusion, my stay at Fairmont El San Juan fell short of expectations. While the hotel boasts grandeur and sophistication, the inflated prices and subpar service left me feeling disappointed. For the amount I paid, I expected a much higher services
Stayed 7 nights in Feb 2024