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The Condado Plaza Hotel

4.0 star property
Ocean-view resort with a swim-up bar, near Condado Beach

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Photo gallery for The Condado Plaza Hotel

2 outdoor pools, pool umbrellas, sun loungers
2 restaurants, breakfast, lunch, dinner served; American cuisine
Family Room, Multiple Beds | Premium bedding, down comforters, in-room safe, iron/ironing board
Meeting facility
Exterior
Reviews
7.2

Good

Popular amenities

  • Gym
  • Pool
  • Parking availableParking availableParking available
  • BarBarBar
  • Breakfast availableBreakfast availableBreakfast available
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
999 Ashford Avenue, San Juan, 00907
  • Popular LocationCondado Beach4 min walk
  • Popular LocationCasino del Mar at La Concha Resort15 min walk
  • Popular LocationDistrito T-Mobile17 min walk
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)20 min drive

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Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub

Room, 1 King Bed, Accessible, Bathtub | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 2 Queen Beds

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible (Roll-in Shower)

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 3 Bedrooms, Oceanfront (Penthouse)

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 3 Bedrooms, Oceanfront (Penthouse)

  • 3562 sq ft
  • Ocean view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Family Room, Multiple Beds

Family Room, Multiple Beds | Premium bedding, down comforters, in-room safe, iron/ironing board

Family Room, Multiple Beds

  • 480 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 290 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Room, 1 King Bed, Accessible (Roll-in Shower) | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Accessible (Roll-in Shower)

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Jetted Tub

Junior Suite, 1 King Bed, Jetted Tub | Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Jetted Tub

  • 690 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Oceanfront

Deluxe Suite, 1 King Bed, Oceanfront | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Deluxe Suite, 1 King Bed, Oceanfront

  • 1072 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, View, Oceanfront

Room, 2 Queen Beds, View, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, View, Oceanfront

7.4/10 Good
  • 390 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony, Bay View

Room, 2 Queen Beds, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 2 Queen Beds, Balcony, Bay View

  • 290 sq ft
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 2 Queen Beds

7.1/10 Good
  • 390 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Balcony, Bay View

  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, in-room safe, iron/ironing board

Deluxe Room, 1 King Bed

  • 390 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Oceanfront

Room, 1 King Bed, View, Oceanfront | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, View, Oceanfront

7.6/10 Good
  • 390 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, down comforters, in-room safe, iron/ironing board

Standard Room, 1 King Bed

  • 277 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View, Corner

Suite, 1 King Bed, Bay View, Corner | Living area | 32-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Bay View, Corner

  • 840 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

Room, 1 King Bed, Balcony, Bay View | Premium bedding, down comforters, in-room safe, iron/ironing board

Room, 1 King Bed, Balcony, Bay View

  • 277 sq ft
  • Bay view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Penthouse)

Suite, 1 King Bed, Oceanfront (Penthouse) | Premium bedding, down comforters, in-room safe, iron/ironing board

Suite, 1 King Bed, Oceanfront (Penthouse)

  • 1194 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Balcony

Premium bedding, down comforters, in-room safe, iron/ironing board

Junior Suite, 1 King Bed, Balcony

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

San Juan

Located in Condado, The Condado Plaza Hotel is adjacent to Condado Beach and within a 10-minute walk of other popular attractions like Parque La Ventana al Mar. This 332-room resort welcomes guests with 2 outdoor pools, 2 restaurants, and a 24-hour gym.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Condado Beach - 4 min walk
  • Casino del Mar at La Concha Resort - 15 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 3 min drive

Getting around

  • Hato Rey Station - 5 min drive
  • The preferred airport is Luis Munoz Marin Intl. Airport (SJU): 20-min drive, 7 mi/11.3 km.

Restaurants

  • Cafe Caribe - 2 min walk
  • Jose Enrique - Condado - 4 min walk
  • New Taste - 8 min walk
  • Rustica Ristorante - 16 min walk
  • Shogun Cuisine - 2 min walk

About this property

The Condado Plaza Hotel

Ocean-view resort with a swim-up bar, near Condado Beach
At The Condado Plaza Hotel, guests enjoy 2 outdoor pools, a children's pool, and a 24-hour gym. Valet parking is offered for USD 31.22 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach resort include conference space, an arcade/game room, and express check-out.
Guests can expect 32-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 25.65 per night; includes in/out privileges)
  • Valet parking on site (USD 31.22 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 7 to 24 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Aqua Bar
  • Cafe Caribe
  • Denny's
  • Starbucks

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Kayaking
  • Playground
  • Shopping
  • Snorkeling
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 54,000 square feet of conference space

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 10 floors
  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1963
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 38.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • WiFi access (may be limited)

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 7 to 24 per person
  • Self parking fee: USD 25.65 per night (in/out privileges)
  • Valet parking fee: USD 31.22 per night
  • Early check-in fee: USD 60.00 (subject to availability)
  • Late check-out fee: USD 75 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a smoke detector.
  • Contactless check-out is available.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Condado
Condado Hilton
Condado Hilton Plaza
Condado Plaza
Condado Plaza Hilton
Condado Plaza Hilton Hotel
Condado Plaza Hilton Hotel San Juan
Condado Plaza Hilton San Juan
Plaza Condado Hilton
Plaza Hilton Condado
Condado Plaza Hotel San Juan
Conrad San Juan Condado Plaza Hotel San Juan
San Juan Conrad
Condado Plaza Hilton Resort San Juan
Condado Plaza Hilton Resort
The Condado Plaza Hilton
The Condado Plaza Hotel Resort
The Condado Plaza Hotel San Juan
The Condado Plaza Hotel Resort San Juan

Frequently asked questions

Are free cancellation options available at The Condado Plaza Hotel?

The Condado Plaza Hotel offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on our site.

How much does it cost to stay at The Condado Plaza Hotel?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at The Condado Plaza Hotel on Jun 30, 2024 start from $249.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around The Condado Plaza Hotel?

This resort is situated in Condado within a short 4-minute walk of Condado Beach and also 15 minutes on foot from Casino del Mar at La Concha Resort. You'll also find Distrito T-Mobile and Sheraton Casino less than a mile away.

Will I be able to park at The Condado Plaza Hotel?

Yes, valet parking is offered for USD 31.22 per night. Accessible parking and electric car charging are also available for guests.

Does The Condado Plaza Hotel feature a casino on the premises?

No, The Condado Plaza Hotel doesn't have a casino.

Is there an indoor pool at The Condado Plaza Hotel?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools.

Is The Condado Plaza Hotel good for couples?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, a poolside bar, and an ocean-view restaurant.

Does The Condado Plaza Hotel have a hot tub?

No, but some guestrooms at this resort feature jetted bathtubs.

Does The Condado Plaza Hotel have a restaurant with a breakfast menu?

Yes, The Condado Plaza Hotel has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Does The Condado Plaza Hotel allow pets to stay for free?

No, pets aren't allowed at The Condado Plaza Hotel though service animals are welcome.

Does The Condado Plaza Hotel have connecting rooms?

No, there aren't connecting guestrooms at this resort.

What is the closest airport to The Condado Plaza Hotel?

The closest major airport to The Condado Plaza Hotel is Luis Munoz Marin Intl. Airport (SJU), which is 7 mi away (20 minutes by car).

Are there rooms with balconies that I can book at The Condado Plaza Hotel?

Yes, some guestrooms at this resort offer a furnished balcony where guests can enjoy ocean or city views.

Does The Condado Plaza Hotel offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at The Condado Plaza Hotel.

The Condado Plaza Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 352 out of 1006 reviews" "
Rating 8 - Good. 217 out of 1006 reviews" "
Rating 6 - Okay. 181 out of 1006 reviews" "
Rating 4 - Poor. 132 out of 1006 reviews" "
Rating 2 - Terrible. 124 out of 1006 reviews" "

7.6/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is so far one of my favoeite hotels to stay in. The facility is kept impeccably clean! Staff were all super friendly, i felt very welcomed and comfortable. The room was also very clean, i had nothing to complain about. The layout of the room was perfect, it had a kitchen, with everything we need available, microwave, fridge. Theres a 24 hr gym on the facility, free laundry. My stay here was wonderful. I think i wont be staying anywhere else
Stayed 3 nights in May 2024

10/10 Excellent

ARASELIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2024

6/10 Okay

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything
Stayed 6 nights in Feb 2024

10/10 Excellent

Terence

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Rooms need updating, otherwise everything was excellent.
Stayed 3 nights in Mar 2024

2/10 Terrible

harley scott

Stayed 3 nights in Feb 2024

6/10 Okay

Mark

Traveled with partner
Pretty ocean views ordered a wage burger that was so overdone like shoe leather
Stayed 1 night in Feb 2024

4/10 Poor

Sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

2/10 Terrible

Alex

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed by two hours. Pictures didn’t match the reality of the hotel. Lights didn’t work, the glass was dirty, cords weren’t hidden.
Stayed 1 night in Feb 2024