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Caribe Hilton

4.5 star property
Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Caribe Hilton

3 outdoor pools, cabanas (surcharge), pool umbrellas
Suite, 1 King Bed, Ocean View (Beach Wing) | Beach/ocean view
View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room
Suite, 2 Bedrooms, Bay View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Breakfast available

Explore the area

Map
1 San Geronimo Street, San Juan, 00901
  • Playa del Caribe Hilton
    3 min walk
  • Mojito's
    1 min walk
  • Sacred Heart Station
    8 min drive
  • San Juan (SIG-Fernando Luis Ribas Dominicci)
    7 min drive

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Room options

View all photos for Room, 2 Double Beds (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Garden Wing)

Room, 1 King Bed, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • 338 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Garden Wing)

Room, 2 Double Beds, Ocean View (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Garden Wing)

  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Beach Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 1 King Bed, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Garden Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds (Garden Wing)

  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Ocean View

  • 376 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible (Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Junior Studio Suite, 1 King Bed, Accessible (Roll-in Shower)

  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Ocean View (Roll-In Shower)

  • 657 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Garden Wing)

Suite, 1 Bedroom (Garden Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Garden Wing)

  • 850 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 1384 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Beach Wing)

  • 338 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Ocean View (Wave Wing)

Suite, 2 Bedrooms, Ocean View (Wave Wing) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Ocean View (Wave Wing)

  • 1986 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed

View all photos for Room, 1 King Bed (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Room, 2 Bedrooms, Ocean View

Presidential Room, 2 Bedrooms, Ocean View | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Presidential Room, 2 Bedrooms, Ocean View

  • 2051 sq ft
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds (Wave Wing)

27-inch LCD TV with cable channels, TV, pay movies

Room, 2 Double Beds (Wave Wing)

  • 376 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Beach Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Beach Wing)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Bay View (Wave Wing)

Suite, 2 Bedrooms, Bay View (Wave Wing) | View from room

Suite, 2 Bedrooms, Bay View (Wave Wing)

  • 1384 sq ft
  • Bay view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Ocean View (Wave Wing)

  • 376 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Ocean View (Beach Wing)

Suite, 1 King Bed, Ocean View (Beach Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Suite, 1 King Bed, Ocean View (Beach Wing)

  • 676 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Garden View (Wave Wing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Garden View (Wave Wing)

  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Suite, 1 King Bed (Wave Wing)

Honeymoon Suite, 1 King Bed (Wave Wing) | Living area | 27-inch LCD TV with cable channels, TV, pay movies

Honeymoon Suite, 1 King Bed (Wave Wing)

  • 856 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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Exterior

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The price is $499
per night
$664 total
includes taxes & fees
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About the neighborhood

San Juan

Located in San Juan Antiguo, Caribe Hilton is within a 5-minute walk of popular attractions such as Luis Muñoz Rivera Park and Fort San Jeronimo. This 652-room resort has 3 outdoor pools along with a full-service spa and 10 restaurants.
View more Resorts in San JuanOpens in a new window

What's nearby

  • Escambron Beach - 9 min walk
  • Condado Beach - 11 min walk
  • Distrito T-Mobile - 17 min walk
  • Pan American Pier - 19 min walk
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Sacred Heart Station - 8 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 14 min drive

Restaurants

  • ‪Mojito's - ‬1 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Balneario El Escambrón - ‬9 min walk
  • ‪Fogo de Chão - ‬3 min walk

About this property

Caribe Hilton

Family fun on the beach, with 3 outdoor pools, near Fort San Jeronimo
Guests of Caribe Hilton have access to a full-service spa, 3 outdoor pools, and a children's pool. Valet parking is available for USD 32 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a gym, a sauna, and outdoor tennis courts.
Guests can expect to find free WiFi and 27-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include MP3 docks, refrigerators, and coffee makers.
3 outdoor tennis courts and a health club are featured at the resort. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zen Spa Océano has 15 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (USD 25 per night; includes in/out privileges)
  • Valet parking on site (USD 32 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 34 for adults and USD 18 for children
  • 10 restaurants
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Caribar
  • Ice Cream Cookie & Co
  • Mojito's
  • Morton's The Steakhouse
  • Starbucks

Things to do

  • 3 outdoor pools
  • 3 outdoor tennis courts
  • Basketball
  • Beach volleyball
  • Children's pool
  • Designer stores
  • Fitness classes
  • Full-service spa
  • Health club
  • Helicopter/airplane tours
  • Paddleboard
  • Playground
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Tennis lessons
  • Water sports equipment
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24 meeting rooms
  • 65,003 square feet of conference space
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a nature reserve
  • On the beach
  • On the waterfront
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 20 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1949
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 27-inch LCD TV with cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 3 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100.00 per accommodation, per night
  • Resort fee: USD 45.78 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 34 for adults and USD 18 for children
  • Covered self parking fee: USD 25 per night (in/out privileges)
  • Valet parking fee: USD 32 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 4 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Caribe Hilton
Caribe Hilton San Juan Hotel
Caribe Hilton Hotel San Juan
Caribe Hilton San Juan
Caribe San Juan Hilton
Hilton Caribe San Juan
Hilton San Juan
San Juan Caribe
San Juan Caribe Hilton
San Juan Hilton Caribe
Caribe Hilton San Juan Hotel San Juan
Hilton Hotel Caribe
Hilton Hotel San Juan
San Juan Caribe Hilton Hotel
Caribe Hilton Hotel
Caribe Hilton San Juan Resort
Caribe Hilton Resort San Juan
Caribe Hilton Resort
Caribe Hilton San Juan
Resort Caribe Hilton San Juan
San Juan Caribe Hilton Resort
Resort Caribe Hilton
Hilton San Juan
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Hilton Hotel San Juan
Caribe Hilton San Juan
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Caribe Hilton Resort San Juan
Caribe Hilton San Juan Hotel San Juan

Frequently asked questions

Is a free cancellation option available at Caribe Hilton?

Caribe Hilton provides free cancellation on certain room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Caribe Hilton?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Caribe Hilton on Jan 7, 2025 start from $331.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Caribe Hilton?

This resort is situated in San Juan Antiguo within a short 11-minute walk of Condado Beach and also 19 minutes on foot from Pan American Pier. You'll also find Escambron Beach and Distrito T-Mobile less than a mile away.

Will I be able to park at Caribe Hilton?

Yes, valet parking is offered for USD 32 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at Caribe Hilton?

Zen Spa Océano is the resort's spa and services include deep-tissue massages, beach massages, hydrotherapy, and body wraps.

Does Caribe Hilton include a casino at the property?

No, Caribe Hilton doesn't have a casino.

Is there an indoor pool at Caribe Hilton?

No, this resort doesn't have an indoor pool; however, there are 3 outdoor pools and a spa tub.

Is Caribe Hilton good for couples?

This beachfront resort offers plenty of amenities for couples including 3 outdoor pools, a poolside bar, and a beachfront restaurant.

Does Caribe Hilton have a hot tub?

Yes, this resort has a spa tub.

Does Caribe Hilton feature a restaurant that includes a breakfast menu?

Yes, Caribe Hilton has 10 restaurants, and serves a full breakfast each morning for a surcharge.

Does Caribe Hilton allow pets to stay free of charge?

No, pets aren't allowed at Caribe Hilton though service animals are welcome.

Does Caribe Hilton have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How close is the airport from Caribe Hilton?

The closest major airport to Caribe Hilton is Luis Munoz Marin Intl. Airport (SJU), which is 7.7 mi away (14 minutes by car).

Are there rooms with balconies at Caribe Hilton?

Yes, some guestrooms at this resort offer either a furnished patio or a balcony where guests can enjoy ocean or garden views.

Does Caribe Hilton offer wedding services?

Take advantage of the wedding venue at Caribe Hilton if you plan to say "I do" during your trip.

Caribe Hilton Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 801 out of 1442 reviews" "
Rating 8 - Good. 324 out of 1442 reviews" "
Rating 6 - Okay. 171 out of 1442 reviews" "
Rating 4 - Poor. 81 out of 1442 reviews" "
Rating 2 - Terrible. 65 out of 1442 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Yaritza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay!
Stayed 3 nights in Oct 2024

8/10 Good

Jairo, CRANSTON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about Caribe Hilton in San Juan was great, the service, the location, the food and drinks. The food and drinks are expensive so keep that in mind.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jonathan

Stayed 4 nights in Aug 2024

10/10 Excellent

Diana

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was very nice, staff very pleasant. It would be nice to have bathroom doors that lock.
Stayed 4 nights in Sep 2024

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
food wasnt great and pricey..really bad with food not traditional at all
Stayed 4 nights in Sep 2024

10/10 Excellent

Muna

Stayed 2 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Rating as above.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great overall experience.
Stayed 3 nights in Sep 2024

4/10 Poor

Gabrielle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Unclean, AC in room hardly works, shower doesn’t drain
Stayed 5 nights in Sep 2024

10/10 Excellent

Daisha

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, will be coming back
Stayed 3 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot! Would absolutely go back.
Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel Charles

Traveled with family
Liked: Cleanliness, amenities
I loved it I would stay again
Stayed 4 nights in Jul 2024

8/10 Good

Elizabeth

Traveled with family
My family and I enjoyed it.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Aug 2024

2/10 Terrible

Ernesto

Traveled with family
Disliked: Amenities
I didn’t get the room I booked for. They were not able to accommodate me because they did not have any room available according to front desk. Hotel was crowded and staff were not polite. In additional, there was too much noise at night. My family and I couldn’t sleep well any night. Overall, horrible experience!
Stayed 3 nights in Sep 2024

4/10 Poor

Enrique

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not worth it
Hotel was not worth the money. It is old and out dated. There is nothing amazing about this place. Place is falling apart. Leaks everywhere and moldy corners. Room tiles broken, shower pressure was terrible and the drain metal was poking out and you wouls get hurt if stepped on. We complained but they said engineering had to go and we had to wait for them. We didnt stay long in san juan and wanted to enjoy our time there and not wait for engineering. Housekeeping can go in when we are out but not engineering? Makes no sense. Honestly, will not stay here again. There are 10 times better hotels for the same price.
Stayed 2 nights in Sep 2024

10/10 Excellent

isaiah

Stayed 4 nights in Aug 2024

10/10 Excellent

Kevin, New York

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose miguel nilo

Stayed 3 nights in Aug 2024

10/10 Excellent

Kevin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 I love it most definitely going back
Stayed 3 nights in Sep 2024

10/10 Excellent

SANTOS ALBERTO

Stayed 4 nights in Aug 2024

8/10 Good

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay. Very easy to get around from here. Food & drinks were great!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joy

Stayed 4 nights in Sep 2024

10/10 Excellent

Cinthya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, refreshing the bartender Mr. Hiram, amazing very friendly and amazing attitude.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana Delia Cabrera

Liked: Cleanliness, staff & service, property conditions & facilities
All is clean, the employees are so friendly and they are available to help.
Stayed 3 nights in Sep 2024

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