Frequently asked questions

Are free cancellation options available at Aloft San Juan?
Aloft San Juan offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.
What's there to do within easy reach of Aloft San Juan?
This hotel is situated in Santurce, just steps from Distrito T-Mobile and Sheraton Casino. You’ll also find Condado Beach and Port of San Juan within a short drive.
Is there parking available at Aloft San Juan?
Yes, valet parking is offered for USD 28 per night with in/out privileges. Accessible parking is also available for guests.
Does Aloft San Juan include a casino on the premises?
No, Aloft San Juan doesn’t have a casino.
Is there an indoor pool at Aloft San Juan?
No, this hotel doesn’t have an indoor pool; however, there is an outdoor pool.
Is Aloft San Juan good for couples?
There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and a restaurant.
Does Aloft San Juan have a hot tub?
No, this hotel doesn’t have a spa tub.
Does Aloft San Juan feature a restaurant that includes a breakfast menu?
Yes, Aloft San Juan serves to-go breakfast each morning for a surcharge from its restaurant.
Will Aloft San Juan allow pets to stay free of charge?
Although they can’t stay for free, dogs are welcome at Aloft San Juan for a fee of USD 25 per pet, per night.
Are there connecting rooms at Aloft San Juan?
Yes, this hotel has connecting guestrooms you can book for your group event or vacation.
How far is the airport from Aloft San Juan?
The closest major airport to Aloft San Juan is Luis Munoz Marin Intl. Airport (SJU), which is 7.3 mi away (15 minutes by car).
Can I book a room with a balcony at Aloft San Juan?
No, there aren’t any guestrooms with balconies at Aloft San Juan.