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Recent guest reviews

I had a little bit of a hard time finding it, I had to drive around the block before I found it because my GPS was taking me down the street to the parking garage. The staff was amazing and the room was perfect! It was a lot bigger than I expected. Only problem was bathrooms weren’t stocked with towels and wash clothes. We only had one wash cloth for a 2br 2 bath suite.

There was a mix up with our room, but the feont desk staff was prompt to remedy and very helpful throughout our stay.

Great customer service at check in

The place to stay is going to a baseball game. Clean and comfortable.

We had a great stay. We stayed here before a baseball game at PNC park. So easy to walk out of the hotel and to the Home Plate gate. Wilmer was wonderful helping us park in the lot too. He moved his own car to make a space for us pre-game. We also enjoyed breakfast the next morning before departing.

close to the stadium, VERY easy to drive up to the property & park.

Pros: 5 minute walk to Acrisure Stadium; staff is very helpful and kind; breakfast when fully stocked is very good Cons: Bed was uncomfortable, pullout bed was unusable (kid slept on the couch instead); shades do not cover entirety of window in any of the rooms so bright in the morning; closet door was off the rail so we couldn't close it; breakfast had no waffle mix our second day; shower had zero water pressure. I paid a HUGE premium to stay here since Taylor Swift was in town ($400 a day). The location is great if you're going to a concert but I would never ever pay this kind of money for this hotel normally. Even with the location to the concert, I feel rather ripped off given the condition of the room. Staff was amazing though.

Location was very convenient and it was nice and quiet in my room.

Great location

The complimentary breakfast offered many choices. Would stay there again! The room was clean and comfortable

Clean Hotel. Great location for Pirates, Steelers games and Stage AE. All within walking distance. Decent breakfast and friendly staff

The shower head was not working properly, lukewarm water. Sofa sleeper has rumpled bedding on it, looked slept in but we did have fresh sheets in closet. Sofa mattress horrible, even for child thin and old, metal frame of bed could be felt. Zero parking spots, parked in lot in a non-space for 27$. Front desk was very nice and helpful with us missing breakfast. Will not stay here again.

When we got to our room we noticed a bug on the bed ...at first glance I thought it was a tick I picked it up and it did not look like a tick so I flushed it down the toilet took a shower came out and found another bug on the bed. I took a picture of it and googled it. It was what appeared to be a bedbug. I called the front desk immediately and they moved us to a second room Nextdoor. when I asked the maintenance guy to come look at the bug he said bedbugs can’t possibly come out during the day (which is a complete myth) and he was also quite rude to us. The same maintenance guy was yelling at children in the hallway for not having masks on ...I get it but there is a friendly way to speak to children. I was not compensated anything just moved from one bedbug room to another.

Nice view and clean rooms, parking should be included in the rent for the room.

W General Robinson Street Pittsburgh PA

Hotel highlights

  • Walking distance to PNC Park and Acrisure Stadium
  • Free on-the-go breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • 24-hour business center

Located in North Shore, Residence Inn by Marriott Pittsburgh North Shore is within a 10-minute walk of popular sights such as Stage AE and PNC Park. This 3-star hotel has 180 rooms and welcomes guests with free breakfast, free in-room WiFi, and a 24-hour business center.


Dining

Free on-the-go breakfast is included with your stay.


Rooms

37-inch LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Pillowtop beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other amenities include kitchens, iPod docks, and dining areas.


Property features

Guests of Residence Inn by Marriott Pittsburgh North Shore enjoy access to free WiFi in public areas, conference space, and a 24-hour business center. Self parking is available for USD 27 per day. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a computer station, a free grocery shopping service, and express check-out.

Room options

Suite, 2 Bedrooms

2 Double Beds | Sleeps 6

Suite, 1 Bedroom

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Executive Suite, 2 Bedrooms, Park View

2 Double Beds | Sleeps 6

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Residence Inn by Marriott Pittsburgh North Shore

Everyone (12) Couples (9) Family (15)
5
Friends

I had a little bit of a hard time finding it, I had to drive around the block before I found it because my GPS was taking me down the street to the parking garage. The staff was amazing and the room was perfect! It was a lot bigger than I expected. Only problem was bathrooms weren’t stocked with towels and wash clothes. We only had one wash cloth for a 2br 2 bath suite.

By on Apr 4, 2024

Review comment responded on Apr 29, 2024

Dear Megan, Thank you for choosing Residence Inn Pittsburgh North Shore for your stay. We're delighted to hear you enjoyed our spacious rooms and exceptional service. We apologize for the oversight with the towels and washcloths in your suite, and we will address this with our housekeeping team. Your feedback is valuable to us, and we hope to welcome you back for an even more seamless experience in the future. Thank you for sharing your review!Warm regards,Guest Experience Team

5
Partner Couples

There was a mix up with our room, but the feont desk staff was prompt to remedy and very helpful throughout our stay.

By on Nov 27, 2023

5
Family

Great customer service at check in

By on Sep 18, 2023

Review comment responded on Sep 18, 2023

On behalf of the entire hotel team, I want to thank you for sharing about your positive stay here at Residence Inn Pittsburgh North Shore. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our teams as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.

5
Friends

The place to stay is going to a baseball game. Clean and comfortable.

By , from San Jose on Sep 10, 2023

Review comment responded on Sep 12, 2023

Wow! Thanks so much for the outstanding review. We do our best to make our guest feel at home and your feedback as assured us of this. We do hope to get the opportunity to welcome you back soon!

5
Family

We had a great stay. We stayed here before a baseball game at PNC park. So easy to walk out of the hotel and to the Home Plate gate. Wilmer was wonderful helping us park in the lot too. He moved his own car to make a space for us pre-game. We also enjoyed breakfast the next morning before departing.

By , from Mount Laurel on Jul 31, 2023

Review comment responded on Sep 12, 2023

Wow! Thanks so much for the outstanding review. We do our best to make our guest feel at home and your feedback as assured us of this. We do hope to get the opportunity to welcome you back soon!

5
Everyone

By on Jul 7, 2023

5
Partner Couples

close to the stadium, VERY easy to drive up to the property & park.

By on Jun 21, 2023

3
Family with small children

Pros: 5 minute walk to Acrisure Stadium; staff is very helpful and kind; breakfast when fully stocked is very good Cons: Bed was uncomfortable, pullout bed was unusable (kid slept on the couch instead); shades do not cover entirety of window in any of the rooms so bright in the morning; closet door was off the rail so we couldn't close it; breakfast had no waffle mix our second day; shower had zero water pressure. I paid a HUGE premium to stay here since Taylor Swift was in town ($400 a day). The location is great if you're going to a concert but I would never ever pay this kind of money for this hotel normally. Even with the location to the concert, I feel rather ripped off given the condition of the room. Staff was amazing though.

By on Jun 20, 2023

5
Business Business

Location was very convenient and it was nice and quiet in my room.

By on Feb 14, 2023

5
Everyone

By on Dec 12, 2022

Residence Inn by Marriott Pittsburgh North Shore

574 W General Robinson Street, Pittsburgh, PA 15212
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