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Hotel Casa HX - Adults Only

3.5 star property
Comfortable adults-only hotel near Holbox Beach

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Photo gallery for Hotel Casa HX - Adults Only

Spa Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Front of property - evening/night
Bungalow | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Breakfast and lunch served
Terrace/patio
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning
  • HousekeepingHousekeepingHousekeeping
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
Av Pedro Joaquín Coldwell Predio 006, Manzana 0115, Zona 002, Lázaro Cárdenas, Isla Holbox, QROO, 77310
  • Popular LocationBioluminescence Beach5 min walk
  • Popular LocationPunta Coco7 min walk
  • Popular LocationHolbox Ferry5 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

10/10 Exceptional
  • 279 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master Suite

Master Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Master Suite

10/10 Exceptional
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 1 King Bed

10/10 Exceptional
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Spa Suite

Spa Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Spa Suite

10/10 Exceptional
  • 391 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite with Plunge Pool

King Suite with Plunge Pool | Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Suite with Plunge Pool

10/10 Exceptional
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite, 2 Queen Beds

10/10 Exceptional
  • 391 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Living area
Holbox Dream Beach Front Hotel
Pool
Free WiFi
Restaurant
Air conditioning
8.8 out of 10, Excellent, (949)
The price is $111
per night
$137 total
includes taxes & fees
Jun 22 - Jun 23
Holbox Dream Beach Front Hotel

About the neighborhood

Isla Holbox

Hotel Casa HX - Adults Only places you within a 10-minute stroll of Bioluminescence Beach and Punta Coco Beach. This 19-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a rooftop terrace.

What's nearby

  • Bioluminescence Beach - 5 min walk
  • Punta Coco - 7 min walk
  • Holbox Beach - 11 min walk
  • Holbox Letters - 4 min drive
  • Holbox Ferry - 5 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 46.6 mi/75 km. <p>Distances from the property's location to the airport are straight-line distances and may not reflect the actual travel distance. </p>

Restaurants

  • ‪Cafe del Mar - ‬13 min walk
  • ‪The Hot Corner's Bar - ‬4 min drive
  • ‪Viva Zapata - ‬4 min drive
  • ‪Zomay Beach Bar - ‬19 min walk
  • ‪Las Panchas - ‬4 min drive

About this property

Hotel Casa HX - Adults Only

Comfortable adults-only hotel near Holbox Beach
Built in 2019, the brand new Hotel Casa HX - Adults Only features an outdoor pool, a rooftop terrace, and free WiFi in public areas. Airport transportation is made easy with an airport shuttle (available on request) for USD 250 per vehicle one-way. The front desk has multilingual staff that can help with tours or tickets, securing valuables, and luggage storage. Other amenities at this adults-only hotel include a terrace, a garden, and wedding services.
Guests can expect to find free WiFi. Beds are dressed in Egyptian cotton sheets and pillow menus, and bathrooms offer free toiletries and bathrobes. Minibars, ceiling fans, and safes are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Roof Top HX

Things to do

  • Bicycle rentals
  • Outdoor pool
  • TV in common areas

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • In-room massages
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Tile flooring in public areas

More

  • 2 buildings
  • 4 floors
  • Built in 2019
  • Mediterranean architecture
  • Renovated entire property - November 2022
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Individual decor
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 250 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa HX Hotel Isla Holbox
Casa HX Hotel
Casa HX Isla Holbox
Casa HX
Hotel Casa HX
Casa Hx Isla Holbox
Hotel Casa HX Adults Only
Casa HX Optional All Inclusive
Hotel Casa HX - Adults Only Hotel

Frequently asked questions

Is a free cancellation option available at Hotel Casa HX - Adults Only?

Hotel Casa HX - Adults Only offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Casa HX - Adults Only?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotel Casa HX - Adults Only on Jun 16, 2024 start from $77.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Casa HX - Adults Only?

Based on positive ratings, guests enjoy the hotel's location in Isla Holbox, and it's within a 10-minute walk of Bioluminescence Beach, Punta Coco Beach, and Punta Coco. You'll also find Holbox Beach and Passion Island less than a mile away.

Will I be able to park at Hotel Casa HX - Adults Only?

No, there isn't parking at this hotel.

Is a spa located at Hotel Casa HX - Adults Only?

Spa services at the hotel include deep-tissue massages and facials.

Does Hotel Casa HX - Adults Only include a casino?

No, Hotel Casa HX - Adults Only doesn't have a casino.

Is there an indoor pool at Hotel Casa HX - Adults Only?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Hotel Casa HX - Adults Only?

This adults-only hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a poolside bar.

Are there hot tubs at Hotel Casa HX - Adults Only?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Hotel Casa HX - Adults Only have a restaurant with a breakfast menu?

Yes, Hotel Casa HX - Adults Only serves breakfast for a surcharge at Roof Top HX.

Does Hotel Casa HX - Adults Only allow pets to stay for free?

No, pets aren't allowed at Hotel Casa HX - Adults Only.

Does Hotel Casa HX - Adults Only have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Hotel Casa HX - Adults Only?

Yes, some guestrooms at this hotel offer either a furnished balcony or a deck where guests can enjoy ocean or garden views.

Does Hotel Casa HX - Adults Only offer wedding services?

There are wedding services available at Hotel Casa HX - Adults Only if that's in your vacation plans.

Hotel Casa HX - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 134 out of 168 reviews" "
Rating 8 - Good. 22 out of 168 reviews" "
Rating 6 - Okay. 5 out of 168 reviews" "
Rating 4 - Poor. 3 out of 168 reviews" "
Rating 2 - Terrible. 4 out of 168 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

ian

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Horrible experience. I booked this hotel specifically as they advertised a jacuzzi room. When we arrived the jaccuzi would not heat and only had cold water, and it leaked all over. When we told the front desk of the issue they sent the handyman to resolve the issue. Hey told me the prior guests had an issue as well. The part was ordered to fix it, but it was not expected for at least 50 days. I would not have stayed here knowing that. I was forced to pack up everything and move to another hotel across the island that had this feature as I wanted to use the jacuzzi on my trip. My issue is that the hotel knows there is a problem and still advertises this room. The hotel is not ideally located - its a bit off the beach and somewhat secluded. Originally the staff was great until they learned I was leaving. Then attitudes changed. My review would have been slightly different if they staff was a bit more friendly when they caused an inconvenience and were not helpful or even kind about correcting their false advertising and mistake. I would recommend a different hotel
Stayed 7 nights in Feb 2024

2/10 Terrible

Esmeralda

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
We booked here because of all the wonderful reviews. This was suppose to be our honeymoon vacation. It was a literal nightmare.. when we got here, no taxi wanted to take us to our hotel because of the location and how flooded it was. Which I understand but our hotel never informed us of this situation and as a business point of view that’s was wrong. Also once we finally arrived there was no electricity or water. We decided to stick it out due to us not being able to do anything about it. When we woke up the next day we went and asked for a taxi to come. They stated no taxi would come due to flooding. We decided it wasn’t much of a walk so we walked all the way from our hotel to the center and back for 3 days. I have literal blisters all over my feet from how terrible it was but it was the only way to go and get snacks or drinks. And no matter where you go it’s flooded. The hot water went out while my husband had shampoo on his head and didn’t come back until 20-30 minutes later. Also I asked for our money back for the last two days since there was literally no way we could stay one more day in this and they replied with Hello Esmeralda, unfortunately your stay coincided with one of the worst storms we have had in Holbox for more than 6 years, it was national news, we are very sorry for this situation, and we hope to be able to welcome you.. Just know if there’s any chance of rain at all taxis will absolutely not come this way and more than likely everything will be flooded.
Stayed 5 nights in Feb 2024

2/10 Terrible

Ahsan

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Few things—this hotel is located in the middle of nowhere and everything is inaccessible without taking a taxi, which ends up pretty expensive. Second, we paid quiet a bit of a premium for the room with the hot tub but here's the kicker.... their rooms don't get hot water for more than a few minutes. That means that you can't fill up the hot tub with hot water... The lack of hot water was called into attention of the staff multiple times but they refused to do anything about it. In fact, they just told me "nobody else has complained about hot water". The receptionist was also useless ; we asked for recommendations about several things and she didn't seem to know anything.This hotel is a waste of money and you should avoid it at all costs.
Stayed 3 nights in Dec 2023

10/10 Excellent

Katelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property tucked away from the center of town. We enjoyed our stay!
Stayed 2 nights in Dec 2023

8/10 Good

Tracey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice property and very friendly staff. The food was ok but a little overpriced. Poor infrastructure makes the location hard to get to and when it rains, you’re sort of stuck unless you want to trudge thru dozens of muddy foot deep mud puddles. Taxis charge a premium to service you out there which makes complete sense but makes excursions a bit pricey.
Stayed 5 nights in Dec 2023

4/10 Poor

Shannon

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The best thing about our stay was the breakfast: fresh fruit and juice plus the BEST chiliquiles. Not much else was as expected. We had no hot water the last 2 days of our stay. We found a scorpion in our room and they wouldn't help us remove it. Our plunge pool was only turned on the first day of our stay so we couldn't use it. Everytime we returned to the room I had to clean up lizard mess. But the problem is that there was a pile of lizard mess accumulating behind the toilet which shows a complete lack of thorough cleaning. They ran out of clean pool towels and wouldn't even give us a bath towel to use by the pool. Would NEVER stay here again.
Stayed 3 nights in Oct 2023

10/10 Excellent

Andrei

Stayed 1 night in Aug 2023

10/10 Excellent

Mariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very nice and relax, breakfast had a different option every morning, and delicious. Unfortunately, because the general conditions of the island, the access for the beach is difficult when you are walking due to all the water holes around
Stayed 4 nights in Jun 2023

10/10 Excellent

Colinda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED our stay at HX! Restaurants on site, amazing beaches within walking distance, and a great place to see the bioluminescence! The room was quiet and beautiful and the AC was a lifesaver! Staff was super friendly and accommodating. We had no complaints. Highly recommend!
Stayed 1 night in Jul 2023

10/10 Excellent

Breici

Liked: Cleanliness, staff & service, property conditions & facilities
We had our baby moon here and it was perfect because it was quiet which is what we were looking for. The property was pretty and the vibe was perfect but the number one thing that made this hotel stand out was the staff. Every staff member I encountered was friendly and helpful. If I had to complain about one thing it would be that our AC was would drip from the condensation which wouldn’t matter except it was directly over the headboard so we’d feel a little droplet here and there nothing that stopped us from being able to sleep. It was great being so close to Punta Coco beach.
Stayed 6 nights in Jul 2023