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Hotelcoz All Inclusive

3.5 star property
Ocean-view resort with a swim-up bar, near Playa San Juan

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Photo gallery for Hotelcoz All Inclusive

Indoor pool, 4 outdoor pools
Exterior detail
Presidential Suite | In-room safe, individually decorated, individually furnished, desk
2 restaurants, breakfast, lunch, dinner served; international cuisine
In-room safe, individually decorated, individually furnished, desk
Reviews
7.2

Good

Popular amenities

  • Pool
  • All inclusiveAll inclusiveAll inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • SpaSpaSpa
  • Hot TubHot TubHot Tub

Explore the area

Map
Playa Santa Pilar Km 4.5, Top Floor, Cozumel, QROO, 77600
  • Popular LocationPlaya San Juan16 min walk
  • Popular LocationCozumel Maritime Terminal6 min drive
  • Popular LocationPunta Langosta Pier7 min drive
  • AirportCozumel, Quintana Roo (CZM-Cozumel Intl.)10 min drive

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Room options

View all photos for Premium Sky Top

Premium Sky Top | View from room

Premium Sky Top

  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sky Ocean View

In-room safe, individually decorated, individually furnished, desk

Sky Ocean View

  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Balcony Ocean View Guarantee

In-room safe, individually decorated, individually furnished, desk

Balcony Ocean View Guarantee

  • 516.67 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Garden View

In-room safe, individually decorated, individually furnished, desk

Garden View

  • 516.67 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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Aerial view
El Cozumeleño Beach Resort - All Inclusive
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The price is $122
per night
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El Cozumeleño Beach Resort - All Inclusive

About the neighborhood

Cozumel

Located in Zona Hotelera Norte within a mile (2 km) of Playa San Juan, Hotelcoz All Inclusive is within a few miles (5 km) of other popular sights such as Maya Heritage Monument. This 251-room, 3.5-star resort has 4 outdoor pools along with a full-service spa and 2 restaurants.
View more Resorts in CozumelOpens in a new window

What's nearby

  • Playa San Juan - 16 min walk
  • Cozumel Maritime Terminal - 6 min drive
  • Punta Langosta Pier - 7 min drive
  • Stingray Beach - 9 min drive
  • Isla de Pasion - 10 min drive

Getting around

  • The nearest major airport is Cozumel Intl. Airport (CZM): 11-min drive, 4.1 mi/6.6 km.

Restaurants

  • ‪Islands Beach Club - ‬12 min walk
  • ‪Guidos Restaurante - ‬6 min drive
  • ‪Marimex - ‬9 min drive
  • ‪Tequila Beach Club Cozumel - ‬2 min drive
  • ‪La Monina Restaurante & Beach Club - ‬5 min drive

About this property

Hotelcoz All Inclusive

Ocean-view resort with a swim-up bar, near Playa San Juan
Guests of Hotelcoz All Inclusive have access to a full-service spa, 4 outdoor pools, and an indoor pool. You can take advantage of free parking, along with a shuttle from the hotel to the airport (available on request) for USD 40 per person. The 24-hour front desk has multilingual staff ready to assist with tours or tickets, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive resort include a children's pool, a gym, and free WiFi in public areas.
Flat-screen TVs come with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Furnished balconies or patios, free local calls, and safes are other standard amenities.
An outdoor tennis court and complimentary bicycles are featured at the resort. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a spa tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and facials. The spa is open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport drop-off shuttle (surcharge) from 8:00 AM to 4:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 restaurants
  • 4 bars/lounges
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • El Cocal
  • La Veranda
  • Lobby Bar
  • Snack Bar
  • Swim up Bar

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Books
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Indoor pool
  • Kayaking
  • Library
  • Mini golf
  • Outdoor tennis court
  • Parasailing
  • Playground
  • Scuba diving
  • Snorkeling
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Grocery/convenience store
  • Indoor pool
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Newspapers in lobby
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • 5,381 square feet of conference space
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1979
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

Outdoor space

  • Furnished balcony/patio

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 60
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 3 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Resort fee: USD 15 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: USD 40 per person
  • Airport shuttle fee per child: USD 30 (up to 10 years old)
  • Early check-in fee: USD 60 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 21 years old.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Reservations need to be made in advance for massage services. Contact the resort at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HotelCoz Top Hotel Cozumel
HotelCoz Top Hotel
HotelCoz Top Cozumel
HotelCoz Top Resort Cozumel
HotelCoz Top Resort
Hotelcoz All Inclusive Resort
Hotelcoz All Inclusive Cozumel
Hotelcoz All Inclusive Resort Cozumel

Frequently asked questions

Will I find all-inclusive rate plans at Hotelcoz All Inclusive?

Hotelcoz All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Hotelcoz All Inclusive?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotelcoz All Inclusive on Jun 9, 2024 start from $138.68, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Hotelcoz All Inclusive?

Hotelcoz All Inclusive offers free cancellation on select room rates. To learn more, look at the cancellation policy on our site.

What's there to see near Hotelcoz All Inclusive?

This resort is situated in Zona Hotelera Norte within a short 16-minute walk of Playa San Juan. You'll also find Cozumel Maritime Terminal and Isla de Pasion within a short drive.

Is parking available on site at Hotelcoz All Inclusive?

Yes, self parking is offered for free at the resort. Accessible parking is also available for guests.

Is there a spa at Hotelcoz All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, mani/pedis, body treatments, and facials.

Does Hotelcoz All Inclusive include a casino?

No, Hotelcoz All Inclusive doesn't have a casino.

Will I find an indoor pool at Hotelcoz All Inclusive?

Yes, this resort has an indoor pool as well as 4 outdoor pools and a spa tub. Guests have pool access between 6:00 AM and 11:00 PM.

Is Hotelcoz All Inclusive good for couples?

This beachfront resort offers plenty of amenities for couples including a beach bar, 4 outdoor pools, and a beachfront restaurant.

Does Hotelcoz All Inclusive have a hot tub?

Yes, guests can enjoy a spa tub at this resort.

Does Hotelcoz All Inclusive have a restaurant that serves breakfast?

Yes, Hotelcoz All Inclusive has 2 restaurants, and serves free buffet breakfast each morning.

Does Hotelcoz All Inclusive allow pets to stay for free?

No, pets aren't allowed at Hotelcoz All Inclusive.

Does Hotelcoz All Inclusive have connecting rooms?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

What is the closest airport to Hotelcoz All Inclusive?

The closest major airport to Hotelcoz All Inclusive is Cozumel Intl. Airport (CZM), which is 4.1 mi away (11 minutes by car).

Can I book a room with a balcony at Hotelcoz All Inclusive?

Yes, every guestroom at Hotelcoz All Inclusive comes with a furnished balcony with some featuring ocean or garden views.

Does Hotelcoz All Inclusive offer wedding services?

Take advantage of the wedding venue at Hotelcoz All Inclusive if you plan to say "I do" during your trip.

Hotelcoz All Inclusive Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 50 out of 178 reviews" "
Rating 8 - Good. 56 out of 178 reviews" "
Rating 6 - Okay. 32 out of 178 reviews" "
Rating 4 - Poor. 14 out of 178 reviews" "
Rating 2 - Terrible. 26 out of 178 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ethan A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a wonderful time at the hotelcoz! Good food and rooms for the price! The beach area is great for swimming and wading, and there is direct access to fine snorkeling in clear water with many fishes. Various Activities are available throughout the day. My only suggestion for improvement is for the beach lounges. People claim them for the week, so many of us never had a chance for one on the beach. Sugestion: put a sign telling guests that beach chairs need to be emptied by 11pm, and all personal belongings left after that will be removed and can be claimed at lost and found. That would give everyone a chance to sit on the beach. We had a great week at a great location!
Stayed 4 nights in Mar 2024

4/10 Poor

JESSICA

Liked: Staff & service
Stayed 8 nights in Feb 2024

6/10 Okay

Lori S, Brewster

Liked: Cleanliness, staff & service
Stayed 7 nights in Feb 2024

2/10 Terrible

Selmedina

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Very dirty! I couldn’t sleep on the bed without putting all the clothes I brought down first. Smells like mold, no a/c. Food 2/10 no options very dirty.
Stayed 3 nights in Feb 2024

4/10 Poor

Deidra, Marietta

Traveled with family
Disliked: Amenities, property conditions & facilities
Room was not ready upon check-in. Everything was manual which extended check-in and check-out time. Food options were very limited for an all-inclusive resort. The resort ran out of many items for food items and drinks such as mint leaves, sprite, and ingredients for sauce at the reservation only restaurant. Reservations for 1 of the only 2 restaurants on site was supposed to start at 8 AM per signs and communication relayed by front desk but reservations started at 7:45 AM and were gone by 8 AM. There was a line every morning for this restaurant. There was confusion on how to get to the hotel because there are 2 postings with 2 different addresses and different names. This confused the taxi. The rooms are outdated and caused multiple problems throughout the stay. You cannot control the temperature in your room, maintenance has to come and change it with a password. I could go on, but this should be enough for you to get the point.
Stayed 3 nights in Feb 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Feb 2024

6/10 Okay

Kelly

Traveled with partner
Liked: Staff & service, amenities
PROS The snorkeling was amazing! The staff was very friendly and accommodating. The food was good. Green enchiladas in the morning were amazing. Chicken parm at night was good. Buffet had different options each day. The grounds were clean. Our snorkel tour we booked through the hotel with Carla’s company was incredible!! Store on site. Dive shop on site. Restaurants were close. Free parking. CONS We didn’t get a king room like we requested at first. Our first room had two fulls and the AC didn’t work. They were able to switch us rooms later that night to another full room with working AC which was better but still out dated. After two nights they switched us to a King room that was very nice and more updated. But we had to pay $100. There were booze cruises that were loud outside the room until all hours of the night. The default liquor was not name brand liquor more like a liqueur; we figured out we had to ask for name brand that was hidden in a cabinet behind the bar. We were never able to get a reservation for the restaurant because they were booked first thing in the morning. People left their stuff on the lounge chairs all night so we were never able to use one.
Stayed 5 nights in Feb 2024

8/10 Good

Mariya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is dated. Food is average. Would i stay again?- YES!, it was affordable. Beach was decent. The saved money we could use for the other things.
Stayed 3 nights in Feb 2024

4/10 Poor

Tara

Traveled with group, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Would have left an in depth review, but my character count exceeded what was allowed. Full, longer review is on google maps. Hotel was dated and our room was gross. Bathroom was musty and air took 3 days to get our room cooler than outside. The beds were about 30-40 years old and hard as rocks. Housekeeping constantly shorted us towels for our family of 4. Food was okay, but not great. Servers were excellent. Front desk staff, wasn't very concerned about any issues. Drinks were alright. No after dinner activities, so place was pretty dead after 8pm. We tried and never were able to get a reservation at the restaurant. Loungers were rarely available as they're reserved by either staff or people before 8am. Overall, we've stayed at much nicer all inclusives for the same price on Cozumel. We would not return to this one.

8/10 Good

Bruno

Stayed 7 nights in Dec 2023