Skip to main content
Beginning of main content

Recent guest reviews

The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold

Uncomfortable bed and pillows. Good breakfast. Old and ship furniture. Good Pool. No terrace service.

This place gets better every time i stay there.

Great location, and you can't beat the price. The breakfast every morning is fantastic!

The staff are friendly, the breakfast is excellent and the rooftop pool is a bonus… scooter rental places are close and the taquerias are lovely….

Been staying here for about 10 years. Wouldnt consider anyplace else. If you want a super clean place with a great breakfast and a nice pool area this is the place.

Excellent customer service. Very clean. Always disinfecting the property. Follow Covid protocols. Nice full breakfast. I would definitely stay again. Very close to everything because it’s centrally located. Close to food, ferry and bars.

nice staff

Nice simple property, but extremely noise. Thin doors and lots of hallway noise day and late night. Construction work on rooms. Hammering all day.

We have stayed at this hotel approximately 7-8 times, it’s the only place we would consider in cozumel, location is great, hotel is always kept spotless & we love the pool on the roof

Location was great. Near main plaza for shopping and entertainment. Across the street from the ferry and one block from the rental cars. Breakfast was good and bed was comfortable. If lucky you can get a beautiful ocean view.

I liked the location but not the noise from Wet Wendy's. Nothing you can do about that, though. LOVED the included breakfast. Good internet and we got Netflix in English which was really nice. The housekeepers keep it really clean and the roof top pool area is just lovely. We enjoyed it.

It was very clean and efficient. Spacious room and a great view of the ocean. The staff was friendly and helpful. Overall a Great place to stay in Cozumel!

Calle 2 Norte #3 Cozumel QROO

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Located in Colonia Centro, Hotel Plaza Cozumel is next to Malecon San Miguel and Cozumel Maritime Terminal. This 3-star hotel has 50 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking. Centrally located in Cozumel, the hotel is connected to a shopping center, and a short walk from Punta Morena and Cozumel Museum.


Dining

Start your day off right with a free full breakfast, served each morning from 7:00 AM to 10:00 AM.


Rooms

Guests can expect free WiFi and 32-inch TVs with cable channels.


Property features

At Hotel Plaza Cozumel, guests enjoy features like an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free WiFi in public areas, express check-in, and express check-out.

Room options

Standard Room, 1 Bedroom, Non Smoking

2 Double Beds | Sleeps 4

Guest reviews for Hotel Plaza Cozumel

Everyone (34) Couples (9) Students (1) Family (9) Friends (1) Other (1)
4
Everyone

By on Mar 1, 2024

Review comment responded on Mar 5, 2024

Dear MaryThank you for your visit and preference.

4
Family

The elevator is old small and slow, its more a two star hotel , good to spend one night , close to the center and the ferry , the breakfast is amazing, the rooms are ok no blackouts with a lot of light from the street and music from the bar behind the hotel, pillows and beds extra hard , air conditioning super cold

By on Dec 12, 2023

Review comment responded on Dec 13, 2023

Dear Alejandro, thank you very much for sharing your stay

3
Partner Couples

Uncomfortable bed and pillows. Good breakfast. Old and ship furniture. Good Pool. No terrace service.

By on Aug 8, 2023

Review comment responded on Sep 8, 2023

Thank you for your rating it was a pleasure to be able to serve you.

5
Everyone

This place gets better every time i stay there.

By on Jun 20, 2023

5
Partner Couples

Great location, and you can't beat the price. The breakfast every morning is fantastic!

By on Mar 9, 2023

5
Everyone

By on Jan 31, 2023

5
Partner Couples

The staff are friendly, the breakfast is excellent and the rooftop pool is a bonus… scooter rental places are close and the taquerias are lovely….

By on Aug 18, 2022

Review comment responded on Aug 23, 2022

Dear Gregory, thank you very much for your valuable reviews. We look forward to seeing you on your next visit to the island in this your home.

5
Everyone

Been staying here for about 10 years. Wouldnt consider anyplace else. If you want a super clean place with a great breakfast and a nice pool area this is the place.

By on Jun 28, 2022

Review comment responded on Aug 23, 2022

Dear Gregory, thank you very much for your valuable reviews. We look forward to seeing you on your next visit to the island in this your home. Special thanks for all these years of preference

3
Everyone

By on Nov 27, 2021

5
Friends

Excellent customer service. Very clean. Always disinfecting the property. Follow Covid protocols. Nice full breakfast. I would definitely stay again. Very close to everything because it’s centrally located. Close to food, ferry and bars.

By on Aug 15, 2021

Review comment responded on Aug 21, 2021

Dear guest, thank you very much for your comments. We look forward to seeing you on your next visit to Cozumel here at your home.

url importing http://www.orbitz.com/Cozumel-Hotels-Hotel-Plaza-Cozumel.h3908405-p2.Hotel-Reviews
There was an error importing /Cozumel-Hotels-Hotel-Plaza-Cozumel.h3908405-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://www.orbitz.com/Cozumel-Hotels-Hotel-Plaza-Cozumel.h3908405-p2.Hotel-Reviews

Frequently asked questions