JW Marriott Cancun Resort & Spa in Cancun | Best Rates & Deals on Orbitz

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Luxury resort on the beach, with 3 outdoor pools

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Where to?

Dates

April 2025

May 2025

Premium bedding, minibar, in-room safe, desk

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Explore the area

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera, Cancun, QROO, 77500

Aquaworld
‪9 min walk‬
Iberostar Cancun Golf Course
‪3 min drive‬
La Isla Shopping Mall
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪18 min drive‬

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Room options

Presidential Suite, 1 Double Bed, Non Smoking

2947 sq ft
Ocean view
Sleeps 4
1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Club Suite, 1 Bedroom, Non Smoking, Balcony

957 sq ft
Ocean view
Sleeps 4
1 Double Bed

Club Suite, 1 Bedroom, Non Smoking

1344 sq ft
Partial ocean view
Sleeps 4
1 Double Bed

Premium Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

467 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Non Smoking, Balcony

957 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Balcony

785 sq ft
Ocean view
Sleeps 4
1 King Bed and 1 Double Sofa Bed

Premium Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

467 sq ft
Ocean view
Sleeps 4
2 Double Beds

Deluxe Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

459 sq ft
Ocean view
Sleeps 4
2 Double Beds

Grand Suite, 1 Bedroom, Non Smoking, Oceanfront

1345 sq ft
Ocean view
Sleeps 4
1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking, Balcony (Balcony)

467 sq ft
Ocean view
Sleeps 4
1 Double Bed

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Aquaworld, JW Marriott Cancun Resort & Spa is within 2 miles (3 km) of other popular sights such as La Isla Shopping Mall. This 447-room, 5-star resort has 3 outdoor pools along with a full-service spa and 4 restaurants.

View more Resorts in Cancun

What's nearby

Aquaworld - 9 min walk - 0.5 miles
Iberostar Cancun Golf Course - 3 min drive - 1.6 miles
La Isla Shopping Mall - 4 min drive - 1.7 miles
Cancun Interactive Aquarium - 4 min drive - 1.7 miles
Delfines Beach - 6 min drive - 3.2 miles

Getting around

Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

‪Restaurant nebbiolo en cancun - ‬6 min walk
‪Fred's House - ‬8 min walk
‪Chambao - ‬7 min walk
‪JW Marriott Lobby Bar - ‬1 min walk
‪Club 91 Lounge - ‬1 min walk

About this property

JW Marriott Cancun Resort & Spa

Luxury resort on the beach, with 3 outdoor pools

Guests of JW Marriott Cancun Resort & Spa have access to a full-service spa, 3 outdoor pools, and an indoor pool. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for USD 22.00 per person one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this beach resort include a children's pool, a 24-hour gym, and a sauna.

Guests can expect to find LED TVs with cable channels and pay movies. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also standard. Housekeeping is available on request.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a hot tub, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Similar properties

On the beach, white sand, beach cabanas, sun loungers

Pool
Hot Tub
All inclusive
Spa

includes taxes & fees

$296 per night

May 18 - May 19

Property amenities

Internet

Available in all rooms: Internet access

Parking and transportation

24-hour roundtrip airport shuttle (surcharge)
Free self parking on site
Free valet parking on site

Food and drink

Daily buffet breakfast available 8:00 AM to 11:30 AM for a fee: USD 40 per person
3 bars/lounges
4 restaurants
A coffee shop/cafe
A poolside bar
A swim-up bar
Couples/private dining

Restaurants on site

Bravio

Things to do

24-hour gym
3 outdoor pools
Children's pool
Fitness classes
Full-service spa
Hot tub
Indoor pool
Outdoor tennis court
Pilates classes
Playground
Sauna
Shopping mall
Steam room
Yoga classes

Family friendly

3 outdoor pools
Children's pool
Free rollaway/extra bed
In-room crib
Indoor pool
Laundry facilities
Playground

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Conference space
Meeting rooms

Outdoors

Garden
On the beach
Terrace
Vegetable garden

Full-service spa

Aromatherapy
Ayurvedic treatments
Body scrubs
Body wraps
Couples treatment rooms
Facials
Hot tub
In-room massages
Manicures/pedicures
Steam room
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (39 inch wide door)
Grab bar near toilet (31 inches high)
Hand-held showerhead
Height-adjustable showerhead
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Stair-free path to entrance
Transfer shower
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk (36 inches high)
Wheelchair-accessible restaurant
Wheelchair-accessible spa

14 floors
Ballroom
Banquet hall
Biodegradable coffee stirrers available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
Rooftop garden
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Free crib
Free rollaway/extra bed
Pillow menu
Premium bedding

Bathroom

Bathrobes
Free toiletries
Hair dryer
Slippers
Towels provided

Entertainment

LED TV with premium cable channels
Pay movies

Food and drink

24-hour room service
Champagne service
Coffee/tea maker
Minibar

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Energy-saving switches in guestrooms
Free daily newspapers
Iron/ironing board
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

Service fee: 5 percent
Resort fee: USD 42.35 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness/yoga classes
Internet access
Sporting facilities or equipment

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Fee for buffet breakfast: approximately USD 40 per person
Airport shuttle fee: USD 22.00 per person (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in: 3 PM—-midnight
Check-out: noon

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cancun JW

Cancun Marriott JW

Cancun Marriott Resort

JW Cancun

JW Cancun Marriott

JW Marriott Cancun

JW Marriott Cancun Resort

JW Marriott Resort Cancun

Marriott Cancun

Marriott Resort Cancun

Jw Marriott Cancun Hotel Cancun

Cancun Marriott

Jw Marriott Cancun Resort

JW Marriott Cancun Resort Spa

Frequently asked questions

Is free cancellation available at JW Marriott Cancun Resort & Spa?

JW Marriott Cancun Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at JW Marriott Cancun Resort & Spa?

As of Apr 18, 2025, prices found for a 1-night stay for 2 adults at JW Marriott Cancun Resort & Spa on May 17, 2025 start from $254.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near JW Marriott Cancun Resort & Spa?

This resort is situated in Zona Hotelera within a 10-minute walk of Aquaworld and Ballenas Beach. You'll also find La Isla Shopping Mall and Delfines Beach within a short drive.

Is parking available on site at JW Marriott Cancun Resort & Spa?

Yes, valet parking and self parking are offered for free at the resort.

Is there a spa at JW Marriott Cancun Resort & Spa?

There is a full-service spa available for guests to enjoy and services include body wraps, Ayurvedic treatments, mani/pedis, and massages.

Does JW Marriott Cancun Resort & Spa have a casino at the property?

No, JW Marriott Cancun Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Cancun Resort & Spa?

Yes, this resort has an indoor pool as well as 3 outdoor pools and a hot tub.

What do couples enjoy most about JW Marriott Cancun Resort & Spa?

At this beachfront resort, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring ocean views.

Are there hot tubs at JW Marriott Cancun Resort & Spa?

Yes, guests can enjoy a spa tub at this resort.

Does JW Marriott Cancun Resort & Spa feature a restaurant that includes a breakfast menu?

Yes, JW Marriott Cancun Resort & Spa has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Cancun Resort & Spa allow pets to stay for free?

No, pets aren't allowed at JW Marriott Cancun Resort & Spa though service animals are welcome.

Does JW Marriott Cancun Resort & Spa have connecting rooms?

Yes, this resort has connecting guestrooms you can book for your group event or vacation.

How far is the airport from JW Marriott Cancun Resort & Spa?

The closest major airport to JW Marriott Cancun Resort & Spa is Cancun Intl. Airport (CUN), which is 11.1 mi away (18 minutes by car).

Are there rooms with balconies at JW Marriott Cancun Resort & Spa?

Yes, every guestroom at JW Marriott Cancun Resort & Spa comes with a balcony with some featuring ocean or pool views.

Does JW Marriott Cancun Resort & Spa have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at JW Marriott Cancun Resort & Spa.

JW Marriott Cancun Resort & Spa Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

10/10 Excellent

Naftali

Jan 18, 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

John, Fort Worth

Traveled with family

Jan 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent hotel

Stayed 4 nights in Jan 2025

10/10 Excellent

Anjea

Jan 16, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

it was very nice and clean

Stayed 4 nights in Jan 2025

10/10 Excellent

Hoejae

Traveled with family

Jan 14, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean good and very comfy

Stayed 3 nights in Jan 2025

4/10 Poor

Fleur

Jan 11, 2025

Stayed 1 night in Jan 2025

10/10 Excellent

PIA

Jan 10, 2025

Stayed 3 nights in Jan 2025

10/10 Excellent

Beatriz I, Raleigh

Jan 9, 2025

Stayed 7 nights in Dec 2024

10/10 Excellent

Hiroko

Jan 9, 2025

Stayed 3 nights in Dec 2024

10/10 Excellent

Patricia Elena Quintero

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful space. The service was excellent, and the staff was so lovely and helpful. The food is also outstanding. We had a very nice time and will go back. We had some very windy days and couldn't get to the beach. I wish they had some indoor activities for teenagers. But overall, it is very good place. Highly recommend it.

Stayed 6 nights in Dec 2024

10/10 Excellent

antonio jutglar

Traveled with family

Jan 8, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Beautiful room, great staff!

Stayed 7 nights in Dec 2024

10/10 Excellent

Vladimir

Jan 7, 2025

Stayed 1 night in Dec 2024

10/10 Excellent

Ivan

Traveled with partner

Jan 7, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We spent 4 nights at the Hotel, people there were beyond kindness.

Stayed 4 nights in Jan 2025

10/10 Excellent

Vivek

Traveled with family

Jan 5, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is a beautiful and well managed property and provides an amazing view of the Caribbean Sea. We had a great overall experience and everything from check in to check out was smooth. The check in staff gave us room with a surreal view of the turquoise waters on my request as we celebrated our daughter's birthday there. The staff is very friendly and always eager to help. The areas are neat and clean, and the staff works very hard to maintain the property. The restaurants are affordable, and we did not have to shell out exorbitant amount of money to eat during our stay. Bus stop is right outside the property and convenient to take the ferry. Pizzeria 750 is a lifesaver, and we had the most amazing pizza there at a very reasonable price of $25 for its jumbo size. Had good food at beachside restaurant also. The location is safe though we did not venture out. I am happy that we did not opt for all-inclusive resort as we had a better experience with this upscale property. I would highly recommend this property for stay to anyone planning stay in Cancun Hotel Zone. A few things could have been better like providing a tea/Coffee machine in the common area. It was inconvenient to go back to the room from beach to have tea/coffee. This complementary service may be very useful to the guests. Also drinking water bottles should be provided without calling room service. We did not like drinking water from bathroom taps and had to ask room service serval times a day.

Stayed 5 nights in Dec 2024

10/10 Excellent

Samuel Michael

Traveled with family

Jan 4, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful property, extremely accommodating staff... love it here!

Stayed 4 nights in Dec 2024

10/10 Excellent

roger, LIBERTYVILLE

Jan 3, 2025

Stayed 5 nights in Dec 2024

10/10 Excellent

Pushpak

Traveled with family and small children

Dec 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Its a great property for vacationing at Cancun. Easy access to beaches and great dining options

Stayed 4 nights in Dec 2024

8/10 Good

June Ruta

Traveled with family

Dec 27, 2024

Liked: Cleanliness, staff & service

Sweet getaway spot.

Stayed 4 nights in Dec 2024

10/10 Excellent

Spencer G.

Dec 26, 2024

Stayed 5 nights in Dec 2024

10/10 Excellent

Suhas, Redmond

Traveled with family

Dec 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent sea facing rooms.

Stayed 7 nights in Dec 2024

10/10 Excellent

Robert

Traveled with family

Dec 24, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Loved the pools and easy access to the rooms from the pools. Thai restaurant service needs to be stepped up. Loved the rest of the hotel and the live music. Some of the staff were very good. Loved the beach access.

Stayed 5 nights in Dec 2024

10/10 Excellent

KAREN

Dec 22, 2024

Liked: Cleanliness, property conditions & facilities

Stayed 3 nights in Dec 2024

10/10 Excellent

Vidyasagar

Traveled with family

Dec 20, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is amazing place and property, stayed for 4 days with family. Amazing close to beach and other facilities. Also going to the near by tours are worth it.

Stayed 3 nights in Dec 2024