Kimpton Tres Rios All-Inclusive Resort in Playa del Carmen

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Luxury aparthotel on the beach, with 2 outdoor swimming pools

Choose dates to view prices

Dates

December 2024

January 2025

2 outdoor pools, pool umbrellas, sun loungers

Free minibar, in-room safe, blackout drapes, iron/ironing board

6 restaurants, breakfast, lunch, dinner served; international cuisine

Overview
Amenities
Policies
Location
Host

Good

Popular amenities

Bar

Breakfast included

All inclusive

Pool

Hot Tub

Room service

Explore the area

Carretera Cancún-Tulum, Km. 54, Tres Ríos, Riviera Maya, Playa del Carmen, QROO, 77760

Tres Rios Ecopark
1 min walk
Gran Coyote Golf
11 min drive
Maroma Beach
12 min drive
Cancun, Quintana Roo (CUN-Cancun Intl.)
42 min drive

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Room options

Junior Suite - Balcony

Sleeps 0

Junior Suite 1

Sleeps 0

Junior Suite 4

Sleeps 0

Junior Suite 3

Sleeps 0

Junior Suite 2

Sleeps 0

Junior Suite

Sleeps 0

On private beach

Pool

Breakfast included

All inclusive

per night

$539 total

includes taxes & fees

Dec 6 - Dec 7

About the neighborhood

Playa del Carmen

Located in Riviera Maya, this aparthotel is within a 15-minute drive of popular attractions such as Gran Coyote Golf and Maroma Beach. This 257-room, 4.5-star aparthotel has 2 outdoor pools along with a private beach and a full-service spa.

View more Aparthotels in Playa del Carmen

What's nearby

Tres Rios Ecopark - 1 min walk - 0.1 miles
El Camaleón Mayakoba Golf Course - 10 min drive - 4.7 miles
Gran Coyote Golf - 11 min drive - 6.4 miles
Maroma Beach - 12 min drive - 4.6 miles
Playa del Carmen Main Beach - 17 min drive - 9.6 miles

Getting around

Cancun Intl. Airport (CUN) - 42 min drive

Restaurants

‪Black & White - ‬11 min drive
‪Beach Bar - ‬12 min drive
‪Jaal-Ha - ‬12 min drive
‪Chaya - ‬13 min drive
‪Coco Café - ‬11 min drive

About this property

Kimpton Tres Rios All-Inclusive Resort

Luxury aparthotel on the beach, with 2 outdoor swimming pools

This aparthotel features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with a free theme park shuttle. Multilingual staff at the 24-hour front desk can assist with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this all-inclusive aparthotel include a children's pool, a gym, and a sauna.

The apartment has an array of amenities, including free minibar items, a furnished balcony, and an iPod dock. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and a DVD player. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a sofa bed, a coffee maker, and a safe.

A private beach and complimentary bicycles are featured at the aparthotel. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Ya Ax Che. Services include hot stone massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Beach

On a private white sand beach
Beach cabanas (surcharge)
Beach loungers
Beach towels

Pool/Spa

2 outdoor pools
Aromatherapy
Facials
Full-service spa
Hot stone massages
Manicures/pedicures
Pool loungers
Pool umbrellas
Reflexology
Sauna
Spa tub
Steam room

Internet

Available in the apartment: Free WiFi

Parking and transportation

Free theme park shuttle
Free self parking on site
Onsite parking includes off-street options

Family friendly

Babysitting (surcharge)
Children's pool
Free children's club

Restaurants on site

Casa Las Islas
Hacienda Grill
Il Forno
Kotori
Porto Bello

Food and drink

Coffee/tea maker

Dining

Free buffet breakfast available daily 7:00 AM to 11:00 AM
2 poolside bars
3 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
Free stocked minibar
Room service (24 hours)

Bedrooms

Bedsheets provided
Double sofa bed

Bathroom

1 private bathroom
Bathrobes
Bathtub or shower
Free toiletries
Hair dryer
Shower
Towels provided

Entertainment

42-inch flat-screen TV with satellite channels
DVD player
iPod dock

Outdoor areas

Furnished balcony
Garden
Terrace

Laundry

Dry cleaning/laundry service
Laundry facilities

Work spaces

Meeting room

Climate control

Air conditioning

Pets

No pets allowed

Suitability/Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessibility
Smoke-free property

Services and conveniences

24-hour front desk
ATM
Blackout drapes
Concierge services
Free bottled water
Gift shop/newsstand
Housekeeping (daily)
Iron/ironing board
Luggage storage
Multilingual staff
Porter/bellhop
Safe
Tour and ticket assistance
Wedding services

Things to do

Beach volleyball
Beach yoga
Billiards/pool table
Children's pool
Ecotours
Free bicycle rentals
Free children's club
Gym
Hiking/biking trails
Kayaking
Mini golf
Segway rentals/tours
Snorkeling
Hiking/biking trails nearby
Scuba diving nearby

Safety features

Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
First aid kit
Security system
Window guards
Fire extinguisher

General

257 units
4 floors
5 buildings
Access via exterior corridors
Ballroom
Banquet hall
Connecting units available
Ecotours
Free bicycle rentals
Garden

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Host has indicated there is a carbon monoxide detector on the property

Host has indicated there is a smoke detector on the property

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

Registered guests are the only ones allowed in guestrooms.
Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
No rollaway or extra beds are available.

Property is also known as

Hacienda Tres Rios All Inclusive Playa del Carmen

Hacienda Tres s Nature Park I

Hacienda Tres Rios Playa del Carmen

Hacienda Tres Rios

Hacienda Tres Rios Hotel Playa Del Carmen

Hacienda Tres Rios Riviera Maya/Playa Del Carmen, Mexico

Kimpton Tres Rios Inclusive

Kimpton Tres Rios All-Inclusive Resort Aparthotel

Kimpton Tres Rios All-Inclusive Resort Playa del Carmen

Hacienda Tres Rios Resort Spa Nature Park – All Inclusive

Kimpton Hacienda Tres Ríos All Inclusive Resort Spa Nature Park

Frequently asked questions

Will I find all-inclusive options at this aparthotel?

This aparthotel is an all-inclusive resort and rates come with meals and many of the onsite activities. Activities include snorkeling, kayaking, and mini golf.

Is free cancellation available at this aparthotel?

This aparthotel provides free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What's there to see within easy reach of this aparthotel?

This aparthotel is situated in Riviera Maya, just steps from Tres Rios Ecopark. You'll also find Maroma Beach and El Camaleón Mayakoba Golf Course within a short drive.

Will I be able to park at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Is there a spa available at this aparthotel?

Ya Ax Che is the aparthotel's spa and services include hot stone massages, reflexology, and aromatherapy.

Is this aparthotel adjacent to a casino?

No, this aparthotel is not connected to a casino.

Will I find an indoor pool at this aparthotel?

No, this aparthotel doesn't have an indoor pool; however, there are 2 outdoor pools and a spa tub.

What amenities will couples enjoy at Kimpton Tres Rios All-Inclusive Resort?

There are plenty of amenities for couples at this aparthotel, including a private beach, a beach bar, and 2 outdoor pools.

Does Kimpton Tres Rios All-Inclusive Resort have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does this aparthotel provide breakfast?

Yes, this aparthotel has 6 restaurants, and serves free buffet breakfast each morning.

Will this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

How far is the airport from this aparthotel?

The closest major airport to this aparthotel is Cozumel Intl. Airport (CZM), which is 29.8 mi away (268 minutes by car). Another top airport is Cancun Intl. Airport (CUN), which is located 28.3 mi away (42-minute drive).

Are there rooms with balconies that I can book at Kimpton Tres Rios All-Inclusive Resort?

Yes, every apartment at Kimpton Tres Rios All-Inclusive Resort comes with a furnished balcony with some featuring canal or garden views.

Does this aparthotel have a wedding venue?

Take advantage of the wedding venue at this aparthotel if you plan to say "I do" during your trip.

7.8

Good

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Horacio

Aug 20, 2024

Liked: Cleanliness

Stayed 7 nights in Aug 2024

6/10 Okay

Jenny, Aurora

Traveled with family and small children, Traveled with family

Jun 20, 2024

Liked: Cleanliness, property conditions & facilities

It was nice hotel, breakfast variety was limited. Beach had a lot of seaweed.

Stayed 5 nights in Jun 2024

8/10 Good

Romilio

Traveled with family and small children

Jun 16, 2024

Liked: Cleanliness, amenities, property conditions & facilities

We booked this hotel based on the amenities it listed. We have a lot of teens and wanted a hotel with lots of activities. After staying there, here is my take on the resort. Good & Bad.1.Food was really good. Try the Estilo Baja fish tacos. 2.There were parts under construction, but did not affect us. 3.There was no acutal sports bar/pool tables as advertised. Bar was part of the Lobby & closed at midnight, but looks like one is under way this Fall. 4.They had live music every night in the Lobby, but everything quiets down at 11pm. We were able to hang out in the Lobby to wee hours & nothing was said to us. That part was fun. 6.Adult pool was always empty. 7.The family pool had live music & activities until 4pm. 8.There is no pool exit on the side of the bar & restrooms. Had to exit on the opposite side & walk all the way around to get to the restrooms. 9.Towel rack is only on one side of the pool. Suggest there should be one on each side of the pool. 10.The area around the pool is very slippery, so do not run, walk cautiously. Saw one person fall flat on his back and hit his head. 11.The bikes must be reserved to ride to the Cenotes only. Its not to ride around the property. 12.I never saw the game room open. 13.Must see the Cenotes on the other side of the bridge at the beach. There is a board for jumping, but it is deep. 14.Felt the "things to do" was not as listed. 15. Lots of mosquitos due to the stand still pond outside the rooms. Overall, it was a beautiful experience.

Stayed 7 nights in Jun 2024

8/10 Good

Deanna

Traveled with group, Traveled with family

Jun 14, 2024

Liked: Cleanliness, amenities

Everything was good except for the air conditioning. It was hot and air conditioning weren’t working in some of our rooms.

Stayed 4 nights in Jun 2024

6/10 Okay

Eloy

Jun 14, 2024

Stayed 4 nights in Jun 2024

10/10 Excellent

Amy, Fort Worth

Traveled with family

Apr 30, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The staff is amazing there. The only thing I will say is don’t take the shopping tour you will get held hostage at a jewelry store for an hour. Also men must wear sleeve shirts tanks are not allowed in any of the restaurants. These are things we weren’t told nor posted anywhere when booking.

Stayed 4 nights in Apr 2024

4/10 Poor

Jeremy

Apr 24, 2024

Stayed 1 night in Apr 2024

8/10 Good

doreen

Traveled with group

Apr 19, 2024

Liked: Property conditions & facilities

Very spacious never had to wait for dining. Staff was exceptional

Stayed 7 nights in Apr 2024

8/10 Good

rony

Traveled with family and small children

Apr 4, 2024

Liked: Cleanliness, amenities

It was good, but I think it needs more options for food, specially lunch and dinner. It is a quiet hotel , very family friendly. Overall, it was good .

Stayed 4 nights in Mar 2024

10/10 Excellent

Gabriel, san diego

Mar 31, 2024

Stayed 4 nights in Mar 2024

8/10 Good

Marie

Mar 24, 2024

The staff is great! The property is clean despite construction. It is very noisy when you want to sit by the pool and relax.

Stayed 5 nights in Feb 2024

8/10 Good

Dean

Traveled with family

Feb 25, 2024

Liked: Amenities

The staff was very accommodating the dining areas were flexible for a rather large group. The complex blended in with the surroundings very well.

Stayed 7 nights in Feb 2024

10/10 Excellent

Debbie

Traveled with family

Feb 10, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Senotes on site were amazing and activities were fun. Close to Playa Del Carmen for fun day trips. Staff was super friendly.

Stayed 8 nights in Feb 2024

8/10 Good

Doug

Traveled with partner

Jan 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The flowing river is beautiful. The resort is in renovation mode which is good because it is starting to need repairs.

Stayed 2 nights in Jan 2024

10/10 Excellent

Paul

Traveled with family and small children

Jan 15, 2024

Liked: Cleanliness, amenities, property conditions & facilities

The property has a great layout, excellent beach area and lagoon.OMG the lagoon was by far the best part of our vacation.

Stayed 6 nights in Jan 2024

2/10 Terrible

Bertolda

Traveled with partner

Nov 1, 2023

Disliked: Amenities, property conditions & facilities

I will not return to this place worse food I ever have in México!!!

Stayed 6 nights in Oct 2023

4/10 Poor

Nicole

Traveled with group, Traveled with partner

Sep 9, 2023

Disliked: Amenities, property conditions & facilities

We were punished because we booked on Expedia!! Upon arrival, we were separated from our group while a manager of some sort told us that we did not have the same privileges that the others had. She offered us the opportunity to attend a 90 minute sales pitch to learn how we could buy into better access, which we declined. The entire place feels salesy and slimy from this point forward. The entire property is under construction so every time you turn down a hallway, there might be a fresh piece of drywall or construction dust in your way. The property is hardly relaxing because there’s giant bulldozers and pile drivers slamming into the rocks at every turn - right outside the bedroom windows, next to the pools. We walked out to one of the viewing points on the beach and we were chased back by a bulldozer dumping rocks just feet from where we were trying to take photos. Don’t even bother with a massage! All I heard was banging! All the restaurants are closed or in flux so you end up eating almost every meal in one bland, cavernous room. They claimed one of the perks of membership was lobster, but every time I saw someone try to order one, they said they were out. On top of this, the mosquitoes and coatis are rampant throughout the property making it hard to enjoy. Most of the staff outside the sales team was great - Kika always had a smile on her face! Juan helped us paint our own souvenirs and always brought them back better! Would not go back!

Stayed 7 nights in Sep 2023

4/10 Poor

Christian, Murray

Sep 8, 2023

Stayed 6 nights in Sep 2023

10/10 Excellent

Anjani

Traveled with family

Aug 20, 2023

Liked: Cleanliness

Lovely hotel with wonderful facilities.

I had low expectations because of the low reviews but it was actually one of the best resorts I've stayed at! The grounds are incredible, they have multiple cenotes and a gorgeous river that is amazing to snorkel and kayak through. It's the kind of thing people would pay $70+ to do a snorkel tour through, but here it's free! The food was good, the drinks were yummy, and the property was clean and comfortable. There were a ton of activities at the pool and some entertainment at night. We were never bored.

Stayed 4 nights in Aug 2023

4/10 Poor

bret

Traveled with partner

Aug 15, 2023

Liked: Cleanliness

Disliked: Amenities

all pools closed up early, all service at pool areas closed up at 6pm. food was terrible. front desk did not follow through on reservation. booked king bed got 2 queens. was told it would get fixed & move to king next day but never did happen. very poor communication. all inclusive does not include everything listed on menu & the upcharge you for certain items. Room service food was by far the worst. Cound not eat it as it looked to be several days old & probably left over from buffet or mex rest. rooms were clean & staff encountered there were friendly.

Stayed 2 nights in Aug 2023

10/10 Excellent

Carlos Angel

Jul 27, 2023

Stayed 4 nights in Jul 2023

6/10 Okay

Veronica

Jul 27, 2023

Liked: Cleanliness, property conditions & facilities

Stayed 4 nights in Jul 2023

8/10 Good

Anna

Traveled with family

Jul 16, 2023

Liked: Cleanliness, room comfort

There was construction going on while our stay. The beach you could not swim. But the service from the employees was great. There was little entertainment at night.

Stayed 4 nights in Jul 2023