Wyndham Alltra Playa del Carmen Adults Only All Inclusive in Playa del Carmen

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Dates

January 2025

February 2025

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

3 bars/lounges, 2 poolside bars, swim-up bar, beach bar

Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Overview
Rooms
Location
Policies

Excellent

Popular amenities

All inclusive

Bar

Room service

Housekeeping

Explore the area

Constituyentes Number 1, Playa del Carmen, QROO, 77710

Mamitas Beach
‪2 min walk‬
Quinta Alegría Shopping Mall
‪3 min walk‬
Quinta Avenida
‪3 min walk‬
Playa Del Carmen, Quintana Roo (PCM)
‪7 min drive‬

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Room options

Standard Room, 2 Double Beds

263.18 sq ft
Sleeps 4
2 Double Beds

Standard Room, 1 King Bed

263.18 sq ft
Sleeps 2
1 King Bed

Junior Suite, 2 Queen Beds

425.18 sq ft
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed

425.18 sq ft
Sleeps 3
1 King Bed

Junior Suite, 1 King Bed, Ocean View

425.18 sq ft
Partial ocean view
Sleeps 3
1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

425.18 sq ft
Partial ocean view
Sleeps 4
2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

519.91 sq ft
Ocean view
Sleeps 3
1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

1020.55 sq ft
Ocean view
Sleeps 4
1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

561.67 sq ft
Ocean view
Sleeps 3
1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

1057.02 sq ft
Ocean view
Sleeps 4
1 King Bed

Similar properties

Pool

Hot Tub

All inclusive

Spa

per night

$463 total

includes taxes & fees

Feb 5 - Feb 6

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is adjacent to Playa del Carmen Main Beach and within a 5-minute walk of other popular sights like Quinta Avenida. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

Mamitas Beach - 2 min walk
Quinta Alegría Shopping Mall - 3 min walk
Quinta Avenida - 3 min walk
Playa del Carmen Main Beach - 3 min walk
Playa del Carmen Maritime Terminal - 17 min walk

Getting around

Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

‪Lobby Bar - ‬1 min walk
‪Los Aguachiles - ‬2 min walk
‪La Parrilla Playa - ‬3 min walk
‪Café México - ‬1 min walk
‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.

Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.

Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

No onsite parking available

Food and drink

2 poolside bars
3 bars/lounges
6 restaurants
A beach bar
A coffee shop/cafe
A swim-up bar
Free daily manager's reception
Snack bar/deli

Restaurants on site

Bella
Brasas
Off The Hook
Ventanas
Zarape

Things to do

2 outdoor pools
Full-service spa
Gym
Rooftop pool
Shopping
Steam room
Table tennis
Wine tasting room
Yoga classes

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of towels on request
Concierge services
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Wedding services

Business services

2 meeting rooms
Business center
Computer station
Conference center

Outdoors

Beach cabanas (surcharge)
Beach towels
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Rooftop terrace

Full-service spa

Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Spa open daily
Sports massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar in shower
Grab bar near toilet
Hand-held showerhead
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

3 floors
4 buildings
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 1999
Communal living room
Comprehensive food waste policy
Comprehensive recycling policy
Eco-friendly cleaning products used
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Smoke-free property
Vegan dining options
Vegetarian dining options
Water dispenser usage encouraged

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided

Entertainment

55-inch LED TV with cable channels

Food and drink

Coffee/tea maker
Free bottled water
Late-night room service
Minibar
Restaurant dining guides

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Free local calls
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Reusable coffee/tea filters
Water-efficient showers
Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property uses a grey water recycling system and eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

Check-in: 3:00 PM—-midnight
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
No parking is available onsite.
This property accepts credit cards. Cash is not accepted.
This property uses a grey water recycling system and eco-friendly cleaning products.
Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

Pool access available from 8:00 AM to 8:00 PM.
No cribs or infant beds are available.
No rollaway or extra beds are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive

Panama Jack Resorts Playa del Carmen All Inclusive Adults Only

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Jan 22, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Jan 23, 2025 start from $391.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach. You'll also find Playa del Carmen Maritime Terminal and Mamitas Beach less than a mile away.

Will I be able to park at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

Is Wyndham Alltra Playa del Carmen Adults Only All Inclusive good for couples?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but this hotel does have a steam room.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies that I can book at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

8.6

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

10/10 Excellent

Farhad

Traveled with partner

Dec 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great adult only place near 5th avenue

Stayed 9 nights in Dec 2024

10/10 Excellent

William George

Traveled with group

Dec 27, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything was lovely. The staff was kind and very friendly. I didn’t want to leave. Was nice to have some worry free days.

Stayed 6 nights in Dec 2024

8/10 Good

Nicole

Traveled with partner

Dec 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Thank you for a great stay, we had a wonderful time. I do suggest serving alcohol before 11am. Maybe 10am. Your cut off time of 11pm is fine during the weekdays but i suggest serving until at least 1am on the weekends! Food was above average. Breakfast was amazing. The gentelman at the omelet station was awesome, best breakfast we ever had in an all inclusive. Staff is very friendly. Its a little smelly due to the beach but i know thats out of your control. It would be nice to allow smokers to smoke on the balcony or at least create a nice little smoking section so were not herded up out in front in the way of buses and taxis, maybe a nice little spot with a few seats and some ashtrays so people arent throwing them all over. We always threw ours in the trash bit most people did not. Booze selection was better than most places. Beds were ok but could use some better pillows. Overall I'd recommend. Love the lacation in walking distance to town.

Stayed 6 nights in Dec 2024

4/10 Poor

Josefina

Dec 14, 2024

Stayed 4 nights in Nov 2024

8/10 Good

randall

Dec 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very attentive. The resort was very clean and updated. The only negatives were the bars didn’t open until 11 am. Pool bar closed at 7, had to ask for wash cloths and you couldn’t fix a plate at buffet and take back to the room. You had to order room service and get charged 10$ each. Otherwise we loved it

Stayed 5 nights in Dec 2024

8/10 Good

Timothy james

Dec 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The food was 5 star the staff was great the beach sucked

Stayed 7 nights in Nov 2024

6/10 Okay

Gholam

Nov 27, 2024

Liked: Staff & service

Not sure why there would additional $140 round trip cost from airport!!

Stayed 3 nights in Nov 2024

6/10 Okay

Dadne

Nov 11, 2024

Stayed 4 nights in Oct 2024

10/10 Excellent

Yazmin

Nov 3, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Oct 2024

8/10 Good

Jaset

Traveled with partner

Oct 27, 2024

Liked: Cleanliness, amenities, property conditions & facilities

Restaurant service is hit or miss

Stayed 3 nights in Oct 2024

10/10 Excellent

Kalynn

Traveled with group

Oct 23, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We really have no complaints about the property. Check in/out was smooth and staff was very helpful. It was in walking distance to 5th avenue and the ferry which is why we chose this resort in the first place. Mexican and Italian restaurant were both very good. We ate at the buffet every morning. We only did one excursion but we did book it through the resort. We will definitely return!

Stayed 6 nights in Oct 2024

6/10 Okay

Joseph John

Oct 23, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Jennifer

Oct 21, 2024

Liked: Property conditions & facilities

A nice girlfriend getaway. Pools were lovely, food was great, and staff was very welcoming. Beach is very limited. We couldn't get a reservation at any of the nice restaurants our first night, which was a bummer.

Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Oct 21, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had a very peaceful escape. We had the oceanfront one bedroom, it was amazing! The three balconies were great with the exception of the bugs. I know there are bugs outside, but they also came inside. We made at least three requests for someone to do something, but they only cleaned the room. We had to go to Walmart and buy spray. We sprayed a little inside and on the outside of the balcony doors. No more bugs! That’s all we wanted the resort to do.

Stayed 3 nights in Oct 2024

8/10 Good

Carla Catherine Henriquez

Traveled with group

Oct 19, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel is lovely. Stayed there 3 times and still loving it.

Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Oct 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Muy poca comida y el buffe no trabajo por 2 dias el servicio gastronomico muy lento

Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Traveled with family and small children, Traveled with family

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Ok place will the RIU place next time not as old.

Stayed 5 nights in Sep 2024

10/10 Excellent

enrique

Oct 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

10/10 Excellent

Yagdeep

Traveled with partner

Oct 18, 2024

Liked: Cleanliness, staff & service, amenities

I have two recommendations. 1) the breakfast is great. However, lunch should be different. I think it’s too monotonous and rice should be on the main course especially lunch time. 2) the height coming from the bathroom or entrance is too steep and a fall can cause injuries to the feet. Maybe another layer can reduce risk of a slip. Other than these I think we really loved our room and the staff were terrific. We will definitely visit again. Thanks

Stayed 4 nights in Oct 2024

6/10 Okay

Jorge

Traveled with partner

Oct 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

El hotel está bueno, las habitaciones grandes y limpias, los empleados son excelentes, vale destacar a Eduardo en Las Brazas, a Rutilio y Gleidis en el buffet, Miguel en el bar de la piscina y otros que no recuerdo, lo que me pareció muy mal en este hotel es que los bares no abren hasta después de las 11.00 a.m, he estado en otros hoteles en Riviera Maya y nunca he visto algo así, un hotel es para disfrutar de vacaciones, no para tener horarios, incluso, en la cafetería me dijeron que los helados no se sirven hasta después de las 11.00, en verdad, nunca volvería a este hotel.

8/10 Good

Melanie, dallas

Traveled with group

Oct 17, 2024

Liked: Cleanliness, staff & service

Disliked: Amenities

Like: the architecture, the staff Did not like: limited access to beach and the access is unsafe and undesirable; construction noise in hotel, limited amenities and activities. I told the front desk upon check in that it was my birthday and only acknowledgement I received is a small piece cake from the cafe in my room. Offer bday pkgs or something.

Stayed 3 nights in Oct 2024

8/10 Good

Heidi

Traveled with partner, Traveled with family

Oct 17, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall staff were great, food was great, clean, decent entertainment. Shut down drinks and pools early so no late night fun at the resort. Would be nice if had better beach access. Need a towel hut at upstairs pool.

Stayed 6 nights in Oct 2024

8/10 Good

anthony

Oct 16, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Oct 2024

10/10 Excellent

Alexander, Dover

Traveled with partner

Oct 15, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This was my second time staying at this property with my fiancé, we came last year July 2023 and just had to come back to experience this place again. First I must commend the staff, they are great! Pablo one of the waiters by the pool was by far the most attentive, good hearted person you will ever meet! He truly works hard and always had a smile on his face the whole time we were there. He also remembered us from last year! 😊 Now on to the rest of the place, the place was overall CLEAN, we saw staff cleaning non stop from 7am till 10pm I can only imagine them cleaning through the night. The food was great as well, on the property and off. There’s a buffet starting at 7am at Ventannas then it turns into an a la carte restaurant around 12 then buffet style later on, a sushi bar near the second floor pool, Brasas was great, Bella was FANTASTIC and we decided to get authentic Mexican food at a restaurant outside of the property close by. The room cleaning was excellent, the bathrooms were always left spotless. The property in general was amazing, the beach is small though and very rocky, there is a beach bar on the north side which was much calmer than the pool. But all in all GREAT all inclusive adults resort if you’re looking for some time away from the kids!

Stayed 4 nights in Oct 2024

2/10 Terrible

Frankely Jose

Traveled with partner

Oct 15, 2024

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

El personal es un amor , te tratan excelente pero para ser un resort de adultos es bien aburrido, sería más un hotel para ir a dormir y comer nada de diversión en parejas y el dueño debería invertir en modernizar el hotel esta bien antiguo y acabado . Hay mucha competencia afuera y otra cosa el dueño debería pagarles más alos trabajadores que abuso en verdad disque $14 dólares al día eso debería ser ilegal oh my god , ellos trabajan demasiado y dan un excelente servicio por tan poco dinero.

Stayed 2 nights in Oct 2024