Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min drive‬

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Room options

Standard Room, 2 Double Beds

  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Playa del Carmen Main Beach and Mamitas Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Mar 1, 2025 start from $314.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida and Playa del Carmen Main Beach, and within a short walk of Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Is parking available on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, sports massages, couples treatments, and body wraps.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Can I book a room with a balcony at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1536 out of 2710 reviews
Rating 8 - Good. 661 out of 2710 reviews
Rating 6 - Okay. 290 out of 2710 reviews
Rating 4 - Poor. 109 out of 2710 reviews
Rating 2 - Terrible. 114 out of 2710 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kristin, Medford

Traveled with group
The food was great and excellent service from the staff. Only complaint is not enough chairs for around the pool.
Stayed 7 nights in Jan 2025

10/10 Excellent

Farhad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great adult only place near 5th avenue
Stayed 9 nights in Dec 2024

10/10 Excellent

William George

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely. The staff was kind and very friendly. I didn’t want to leave. Was nice to have some worry free days.
Stayed 6 nights in Dec 2024

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you for a great stay, we had a wonderful time. I do suggest serving alcohol before 11am. Maybe 10am. Your cut off time of 11pm is fine during the weekdays but i suggest serving until at least 1am on the weekends! Food was above average. Breakfast was amazing. The gentelman at the omelet station was awesome, best breakfast we ever had in an all inclusive. Staff is very friendly. Its a little smelly due to the beach but i know thats out of your control. It would be nice to allow smokers to smoke on the balcony or at least create a nice little smoking section so were not herded up out in front in the way of buses and taxis, maybe a nice little spot with a few seats and some ashtrays so people arent throwing them all over. We always threw ours in the trash bit most people did not. Booze selection was better than most places. Beds were ok but could use some better pillows. Overall I'd recommend. Love the lacation in walking distance to town.
Stayed 6 nights in Dec 2024

4/10 Poor

Josefina

Stayed 4 nights in Nov 2024

8/10 Good

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive. The resort was very clean and updated. The only negatives were the bars didn’t open until 11 am. Pool bar closed at 7, had to ask for wash cloths and you couldn’t fix a plate at buffet and take back to the room. You had to order room service and get charged 10$ each. Otherwise we loved it
Stayed 5 nights in Dec 2024

8/10 Good

Timothy james

Liked: Cleanliness, staff & service, property conditions & facilities
The food was 5 star the staff was great the beach sucked
Stayed 7 nights in Nov 2024

6/10 Okay

Gholam

Liked: Staff & service
Not sure why there would additional $140 round trip cost from airport!!
Stayed 3 nights in Nov 2024

8/10 Good

Samvit

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Their Room Service is Not Upto the Mark
Stayed 4 nights in Nov 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Raymund Matthew Fernandez

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found a cockroach in our room on one of the days during our stay. Other than that, everything else was perfect.
Stayed 5 nights in Nov 2024

10/10 Excellent

Kevin, San Antonio

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and friendly from the beginning. Got more than a welcome drink when we first arrived. Everything about the property was explained in great detail which was so helpful for how short our stay was. Took care of the dinner reservations and return transportation immediately. Also booked a couples massage at the spa. The spa was incredible. The massage was the most soothing and relaxing massage that I've had. If you're gonna go to this resort, get an 80 minute massage; you won't be disappointed. The property is also very close to the shopping (about 2 blocks).
Stayed 3 nights in Nov 2024

6/10 Okay

Ruhani

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2024

10/10 Excellent

Daniel

Stayed 5 nights in Oct 2024

10/10 Excellent

Origin

Stayed 4 nights in Oct 2024

4/10 Poor

Fartash

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
everything closes early. felt like a scam. i’m not gonna recommend this place.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nahome Taddele

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Kenneth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort continues to be a fantastic getaway for me and friends. The staff is fantastic but a special call out to Yair, Sebastian and Francisco at the Beach bar for great conversation and ideas for eating out. The only negative for this resort is the entry into the water is a little dangerous, but that is what nature can do!
Stayed 7 nights in Nov 2024

10/10 Excellent

William Michael Turner, bethesda

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 5 nights in Nov 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities
It is beautiful and the staff can not do enough to make your stay the most comfortable, food is amazing and a great variety. We will be back
Stayed 6 nights in Oct 2024

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location generally, but more information should have been given about beach conditions. Staff was very good and friendly.
Stayed 10 nights in Nov 2024

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first visit here. You read the reviews and wonder how true they are. This resort was great. The staff super friendly and helpful. We did have to take the stairs to the 5th floor because the elevator only went the 2nd floor. But with as much as we ate and drank we probably needed to take some stairs. We would definitely stay here again.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eddie, GAY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property ckose to 5th ave
Stayed 3 nights in Nov 2024

10/10 Excellent

Vaishaliben Ajay

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the best resorts so far. Staff was incredible everything in close vicinity. Lots of option to eat at buffet. Clean rooms , washroom and pools. On the beach and in down town market and main beach just in walking distance. Super safe to explore everything by walking. Staff was extremely helpful and humble. I will defo book this resort again. Night activities were amazing too. Book without thinking twice.
Stayed 4 nights in Nov 2024