Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • All inclusive
  • Room service
  • Housekeeping
  • Pool
  • Spa

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    2 min walk
  • Quinta Alegría Shopping Mall
    3 min walk
  • Quinta Avenida
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min drive

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Room options

Standard Room, 2 Double Beds

  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Queen Beds

  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 2 Queen Beds, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed, Oceanfront

  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Wyndham Alltra Playa del Carmen Adults Only All Inclusive is next to popular attractions like Mamitas Beach and Playa del Carmen Main Beach. This 287-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 6 restaurants.

What's nearby

  • Mamitas Beach - 2 min walk
  • Quinta Alegría Shopping Mall - 3 min walk
  • Quinta Avenida - 3 min walk
  • Playa del Carmen Main Beach - 3 min walk
  • Playa del Carmen Maritime Terminal - 17 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive

Restaurants

  • ‪Lobby Bar - ‬1 min walk
  • ‪Los Aguachiles - ‬2 min walk
  • ‪La Parrilla Playa - ‬3 min walk
  • ‪Café México - ‬1 min walk
  • ‪Pelicano's - ‬2 min walk

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive


Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Guests can expect free WiFi and 55-inch LED TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, coffee makers, and free local calls. Change of towels is available on request.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system and eco-friendly cleaning products.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 8:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Frequently asked questions

Are there all-inclusive rate plans at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive resort and rates come with meals and many of the onsite activities.

How much does it cost to stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Wyndham Alltra Playa del Carmen Adults Only All Inclusive on Dec 23, 2024 start from $314.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is a free cancellation option available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Wyndham Alltra Playa del Carmen Adults Only All Inclusive provides free cancellation on some room rates. To learn more, look at the cancellation policy on Orbitz.

What's there to do near Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This hotel is situated in Downtown Playa del Carmen, just steps from Mamitas Beach and Quinta Avenida, and within a short walk of Playa del Carmen Main Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Is parking available on site at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Bicycle parking is also available for guests.

Is there a spa available at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, body wraps, and couples treatments.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a casino at the property?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a casino.

Is there an indoor pool at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 8:00 PM.

What do couples enjoy most about Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

This adults-only hotel offers plenty of amenities for couples including a beach bar, 2 outdoor pools, and 6 restaurants.

Are there hot tubs at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, but guests can enjoy a steam room at this hotel.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive have a restaurant with a breakfast menu?

No, Wyndham Alltra Playa del Carmen Adults Only All Inclusive doesn't have a restaurant that serves breakfast.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive allow pets to stay free of charge?

No, pets aren't allowed at Wyndham Alltra Playa del Carmen Adults Only All Inclusive though service animals are welcome.

Are there connecting rooms at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

The closest major airport to Wyndham Alltra Playa del Carmen Adults Only All Inclusive is Cozumel Intl. Airport (CZM), which is 21.5 mi away (254 minutes by car).

Are there rooms with balconies that I can book at Wyndham Alltra Playa del Carmen Adults Only All Inclusive?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy ocean or city views.

Does Wyndham Alltra Playa del Carmen Adults Only All Inclusive host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Wyndham Alltra Playa del Carmen Adults Only All Inclusive.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1510 out of 2673 reviews" "
Rating 8 - Good. 652 out of 2673 reviews" "
Rating 6 - Okay. 290 out of 2673 reviews" "
Rating 4 - Poor. 105 out of 2673 reviews" "
Rating 2 - Terrible. 116 out of 2673 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Josefina

Stayed 4 nights in Nov 2024

8/10 Good

randall

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very attentive. The resort was very clean and updated. The only negatives were the bars didn’t open until 11 am. Pool bar closed at 7, had to ask for wash cloths and you couldn’t fix a plate at buffet and take back to the room. You had to order room service and get charged 10$ each. Otherwise we loved it
Stayed 5 nights in Dec 2024

8/10 Good

Timothy james

Liked: Cleanliness, staff & service, property conditions & facilities
The food was 5 star the staff was great the beach sucked
Stayed 7 nights in Nov 2024

6/10 Okay

Gholam

Liked: Staff & service
Not sure why there would additional $140 round trip cost from airport!!
Stayed 3 nights in Nov 2024

6/10 Okay

Dadne

Stayed 4 nights in Oct 2024

10/10 Excellent

Yazmin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jaset

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant service is hit or miss
Stayed 3 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a block from 5th Ave.
Stayed 4 nights in Oct 2024

6/10 Okay

Thomas Brandon

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Property was fine however for an all inclusive it missed the mark. Food was average at best. It felt like just an average everyday hotel not a destination experience. Beach doesn’t actually exist. Property does not match the beauty of the pictures.
Stayed 6 nights in Sep 2024

6/10 Okay

Irene

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms are very spacious and the pool side facilities are great. The access to the beach is a big plus. The towels, showering facilities and bed linen are of good quality. However, the bed was not too comfortable. The bar services, pool activities and evening entertainment were very good. The food was delicious but the presentation can be improved. We were there on honeymoon and we paid for an upgrade to a pool/sea facing room. We somehow expected this to be a complementary upgrade but paid since they indicated that it was not possible. We had a big issue with parking our rented car since the facility does not have parking spaces and we could not get coins to pay for the parking. The police almost confiscated our vehicle but the hotel management did very little to help. We spent a significant amount of time looking for coins everyday to pay for the parking which stole time that we should have spent enjoying our honeymoon. We feel that the management should urgently address this issue to make their customers stay more comfortable. The front office desk staff acted like they did not care throughout which really surprised us. On our second last day, we wrote a formal complaint to hotel management. Rosario, a manager, tried very much to address our coins issue. That night, we received special treatment during dinner and our room was decorated. While we appreciated her gesture, we feel that the special treatment should have been accorded to us from the beginning.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mireille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the excellent hospitality! Customer Service was primo! The staff is so friendly And accommodating that it makes for a very pleasant stay.
Stayed 4 nights in Sep 2024

2/10 Terrible

Zenzi

Stayed 4 nights in Aug 2024

8/10 Good

Haydee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel
Stayed 3 nights in Sep 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Had to leave for the seaweed smell was too much and to bad. But a great place to stay. Possibly in the winter months.
Stayed 5 nights in Sep 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place we love it
Stayed 4 nights in Sep 2024

10/10 Excellent

Hector, Brownsville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Devon, Round Rock

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time would definitely come back. Just wish there was more entertainment at the resort.
Stayed 4 nights in Sep 2024

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay and Staff was thoughtful
Enjoyed my stay. Welcome drink was delicious on arrival. Check in and out was easy. Staff was friendly, helpful and thoughtful e.g. a special happy birthday desert was waiting in room that we wasn’t expecting. Also, thank you chocolates from expedia were in room day of arrival. My only disappointment was pool and hot tub closed early, not all restaurants were opened e.g. steak restaurant and I couldn’t get a mimosa for my 7:30 am breakfast. Bar opens at 10am. Other than that as I stated I enjoyed my stay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Leticia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wyndham Alltra Playa del Carmen is my go-to destination whenever I need a relaxing break. The all-inclusive experience is top-notch, with exceptional food quality and a wide variety of options to suit every taste. The resort offers a perfect balance of relaxation and fun, with exciting workout classes and lively foam parties on the weekends. The atmosphere is vibrant yet relaxing, making it an ideal spot for both unwinding and enjoying some fun activities. I highly recommend this resort for anyone looking for a well-balanced getaway.
Stayed 3 nights in Jul 2024

6/10 Okay

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Visit was good, however the smell from the seaweed was very unpleasant! Very hard to be outside and enjoy myself.
Stayed 7 nights in Sep 2024

6/10 Okay

Nasimeh

Traveled with group
Liked: Staff & service, amenities
Food was good. Staff were really nice. My room was clean except a guest left used Dental floss next to hanging towell & they clean the room again & they still left it there. One area had air condition to sit down & enjoy your food but other area had no air condition & the smell was really bad. They said the smell is from sea weed but they have swage problem. You could smell it in the room also. Their Mexican restaurant had no air condition. Weather was so hot & humid & no air condition & smell was hurrible!!! I would not go back to the place!
Stayed 5 nights in Sep 2024

6/10 Okay

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Mohammed

Stayed 5 nights in Aug 2024

6/10 Okay

Joran, Valencia

Traveled with partner
Liked: Cleanliness, staff & service
Food experience at the property was highly disappointing! Only place where food was great is at the Italian Bellas restaurant. The “orange juice” they serve for breakfast is not real OJ, the other fruit juices are watered down. Beach area has lots of rocks, so you can’t go swimming in the ocean. The rooms are average. Be advised that the lower to mid tier rooms are over looking a PUBLIC road! The pictures online would make it seem it’s a garden view, it is not!
Stayed 5 nights in Sep 2024