Emporio Cancun Optional All Inclusive

4.0 star property
On beach with outdoor pool, near Iberostar Cancun Golf Course

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Photo gallery for Emporio Cancun Optional All Inclusive

Front of property
Outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers
Standard Room | In-room safe, iron/ironing board, WiFi, bed sheets
3 restaurants, breakfast, lunch, dinner served; international cuisine
Deluxe Suite, 1 King Bed with Sofa bed, Ocean View | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Blvd. Kukulcan, Retorno Gucumatz, Km.17, Lote 49, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Maya Museum of Cancun
    â€Ș1 min walk‬
  • Iberostar Cancun Golf Course
    â€Ș7 min walk‬
  • Delfines Beach
    â€Ș4 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    â€Ș16 min drive‬

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Room options

Deluxe Suite, 1 King Bed with Sofa bed

  • Resort view
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Ocean View

  • Ocean view
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Deluxe Double Room, Ocean View

  • Ocean view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Doble Room Oceanfront

  • Sea view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Suite, 1 King Bed with Sofa Bed, Oceanfront

  • Sea view
  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up King Oceanfront Only Adults

  • 428 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Swim up Double Oceanfront Only Adults

  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • Resort view
  • 381 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Iberostar Cancun Golf Course, Emporio Cancun Optional All Inclusive is within a mile (2 km) of other popular sights such as Delfines Beach. This 4-star resort has 450 rooms and welcomes guests with 3 restaurants, an outdoor pool, and a 24-hour gym.

What's nearby

  • Maya Museum of Cancun - 1 min walk - 0.1 miles
  • Iberostar Cancun Golf Course - 7 min walk - 0.4 miles
  • Aquaworld - 16 min walk - 0.9 miles
  • El Rey Ruins - 3 min drive - 1.5 miles
  • Delfines Beach - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 16 min drive

Restaurants

  • â€ȘHotel Emporio Cancun - ‬4 min walk
  • â€ȘTun-kul - ‬4 min walk
  • â€ȘEl Maguey, Restaurant - ‬12 min walk
  • â€ȘMarket Place - ‬9 min walk
  • â€ȘMakiTaco - ‬9 min walk

About this property

Emporio Cancun Optional All Inclusive

On beach with outdoor pool, near Iberostar Cancun Golf Course
Emporio Cancun Optional All Inclusive features an outdoor pool, a children's pool, and a 24-hour gym. You can put free parking to good use if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include WiFi in public areas, conference space, and an arcade/game room.
55-inch TVs come with cable channels, and guests can stay connected with WiFi. Coffee makers, hair dryers, and safes are also standard.
An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 495 for adults and MXN 320 for children
  • 2 poolside bars
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Bacoli Trattoria
  • CĂșA Culinary Artisans
  • Legacy Room
  • Sunset Grill

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Outdoor pool
  • Playground
  • Waterslide

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • 8,288 square feet of conference space

Outdoors

  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 12 buildings
  • 9 floors
  • Banquet hall
  • Built in 1983
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 1800

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 320 for children
  • Fee for in-room wireless internet: MXN 0 per day (rates may vary)
  • Fee for wireless internet in public areas: MXN 0 per day (rates may vary)
  • Late check-out fee: MXN 1800 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Cancun Emporio
Emporio Family
Emporio Family Cancun
Emporio Family Suites
Emporio Family Suites Cancun
Emporio Family Suites Condo
Emporio Family Suites Condo Cancun
Emporio Suites Cancun
Emporio Suites Family
Emporio Suites Family Cancun
Emporio Hotel Cancun Condo
Emporio Hotel Condo
Emporio Cancun
Emporio Hotel Cancun
Emporio Hotel Suites Cancun
Emporio Cancun Hotel
Emporio Hotel
Emporio Cancun Resort
Emporio Resort

Frequently asked questions

Is a free cancellation option available at Emporio Cancun Optional All Inclusive?

Emporio Cancun Optional All Inclusive provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Emporio Cancun Optional All Inclusive?

As of Apr 24, 2025, prices found for a 1-night stay for 2 adults at Emporio Cancun Optional All Inclusive on May 25, 2025 start from $148.42, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Emporio Cancun Optional All Inclusive?

This resort is situated in Zona Hotelera, just steps from Maya Museum of Cancun, and within a 10-minute walk of Iberostar Cancun Golf Course and Oasis Arena. You'll also find La Isla Shopping Mall and El Rey Ruins within a short drive.

Is parking available on site at Emporio Cancun Optional All Inclusive?

Yes, self parking is offered for free at the resort. Though parking is limited, accessible parking is also available.

Is there a spa available at Emporio Cancun Optional All Inclusive?

Spa services at the resort include massages.

Does Emporio Cancun Optional All Inclusive feature a casino at the property?

No, Emporio Cancun Optional All Inclusive doesn't have a casino.

Is there an indoor pool at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What do couples enjoy most about Emporio Cancun Optional All Inclusive?

This beachfront resort offers many amenities for couples such as an outdoor pool and 2 poolside bars with some guestrooms featuring private pools.

Are there hot tubs at Emporio Cancun Optional All Inclusive?

No, this resort doesn't have a spa tub.

Does Emporio Cancun Optional All Inclusive have a restaurant that serves breakfast?

Yes, Emporio Cancun Optional All Inclusive has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Emporio Cancun Optional All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Emporio Cancun Optional All Inclusive.

Are there connecting rooms at Emporio Cancun Optional All Inclusive?

No, this resort doesn't feature connecting guestrooms.

Where is the closest airport to Emporio Cancun Optional All Inclusive?

The closest major airport to Emporio Cancun Optional All Inclusive is Cancun Intl. Airport (CUN), which is 9.9 mi away (16 minutes by car).

Are there rooms with balconies that I can book at Emporio Cancun Optional All Inclusive?

Yes, some guestrooms at this resort offer either a balcony or a patio where guests can enjoy ocean or garden views.

Emporio Cancun Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 798 out of 1676 reviews
Rating 8 - Good. 374 out of 1676 reviews
Rating 6 - Okay. 219 out of 1676 reviews
Rating 4 - Poor. 131 out of 1676 reviews
Rating 2 - Terrible. 154 out of 1676 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zhe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is in good condition. Room is clean. Staff are nice and helpful. Location is only 5 mins away from Maya Museum. There are a 7-11 store and a Domino's across the street. (I didn't eat inside the hotel.) Overall price/quality balanced well.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jennifer Leigh

Traveled with partner, Traveled with family
Liked: Amenities
We can not say enough about this Hotel. The manager and staff were so accommodating. They stayed on top of cleaning the pools and the grounds. Our rooms was very clean. Room service was outstanding and quick. The food service team on the beach took great care of us. The bus is located outside of the hotel. There is also a building within a five minute walk to exchange money. The Hotel wasn’t always able to help us exchange US for pesos. Hats off to Enrique. He made our stay memorable.
Stayed 7 nights in Mar 2025

4/10 Poor

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and view were excellance - The hotel steers guest to the buffet room for all meals. the two other meal rooms require reservation even turning guest away with about half the table vacant. The major meal room had a buffet setup in summary the food had many issues for example - I could not tell the difference between the, beef, the pork and the chicken. All look the same. The beef was so hard you could drive a railroad spike with it. We left the hotel for our last 3 evening meals at outside restarurants. Will not stay here again
Stayed 6 nights in Feb 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Emporio is in an excellent location! Everything went well and the room was comfortable and had a good view
Stayed 2 nights in Feb 2025

10/10 Excellent

Wenhua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful ocean view and convenient access to the beach. Very quiet environment. The staff members are very polite and responsible. The services are quick and efficient. The only thing I would complain is that the dinner buffet doesn't tasted good.
Stayed 6 nights in Feb 2025

8/10 Good

Tarek

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall stay was good as expected. Services were busy because of the huge number of residents but the staff was nice
Stayed 7 nights in Jan 2025

10/10 Excellent

Karla, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly, clean rooms, good food and service in the outdoor areas
Stayed 3 nights in Jan 2025

8/10 Good

Welthy

Stayed 4 nights in Jan 2025

2/10 Terrible

luis

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had roach
Stayed 4 nights in Jan 2025

8/10 Good

Sarah E

Liked: Cleanliness, staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

6/10 Okay

Daniel, ATGLEN

Liked: Cleanliness, staff & service, property conditions & facilities
I feel that the advertised luxury room with ocean view, which we booked, was deceiving. The view from the room was a swimming pool and another building. There was an ocean view from a tiny balcony. I paid an extra 35 dollars per day to change the room to a room with real ocean view. I communicated this to an expedia agent, who tried unsuccessfully to get a refund.
Stayed 5 nights in Jan 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Gurlal

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jan 2025

6/10 Okay

JongHo

Stayed 2 nights in Jan 2025

10/10 Excellent

Nathally

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a lot of dining options and amenities within the facility. They did not disclose how pool chairs and daybeds needed to be reserved so that was an issue. Other than that no issues were encountered, staff and service was great. I would say making the entrance more secure would improve the feeling of being safe.
Stayed 4 nights in Jan 2025

6/10 Okay

catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities
Sadly the hot tubs were cool and never got. The staff is excellent! So kind and welcoming but so very disappointed in the pool area.
Stayed 3 nights in Jan 2025

8/10 Good

Roberto, San José

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar para hospedarse a precio justo
Stayed 2 nights in Jan 2025

10/10 Excellent

Enid

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Servicio excelente, buena comida. HabitaciĂłn moderna y limpia. Le falta actividad nocturna en el hotel.
Stayed 3 nights in Jan 2025

8/10 Good

Aleksandrs

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Would like to have more activities for the kids
Stayed 7 nights in Jan 2025

6/10 Okay

Beverly

Disliked: Amenities, property conditions & facilities
The place and the beach
Stayed 7 nights in Nov 2024

10/10 Excellent

Yorelis

Liked: Cleanliness, staff & service, property conditions & facilities
The pool is the best feature!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Zippora, Paramaribo

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and clean
Stayed 5 nights in Jan 2025

10/10 Excellent

Mila

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and absolutely amazing beach area! friendly staff, good food. Good location
Stayed 7 nights in Jan 2025

10/10 Excellent

Derek

Stayed 3 nights in Jan 2025