Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property
Art Deco Wilmington hotel in Downtown Wilmington with free airport shuttle

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior
Point of interest
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Bar
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
301 N Water St, Wilmington, NC, 28401
  • Cape Fear Community College
    ‪3 min walk‬
  • The Cotton Exchange
    ‪3 min walk‬
  • Wilmington Convention Center
    ‪4 min walk‬
  • Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

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Room options

Room, 1 King Bed (Historic View)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

  • River view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Historic View)

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Historic View)

  • City view
  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom (Bridal)

  • City view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Double Beds (Historic View)

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, River View

  • River view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom

  • River view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, River View

  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds (Historic View)

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Wilmington

Located in Downtown Wilmington, Hotel Ballast Wilmington, Tapestry Collection by Hilton is adjacent to Riverwalk and within a 5-minute walk of other popular sights like Cape Fear Community College. This 272-room, 4-star hotel welcomes guests with a restaurant, an outdoor pool, and a 24-hour gym.

What's nearby

  • Cape Fear Community College - 3 min walk
  • Wilmington Convention Center - 4 min walk
  • Riverwalk - 4 min walk
  • Live Oak Bank Pavilion - 14 min walk
  • Battleship North Carolina - 5 min drive

Getting around

  • Wilmington Intl. Airport (ILM) - 7 min drive

Restaurants

  • ‪Front Street Brewery - ‬6 min walk
  • ‪Mellow Mushroom Wilmington - Downtown - ‬3 min walk
  • ‪Cape Fear Wine and Beer - ‬4 min walk
  • ‪Beer Barrio - ‬5 min walk
  • ‪Hell's Kitchen - ‬6 min walk

About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco Wilmington hotel in Downtown Wilmington with free airport shuttle
At Hotel Ballast Wilmington, Tapestry Collection by Hilton, guests enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. Parking is USD 22 per day (USD 27 per day for valet parking)—but if you prefer not to drive, catch a ride in the free airport shuttle (available 24 hours). Multilingual staff at the 24-hour front desk can assist with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a computer station.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding and down comforters ensure a restful night. Other amenities include coffee makers, laptop-compatible safes, and phones. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Self parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 10.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the free airport shuttle (available 24 hours). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Frequently asked questions

Is free cancellation available at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Hotel Ballast Wilmington, Tapestry Collection by Hilton provides free cancellation on some room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

As of Feb 22, 2025, prices found for a 1-night stay for 2 adults at Hotel Ballast Wilmington, Tapestry Collection by Hilton on Feb 26, 2025 start from $158.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see within easy reach of Hotel Ballast Wilmington, Tapestry Collection by Hilton?

This hotel is situated in Downtown Wilmington, just steps from Riverwalk and The Cotton Exchange, and within a short walk of Cape Fear River. You'll also find Live Oak Bank Pavilion and Thalian Hall Center for the Performing Arts less than a mile away.

Will I be able to park at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yes, valet parking is offered for USD 27 per day with in/out privileges.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton have a casino on the premises?

No, Hotel Ballast Wilmington, Tapestry Collection by Hilton doesn't have a casino.

Will I find an indoor pool at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Hotel Ballast Wilmington, Tapestry Collection by Hilton?

This riverfront hotel offers plenty of amenities for couples including an outdoor pool, a bar, and a restaurant.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton feature a restaurant that includes a breakfast menu?

Yes, Hotel Ballast Wilmington, Tapestry Collection by Hilton serves a full breakfast for a surcharge on weekend mornings at Board & Barrel.

Will Hotel Ballast Wilmington, Tapestry Collection by Hilton allow pets to stay for free?

No, pets aren't allowed at Hotel Ballast Wilmington, Tapestry Collection by Hilton.

Are there connecting rooms at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Hotel Ballast Wilmington, Tapestry Collection by Hilton?

The closest major airport to Hotel Ballast Wilmington, Tapestry Collection by Hilton is Wilmington Intl. Airport (ILM), which is 3.9 mi away (7 minutes by car).

Are there rooms with balconies at Hotel Ballast Wilmington, Tapestry Collection by Hilton?

No, there aren't any guestrooms with balconies at Hotel Ballast Wilmington, Tapestry Collection by Hilton.

Does Hotel Ballast Wilmington, Tapestry Collection by Hilton have a wedding venue on site?

There are wedding services available at Hotel Ballast Wilmington, Tapestry Collection by Hilton if that's in your vacation plans.

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 566 out of 1099 reviews
Rating 8 - Good. 241 out of 1099 reviews
Rating 6 - Okay. 150 out of 1099 reviews
Rating 4 - Poor. 81 out of 1099 reviews
Rating 2 - Terrible. 61 out of 1099 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, good access to town, very walkable. Room was good 4/5, with a few minor problems. The bathroom sink is only about 3 inches deep. Really stupid choice, difficult to wash hands or even fill a water glass.
Stayed 3 nights in Feb 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. There was a smell in our first room, and they gladly found us another room on property. We were there with older parents, and the hotel offered a wheelchair when a handicap room was not available. This helped with the distance to the room Great coffee bar in the lobby. The staff on the phone was also helpful each time I called or emailed. Many nice things to walk to on the riverwalk.
Stayed 3 nights in Jan 2025

10/10 Excellent

Rafiq

Stayed 1 night in Dec 2024

4/10 Poor

simona

Traveled with partner
Disliked: Amenities, property conditions & facilities
dated, bad room odor
Stayed 5 nights in Dec 2024

4/10 Poor

Brendan

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at Hotel Ballast, and while there were some positives, I left feeling disappointed overall. The good: The staff were incredibly kind, respectful, and helpful. Our check-in process was smooth, and they kindly allowed us to check in early, which was much appreciated. The bed itself was comfortable, and the hotel has a nice atmosphere. The not-so-good: Unfortunately, the cleanliness and attention to detail in the room were not up to par for a hotel of this caliber. Upon entering, we noticed dry blood stains on the bed sheets, which was very unsettling. When we called the front desk, the staff were understanding but couldn’t switch our room since the hotel was fully booked. Housekeeping replaced the sheets, but the “new” ones also had pen stains. For the price we paid, I expected clean, unstained linens. Additionally, the toilet in our room had visible brown stains around the rim, which was another disappointing detail that detracted from the experience. Overall, the staff’s kindness and efforts made the stay bearable, but I wouldn’t choose to stay here again. Cleanliness and attention to detail are crucial, especially for a hotel that markets itself as high-end.
Stayed 2 nights in Nov 2024

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and safe
Stayed 2 nights in Nov 2024

8/10 Good

Chas

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Michele

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right next to the Wilmington River Walk. We were there during the Marine Corps birthday celebration and enjoyed seeing the Marines in their dress uniforms. We would have liked to have spent more time in the pretty outdoor area but there was already a large group celebrating in that area. Will definitely return for another weekend.
Stayed 1 night in Nov 2024

4/10 Poor

James

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Total Failure
We didn't expect to haul our own luggage to the 5th floor in a Luxury Hotel. Parking lot was behind the hotel and creepy on night of arrival. Our bathroom smelled of urine and the sink didn't drain. Night time housekeeping got rid of the smell but couldn't fix sink. Late supper in hotel restaurant was fair at best. Hilton wouldn't adjust our rates because of third party reservation. They gave us free parking and a restaurant coupon instead. Second day the sink was fixed but the smell was back as was the cleaning crew. Management was supposed to call and address these issues with us but never did. Nighttime assistant manager offered us a free night to give them a chance to make it up to us, but haven't received it yet. Breakfast was good though.
Stayed 2 nights in Nov 2024

8/10 Good

Sharleen

Traveled with group
Liked: Cleanliness, amenities
Nice hotel in a great area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Melka, Matthews

Liked: Cleanliness, staff & service, property conditions & facilities
Great options around the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Sonja

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a great location and is clean. The breakfast buffet was excellent and well-managed.
Stayed 1 night in Nov 2024

10/10 Excellent

Claudia

Stayed 3 nights in Nov 2024

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2024

2/10 Terrible

Sal

Business traveler
Disliked: Cleanliness
Highly disappointed, hotelchad a foul Oder
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The vie was wonderful
Stayed 3 nights in Nov 2024

10/10 Excellent

Linda Ann

Liked: Cleanliness, staff & service, property conditions & facilities
staff was awesome
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor was dirty and the bathroom fixtures had alot of dust. Hair dryer was sticky. The two drinking glasses were dirty with previous user's lip imprints. Had to hold down toilet handle to flush. Toilet seat had some type of residue that required cleaning. Interior door knob of bathroom came off when simply turning it to close. The space between the sink faucet and sink basin was so narrow you couldn't fit hands under faucet for proper hand washing. Also couldn't get a water bottle under faucet to refill. Hot water in shower randomly became scalding hot. Waited 40 minutes for our dinner in the restaurant for a burger and shrimp tacos even though we were one of only two tables. The other table only got an app and dessert. People at bar were complaining that no one was at bar to tend, saying, "Doesn't anybody work here?" We only saw one waitress who was also bartending for the whole restaurant. Breakfast service was much better. Server was very kind and pleasant and so was the hostess. Sadly, the French toast was overcooked and burnt on the edges. We prepaid for a buffet breakfast but we find out only the buffet was available on the weekend. 20% gratuity automatically charged for meals. We had very high expectations but we're greatly disappointed. We are current and former professionals in the hospitality industry - travel agent and chef with 33 years experience. No shuttle for local theatrical venue. Walked 5 blocks to and from venue.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Liked: Cleanliness, staff & service
Called in problem with AC..walked in room 79 degrees…Maintenance came quickly and corrected but the AC would go down to 67 with no thermostat adjustment..ugh
Stayed 2 nights in Oct 2024

10/10 Excellent

Jayne

Traveled with partner
Liked: Amenities, property conditions & facilities
Great location and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

STUART, Davie

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were very nice and clean. Great view of the battleship from top floor windows. Would stay here again next time i visit.
Stayed 1 night in Oct 2024

10/10 Excellent

samuel

Stayed 1 night in Jul 2024

4/10 Poor

Jodi

Traveled with family
Disliked: Cleanliness
Stayed 3 nights in Aug 2024

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Very disappointing
Very disappointed in this hotel. Didn’t match pictures online. Paid for room with “historic” view, picture below of actual view much different. Room was in need of maintenance. Bathroom shower time Very old and windows need to be replaced. Bartender extremely rude. Asked for cups of ice with a large purchase of other things, told there are ice machines on the floor. If it’s not working call for maintenance. Expected a lot more from this property. Many other better choices in the area.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Top notch minus one thing
Lovely hotel, wonderful view. One issue-no refrigerator or microwave in the room. If you are staying for multiple days, it would be quite inconvenient. Otherwise, nice clean room, great beds.
Stayed 1 night in Oct 2024