Hilton Charlotte University Place

4.0 star property
Lakefront hotel connected to a shopping center in University City with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Atrium Health University City
    11 min walk
  • University of North Carolina at Charlotte
    14 min walk
  • Jerry Richardson Stadium
    17 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

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Room options

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Charlotte

Located in University City within a short stroll of University of North Carolina at Charlotte, Hilton Charlotte University Place is within a 10-minute drive Charlotte Motor Speedway. This 393-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Charlotte, and a short drive from Concord Mills and Shoppes at University Place.

What's nearby

  • University of North Carolina at Charlotte - 14 min walk
  • PNC Music Pavillion - 7 min drive
  • Charlotte Motor Speedway - 7 min drive
  • Concord Mills - 7 min drive
  • Spectrum Center - 13 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping center in University City with free parking
Guests of Hilton Charlotte University Place enjoy a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Hilton Charlotte University Place?

Hilton Charlotte University Place offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Charlotte University Place?

As of Dec 22, 2024, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on Dec 29, 2024 start from $109.65, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Charlotte University Place?

This hotel is situated in University City, just steps from Shoppes at University Place. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Will I be able to park at Hilton Charlotte University Place?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Charlotte University Place feature a casino on the premises?

No, Hilton Charlotte University Place doesn't have a casino.

Will I find an indoor pool at Hilton Charlotte University Place?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What will couples enjoy most about a stay at Hilton Charlotte University Place?

This lakeside hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Hilton Charlotte University Place have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hilton Charlotte University Place have a restaurant that serves breakfast?

Yes, Hilton Charlotte University Place serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hilton Charlotte University Place allow pets to stay for free?

No, pets aren't allowed at Hilton Charlotte University Place though service animals are welcome.

Are there connecting rooms at Hilton Charlotte University Place?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Charlotte University Place?

The closest major airport to Hilton Charlotte University Place is Concord, NC (USA-Concord Regional), which is 7.3 mi away (10 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 14.8 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hilton Charlotte University Place?

No, there aren't any guestrooms with balconies at Hilton Charlotte University Place.

Does Hilton Charlotte University Place have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Charlotte University Place.

Hilton Charlotte University Place Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 540 out of 1002 reviews" "
Rating 8 - Good. 203 out of 1002 reviews" "
Rating 6 - Okay. 120 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay😊
Stayed 2 nights in Dec 2024

10/10 Excellent

Adrienne M

Stayed 1 night in Sep 2024

10/10 Excellent

Innes

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the stay. Will book there again soon!
Stayed 2 nights in Sep 2024

2/10 Terrible

Joseph

Stayed 1 night in Sep 2024

8/10 Good

Trone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay at this property. The hotel can use some TLC! I commode issues from whom had the room before me. One outlet cover missing and my shower leaked. The hotel is very nice, restaurant, and the staff Wonderful! Not mad but happy that I was there. Great Place!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Aretha, Clayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at the Hilton. Our room was very clean . Our bed was made well and the linen was fresh and clean. The room and window sills were free of dust. I loved that there was a restaurant on site . Our dinner was delicious, so were our drinks from the bar. We enjoyed the convience of walking to the shoppes . We will definitely stay at this hotel again.
Stayed 1 night in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! My wife and I enjoyed our stay! Executive lounge was awesome, staff extremely friendly, our room was excellent and hotel very clean! Would definitely recommend!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Very pleased. Great room - comfortable beds- wonderful view- very clean- highly recommend!!!
Stayed 1 night in Sep 2024

6/10 Okay

Mathew J

Liked: Staff & service
Disliked: Property conditions & facilities
room fridge was broken. bathroom door would not close fully or lock. I had reserved a king size room and was put in a room with two double beds.
Stayed 2 nights in Sep 2024

4/10 Poor

Jacqueline

Stayed 2 nights in Aug 2024

10/10 Excellent

Mattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeffry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Very friendly. Great location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deja

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant and bar were great. We loved walking around the boardwalk area at night.
Stayed 2 nights in Sep 2024

8/10 Good

Janette

Traveled with group, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
I was disappointed with the cleanliness and with the toiletries in the bathroom. They were completely empty on shower gel, when I called down I was assured that I would get them soon, 45 mins later called the front desk because I was running late to my own birthday dinner. The front desk personnel was amazing and the young lady came running up at that point to bring it to me. It was clear that they were understaffed, the evidence was clear from the water bottles handed to us upon check in to the delay with housekeeping, to the emails I received even before check in about having to request housekeeping service upon check in. Hilton, really, you have enough money to ensure you do better. What am I paying for? As much traveling as I do, I know what quality service is. I checked out 2 days early, staying only 1 day instead of 3. I work too hard, not to feel like I am away, when I am away.
Stayed 3 nights in Aug 2024

6/10 Okay

Evelin

Stayed 1 night in Aug 2024

10/10 Excellent

Freddie

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and clean. Staff was friendly
Stayed 1 night in Sep 2024

10/10 Excellent

Tamara, Indianapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Joeann

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Aug 2024

10/10 Excellent

Tianna

Stayed 1 night in Aug 2024

6/10 Okay

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Vlora, Bradfordwoods

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice pool. Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lexa

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for a Concert
We went for a concert and i really enjoyed it, specially it being our first time in charlotte, nc. will be coming back soon!
Stayed 3 nights in Aug 2024

10/10 Excellent

Mebrahtu

Liked: Cleanliness, staff & service, property conditions & facilities
Quality
Stayed 3 nights in Aug 2024