Hilton Charlotte University Place

3.5 star property
Lakefront hotel connected to a shopping center in University City with free parking

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Charlotte University Place

Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Suite, 1 King Bed | Living area | 37-inch LCD TV with cable channels, TV, MP3 dock
Reception
Terrace/patio

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • Parking included
    Parking included
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
8629 J M Keynes Dr, Charlotte, NC, 28262
  • Shoppes at University Place
    6 min walk
  • Atrium Health University City
    11 min walk
  • University of North Carolina at Charlotte
    14 min walk
  • Concord, NC (USA-Concord Regional)
    10 min drive

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Room options

Executive Room, 1 King Bed, Business Lounge Access

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Double Beds

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Large Parlor)

  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Double Beds, Business Lounge Access

  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

About the neighborhood

Charlotte

Located in University City within a short stroll of University of North Carolina at Charlotte, Hilton Charlotte University Place is within a 10-minute drive Charlotte Motor Speedway. This 393-room, 3.5-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to a shopping center in central Charlotte, and a short drive from Concord Mills and Shoppes at University Place.

What's nearby

  • University of North Carolina at Charlotte - 14 min walk - 0.7 miles
  • PNC Music Pavillion - 7 min drive - 3.7 miles
  • Charlotte Motor Speedway - 7 min drive - 5.0 miles
  • Concord Mills - 7 min drive - 5.7 miles
  • Spectrum Center - 13 min drive - 9.2 miles

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 15 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Dave's Hot Chicken - ‬6 min walk
  • ‪Tropical Smoothie Cafe - ‬8 min walk
  • ‪Taco Bell - ‬6 min walk

About this property

Hilton Charlotte University Place

Lakefront hotel connected to a shopping center in University City with free parking
Guests of Hilton Charlotte University Place enjoy a 24-hour gym, free WiFi in public areas, and conference space. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
Guests can expect free WiFi and 37-inch LCD TVs with cable channels. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and microwaves are also standard. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:30 AM for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 19,375 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 12 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately USD 19.00 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses a grey water recycling system.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to September.
  • Pool access available from 8:00 AM to 9:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Is a free cancellation option available at Hilton Charlotte University Place?

Hilton Charlotte University Place offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Hilton Charlotte University Place?

As of Nov 21, 2024, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on Dec 1, 2024 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Hilton Charlotte University Place?

This hotel is situated in University City, just steps from Shoppes at University Place. You'll also find Charlotte Motor Speedway and PNC Music Pavillion within a short drive.

Is there parking available at Hilton Charlotte University Place?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Hilton Charlotte University Place feature a casino on the premises?

No, Hilton Charlotte University Place doesn't have a casino.

Will I find an indoor pool at Hilton Charlotte University Place?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 8:00 AM and 9:00 PM and the seasonal pool is normally open from May until September.

What do couples enjoy most about Hilton Charlotte University Place?

This lakeside hotel offers many amenities for couples, including Champagne service as well as a bar and a restaurant.

Does Hilton Charlotte University Place have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hilton Charlotte University Place have a restaurant that serves breakfast?

Yes, Hilton Charlotte University Place serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Does Hilton Charlotte University Place allow pets to stay for free?

No, pets aren't allowed at Hilton Charlotte University Place though service animals are welcome.

Does Hilton Charlotte University Place have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Hilton Charlotte University Place?

The closest major airport to Hilton Charlotte University Place is Concord, NC (USA-Concord Regional), which is 7.3 mi away (10 minutes by car). Another top airport is Charlotte-Douglas Intl. Airport (CLT), which is located 14.8 mi away (18-minute drive).

Are there rooms with balconies that I can book at Hilton Charlotte University Place?

No, there aren't any guestrooms with balconies at Hilton Charlotte University Place.

Does Hilton Charlotte University Place have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at Hilton Charlotte University Place.

Reviews

8.2

Very Good

Rating 10 - Excellent. 537 out of 1002 reviews" "
Rating 8 - Good. 204 out of 1002 reviews" "
Rating 6 - Okay. 122 out of 1002 reviews" "
Rating 4 - Poor. 81 out of 1002 reviews" "
Rating 2 - Terrible. 58 out of 1002 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Adrienne M

Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. The location was ideal for our visit to UNC Charlotte. We loved the boardwalk and nearby shops and restaurants. The fitness center had enough so we didn’t have to visit the nearby YMCA.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
I have been coming to visit my daughter in Charlotte and this has been the perfect location, close to my daughter, easy access to the interstate and a lovely place to stay. The amenities are great and it is well within my budget. This will be where I stay when I visit again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lateaka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

8/10 Good

Genevieve

Traveled with partner
Liked: Staff & service, amenities
We stayed two nights to attend a event at a local venue. We picked this hotel so it would be quiet. My husband works 3rd shift so keeping his schedule is important. First night was great. Service and dining staff was was incredible. First night was flawless. Day two was a different story. Woke up and the entire 3rd floor reeked of weed. We had random people playing dig ding ditch on our door. So much so we decided to leave an entire night early. We told hotel reception but she didn't seen too concerned. Just notified us that she'd tell the property manager. I never felt more like a Karen. Ugh, I just wanted to nap and not get a contact high.
Stayed 1 night in Aug 2024

8/10 Good

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The staff was friendly and very professional. The location of the hotel is perfect. There is lots of food and shopping all around. The room was clean and comfortable. Also plenty of parking.
Stayed 2 nights in Aug 2024

10/10 Excellent

Antonio

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at this hotel every fews weeks. We really enjoy our stay!
Stayed 2 nights in Aug 2024

10/10 Excellent

ekram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience.
Stayed 3 nights in Aug 2024

6/10 Okay

TaLisa

Liked: Cleanliness
I had to change rooms because the entire floor and my room had a stale and sour smell. The front desk attendant acted as if I was personally inconveniencing him and insisted that I bring the key back from the first room before I moved myself to the next room. He didn’t offer any assistance. The second room had a door that stuck and rather than trying to navigate his dismissive attitude again, I stayed. Not sure I’ll go back.
Stayed 2 nights in Aug 2024

6/10 Okay

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Traveled with family
Checked in Thursday and had no housekeeping service until I personally spoke to housekeeping in the hallway on Sunday. At that time, stained sheets were placed on bed. Zero cleaning done. They left wet washcloths in shower and trash in trashcans. Despite numerous requests to different personnel, we received no other housekeeping service through the stay. We were supposed to check out Thursday but I couldn’t take it anymore so we left the pre-paid stay a full day early and too the loss. I did speak to the general manager before I left and he was gracious enough to issue points for a future Hilton stay. This hotel was always my favorite until this and the last visit where it was obvious service is no longer a priority.
Stayed 7 nights in Aug 2024

10/10 Excellent

Donna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Great hotel! My friend and I stayed here on August 10th as we were attending a concert at the nearby PNC Arena. We were very pleasantly surprised by how nice it was (nice room, good beds, pleasant surroundings, very quiet), but we were even more impressed with the super nice service staff. Every employee with whom we came in contact was just genuinely nice and friendly. We liked it so much we went ahead and made a reservation for another trip we’re planning to Charlotte next month. Oh! And it’s only about a 10 minute easy drive to the PNC Arena (which, incidentally, we also enjoyed very much! Charlotte seems to be full of nice, friendly, helpful people!)
Stayed 1 night in Aug 2024

6/10 Okay

matt

Business traveler, Traveled with partner
water in sink did not drain and the A/C was unusual very laud
Stayed 2 nights in Aug 2024

4/10 Poor

Tiffany

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not What We Thought Disappointed
Room was not clean. Hair was in the shower, stains on the sheets, carpet needed to be vacuumed. Sink was stopped up severely. We asked for someone to come up to fix it but no one ever came.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wardell

Liked: Cleanliness, staff & service, property conditions & facilities
It was algood
Stayed 3 nights in Aug 2024

2/10 Terrible

Jeremy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Chanelle

Stayed 3 nights in Aug 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, great overnight stay, 12 min away from PNC. Bartender at the hotel was awesome
Stayed 1 night in Aug 2024

2/10 Terrible

Sarah

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got there and there were NO rooms available and NO ONE would work with us and we have zero clue if there is a refund available!!! Ruined our trip - Hilton is forever off of our list!!! Still no answers from anyone- zero care for our paid reservation- zero care for our family trip! Awful
Stayed 1 night in Aug 2024

10/10 Excellent

delphine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Come again!
Great facility! A place to come back and stay.
Stayed 2 nights in Aug 2024

2/10 Terrible

Montae

Disliked: Cleanliness, amenities
Nothing
Stayed 1 night in Aug 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Busy but quiet
Covenient shopping and dining locations. Can gwt busy when concerts are going on, but overall clean, and quiet.
Stayed 1 night in Jul 2024

10/10 Excellent

Benita

Liked: Cleanliness, property conditions & facilities
Everything was wonderful with all the activities taking place during my stay we were still treated well.
Stayed 1 night in Jul 2024

2/10 Terrible

sherice

Traveled with family
Liked: Staff & service
the property was doing construction which i hate to run into when im on vacation, somethings were communicated before my arrival & that should of been one .
Stayed 3 nights in Jul 2024