Crowne Plaza Resort Asheville, an IHG Hotel

3.5 star property
Asheville hotel in West Asheville with 2 outdoor pools and a golf course

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Resort Asheville, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, iron/ironing board
Exterior
Exterior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Gym
  • Room service
  • Breakfast available

Explore the area

Map
1 Resort Dr, Asheville, NC, 28806
  • Grey Eagle
    4 min drive
  • Downtown Market Asheville
    4 min drive
  • Rita's Italian Ice
    10 min walk
  • Asheville, NC (AVL-Asheville Regional)
    17 min drive

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Room options

Standard Room, 1 King Bed, Balcony

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Comm, Mobil, Access Tub)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 312 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Balcony

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 King Bed

  • 360 sq ft
  • Hill view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Comm, Mobil, Access Tub)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Pool Access

  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 312 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Balcony

  • 312 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Pool Access

  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Similar properties

About the neighborhood

Asheville

Located in West Asheville within a short walk of Asheville Treetops Adventure Park, Crowne Plaza Resort Asheville, an IHG Hotel is within 2 miles (3 km) of Grey Eagle. This 274-room, 3.5-star hotel has 2 outdoor pools along with a golf course and a restaurant.

What's nearby

  • Grey Eagle - 4 min drive
  • Harrah's Cherokee Center - Asheville - 4 min drive
  • The Orange Peel - 4 min drive
  • University of North Carolina at Asheville - 5 min drive
  • Biltmore Estate - 16 min drive

Getting around

  • Asheville Regional Airport (AVL) - 17 min drive

Restaurants

  • ‪Cookout - ‬3 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪River Duck - ‬4 min drive
  • ‪Starbucks - ‬18 min walk
  • ‪McDonald's - ‬3 min drive

About this property

Crowne Plaza Resort Asheville, an IHG Hotel

Asheville hotel in West Asheville with 2 outdoor pools and a golf course
Guests of Crowne Plaza Resort Asheville, an IHG Hotel have access to a golf course, 2 outdoor pools, and an indoor pool. You can take advantage of free parking if you drive. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. Other amenities at this golf hotel include a gym, a sauna, and outdoor tennis courts.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Balconies or patios, coffee makers, and free weekday newspapers are other standard amenities. Housekeeping is available on request.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 15 outdoor tennis courts and 5 indoor tennis courts. 2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Overlook Restaurant
  • The Lobby Bar

Things to do

  • 15 outdoor tennis courts
  • 2 outdoor pools
  • 5 indoor tennis courts
  • 9-hole golf course
  • Bicycle rentals
  • Golf
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Indoor pool (guest access)
  • Mountain biking
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Yoga classes
  • Ziplining

Family friendly

  • 2 outdoor pools
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (365,973 square feet of space)

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 35 per accommodation, per night
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 15.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately USD 10 to 25 for adults, and USD 0 to 15 for children
  • Pet fee: USD 35 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from June to September.
  • Reservations need to be made in advance for golf tee times. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Nearby construction work may cause some noise disturbance.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Asheville Crowne Plaza Resort
Crowne Plaza Asheville
Crowne Plaza Resort
Crowne Plaza Resort Asheville
Crowne Plaza Hotel Asheville
Crowne Plaza Resort Asheville Hotel Asheville

Frequently asked questions

Is free cancellation available at Crowne Plaza Resort Asheville, an IHG Hotel?

Crowne Plaza Resort Asheville, an IHG Hotel offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What can I see near Crowne Plaza Resort Asheville, an IHG Hotel?

This hotel is situated in West Asheville within a short 5-minute walk of Asheville Treetops Adventure Park. You'll also find Downtown Market Asheville and Grey Eagle within a short drive.

Will I be able to park at Crowne Plaza Resort Asheville, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Accessible parking and RV/bus/truck parking are also available for guests.

Does Crowne Plaza Resort Asheville, an IHG Hotel include a casino at the property?

No, Crowne Plaza Resort Asheville, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Resort Asheville, an IHG Hotel?

Yes, this hotel has an indoor pool along with 2 outdoor pools. The seasonal pool is normally open from June until September.

What do couples enjoy most about Crowne Plaza Resort Asheville, an IHG Hotel?

There are many amenities for couples at this hotel, including Champagne service as well as 2 outdoor pools and a bar.

Are there hot tubs at Crowne Plaza Resort Asheville, an IHG Hotel?

No, but guests can enjoy a steam room at this hotel.

Does Crowne Plaza Resort Asheville, an IHG Hotel feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Resort Asheville, an IHG Hotel serves a full breakfast for a surcharge each morning at Overlook Restaurant.

Will Crowne Plaza Resort Asheville, an IHG Hotel allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Crowne Plaza Resort Asheville, an IHG Hotel for a fee of USD 35 per accommodation, per night.

Are there connecting rooms at Crowne Plaza Resort Asheville, an IHG Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Crowne Plaza Resort Asheville, an IHG Hotel?

The closest major airport to Crowne Plaza Resort Asheville, an IHG Hotel is Asheville Regional Airport (AVL), which is 13.5 mi away (17 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Resort Asheville, an IHG Hotel?

Yes, every guestroom at Crowne Plaza Resort Asheville, an IHG Hotel comes with a balcony with some featuring hill views.

Does Crowne Plaza Resort Asheville, an IHG Hotel host weddings?

There are wedding services available at Crowne Plaza Resort Asheville, an IHG Hotel if that's in your vacation plans.

Crowne Plaza Resort Asheville, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 464 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 144 out of 1001 reviews" "
Rating 4 - Poor. 75 out of 1001 reviews" "
Rating 2 - Terrible. 44 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Phillip

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
People were great. The lobby is impressive. The rooms need a major overhaul.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

William

Disliked: Cleanliness, amenities
Dated.
Stayed 3 nights in Sep 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Very relaxing vacation
This was a very relaxing stay, especially with the spa available nearby. We stayed five days and had wine nights on the patio with our friends and looked forward to using the hot tub, steam room and pools. I could easily walk from our room to the outdoor pool area and enjoyed sitting in the shade on a lounge chair by the water. Would love to do it all over again.
Stayed 5 nights in Sep 2024

10/10 Excellent

Anna

Stayed 2 nights in Sep 2024

8/10 Good

Daniel

Stayed 1 night in Aug 2024

2/10 Terrible

Max

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Nice grounds. Dog friendly. Clean room. And, Steve, the property black bear.
Stayed 3 nights in Sep 2024

8/10 Good

Ellen

Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the views, and comfort.
Stayed 2 nights in Aug 2024

6/10 Okay

Ben

Traveled with partner
Liked: Staff & service
The hotel is dated and the smell of smoke was very strong on the wing I stayed in as well as in the room. It wasn’t so bad that I canceled, but I think if I return to the area I will stay somewhere else.
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness
Crown Plaza? Maybe the lower end.
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason

Business traveler
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

4/10 Poor

RObert

Traveled with family
Liked: Staff & service
Take some clubs, and a screwdriver
Property is dated, doors are in bad shape with bad patio door locks coming out of the wall- things are spread out with poor sinage on amentias etc. Servers were good (but aggressive at buffet breakfast). Phones in rooms did not work, should remove if broken. No service to rooms, and patios need power wash. Would have been nice to get welcome email with overview of ammenties before stay
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was nice-the rooms could use some help-like microwave, exhaust fan in bathroom so fire alarm doesn’t get activated when u take a shower, and better internet
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Lobby was lovely. Room was updated. But our patio was basically on the sidewalk, faced our car and parking lot and the main drive into the hotel. Based on the hotel pictures , I chose the hotel so we could sit outside and relax and that was not an option on our patio. The place was mostly empty and huge. No reason they couldn’t put guests on the second floor for better views. As others have mentioned, the walls are truly paper thin. The primary pool is full of children and not relaxing if you’re looking for that. The other pool appears open to the public and also full of children (probably even more). The grounds appear to be nice but there wasn’t really a way to enjoy them and relax. This may be a great place for kids but for adults looking for a relaxing getaway outside the city, likely not a good option.
Stayed 4 nights in Aug 2024

10/10 Excellent

Mediation Center

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
teen court confrence
it was great but the beds were hard.
Stayed 1 night in Aug 2024

8/10 Good

Christopher

A nice hotel. Great location, about a mile from downtown.
Stayed 2 nights in Aug 2024

6/10 Okay

Kayla

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Staff was not very friendly, and the prices online need to be updated to match the breakfast buffet prices. We were told a different price then what was listed online.
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a number of times and really enjoyed our trip and stay. Great amenities and staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the stay here. Only obstacle is parking. I like to be able to come and go as I please, but couldn’t easily do so here.
Stayed 1 night in Jul 2024

10/10 Excellent

Wendy

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
The staff is very helpful and kind. I am very allergic to cigarettes smoke and the manager went above and way beyond trying to find me a room that did not smell of smoke or funky from being cleaned from pets. This guys was so very kind. The rooms are comfortable and the hotel is well maintained. It is and older property, but it has been updated with new carpets.
Stayed 1 night in Aug 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service
Bathrooms are outdated but overall stay was wonderful! Location is amazing! 5-15min from everything.
Stayed 3 nights in Aug 2024