Occidental Costa Cancún All Inclusive

3.5 star property
Family fun on the beach, with outdoor pool, near Escénica Tower

Choose dates to view prices

Photo gallery for Occidental Costa Cancún All Inclusive

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board
View from room
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar

Explore the area

Map
Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500
  • Playa Tortugas
    ‪6 min walk‬
  • Langosta Beach
    ‪13 min walk‬
  • Puerto Cancun Marina Town Center
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪24 min drive‬

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Room options

Double Room, Terrace

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room

  • Resort view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

  • Resort view
  • 360 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

  • Sea view
  • 360 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Hot Tub, Ocean View

  • Ocean view
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Playa Tortugas - 6 min walk - 0.4 miles
  • Langosta Beach - 13 min walk - 0.7 miles
  • Puerto Cancun Marina Town Center - 3 min drive - 1.9 miles
  • Plaza 28 - 6 min drive - 3.4 miles
  • Tortuga Beach - 7 min drive - 2.4 miles

Getting around

  • Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

  • ‪Las Hijas de la Tostada - ‬8 min walk
  • ‪Carnitas Michoacán - ‬4 min walk
  • ‪Silk City - ‬12 min walk
  • ‪Los Chachalacos - ‬4 min walk
  • ‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower
Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a business center.
32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.
Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to noon
  • 2 bars/lounges
  • 4 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Albatros
  • La Claraboya
  • La Trattoria
  • México Lindo

Things to do

  • Children's club
  • Fitness classes
  • Full-service spa
  • Gym
  • Hot tub
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • Banquet hall
  • Built in 1994
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV

Food and drink

  • Coffee/tea maker
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Eco-friendly toiletries
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Property is also known as

Barcelo All Inclusive Cancun
Barcelo Cancun All Inclusive
Barcelo Cancun Costa
Barcelo Costa
Barcelo Costa All Inclusive
Barcelo Costa Cancun
Occidental Costa Cancún All Inclusive All-inclusive property
Cancun Costa
Cancun Costa Barcelo
Costa Barcelo Cancun
Barcelo Costa Cancun Hotel Cancun
Barcelo Costa Cancun Mexico
Costa Real Cancun
Gran Costa Real
Occidental Costa Cancún All Inclusive Cancun
Occidental Costa Cancún Cancun
Occidental Costa Cancún
Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Apr 20, 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Apr 26, 2025 start from $150.21, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Occidental Costa Cancún All Inclusive a good place to stay for couples?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Are there hot tubs at Occidental Costa Cancún All Inclusive?

Yes, guests can enjoy a spa tub at this all-inclusive property.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Does Occidental Costa Cancún All Inclusive have connecting rooms?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Can I book a room with a balcony at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 1003 out of 2372 reviews
Rating 8 - Good. 635 out of 2372 reviews
Rating 6 - Okay. 352 out of 2372 reviews
Rating 4 - Poor. 194 out of 2372 reviews
Rating 2 - Terrible. 188 out of 2372 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Svetlana

Traveled with family and small children
There is no beach here. They quoted me $700 to add a night. Not worth it, we will not be back. It appeared as a family friendly place (not adult only) and drunk teenagers were going crazy during spring break
Stayed 4 nights in Mar 2025

8/10 Good

Bianca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
not too shabby for price
Stayed 7 nights in Mar 2025

8/10 Good

Elizabeth

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. It was quite and for the most part peaceful. We did wish it was more energetic. The events end early around 1030. They need more activities and at night needs to be more lively with music and people gathering together to enjoy the nights. Overall clean and staff helpful.
Stayed 4 nights in Mar 2025

6/10 Okay

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
Just returned from four day stay and I’ll give you my honest pros/cons list. Pros: Resort was clean, staff was amazing, beds are comfortable, breakfast was good, drinks were typical all inclusive type, they stock your fridge daily with beer, soda and water. You can walk to the ferry which is literally next to the resort if you want to go to Isla Mujeres (which we did twice for the beaches). There is nightly entertainment and daily activities. Cons: Beach is small, very small. Not what is pictured on the website, so that was a little disappointing. There is only one pool and I wouldn’t call it “large” but there was plenty of seating. We were told the only reservation for the restaurants was at 10pm, even though they NEVER looked full. They have three restaurants (Seafood, Italian and Mexican) but I couldn’t tell you how the food was because we never ate at one. Lunch and dinner buffet food was always the same. All in all, if you’re looking for a small resort, this will serve its purpose if you don’t care about the beach area. We ended up going out for dinner nightly off site. It was easy to take Ubers, the taxis were much more expensive. I’d stay somewhere else next time, further up the beach.

6/10 Okay

Shazeer

Traveled with family
Liked: Staff & service
The staff is very nice! The food was disappointing even at the specialty restaurants. They need to improve on the food significantly.
Stayed 4 nights in Feb 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the staff on how they work so hard to make us happy. Just Excellent! Thank You.
Stayed 14 nights in Jan 2025

2/10 Terrible

STEVEN

Stayed 1 night in Jan 2025

2/10 Terrible

Diana

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
There are 2 Occidental hotels in the hotel zone. One has a beach where you can walk for miles and has crashing waves to play in. The other one has 50 feet of beach, is land locked, has a view of a shipping lane, has 2.5 feet of calm water roped off so you can’t venture too far into the shipping lane. If you book the wrong one, too bad, too sad. To be fair if you don’t like to walk or swim this hotel is fine. They have very nice employees, but the employees are helpless to help you change your reservation to the other hotel. I was prepared to pay for the other hotel and still couldn’t get help. You are not allowed to actually talk to a person who could help you, you must email them, and then wait for the non-existing response. They got your money, the share holders are happy, so who cares.
Stayed 7 nights in Jan 2025

8/10 Good

Rizabeth Laminero

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time. Overall clean and people were nice and hard working. Will stay again next time.
Stayed 6 nights in Jan 2025

8/10 Good

Marie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Small but good! Not too busy - very friendly staff. If going at a busier time of year it might not be as ideal with the space. We went mid January and it was perfect. The Mexican restaurant was great.
Stayed 4 nights in Jan 2025

4/10 Poor

Malory

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Arelis, Any city

Stayed 7 nights in Dec 2024

6/10 Okay

Cameron

Stayed 3 nights in Jan 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was very good. However, the Air Conditioner in our room did mot work. Reported it twice and then just lived with it. Food and drink was good to excellent. The one thing I would add is a top level liquor option.
Stayed 6 nights in Jan 2025

10/10 Excellent

Judith Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The water was cold and the door won’t lock
Stayed 3 nights in Nov 2024

10/10 Excellent

Melody Monic Palma-

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful! The staff was very attentive and helpful! Cannot wait to come back
Stayed 6 nights in Jan 2025

6/10 Okay

ALEKSANDR

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff and service is good. Clean. Building is not a new. We had small problems with safety box and fan in the bathroom ...they solved the problems in 2 min.
Stayed 6 nights in Dec 2024

6/10 Okay

peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Food could be better
Stayed 9 nights in Dec 2024

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

meiqi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s good for family all inclusive hotel, staffs are very friendly. The room is spacious and clean. The food was ok, but you can tell there are left over from last and recook for next day buffet. We had reservation seafood and Mexican restaurant. Plating and tasting is good, but food wasn’t fresh ingredients. Would considering come back if the food could improve. We had very noisy night, there is some heavy machine working from 8pm to 11pm very loud.
Stayed 4 nights in Dec 2024

2/10 Terrible

Stephanie R

2/10 Terrible

Kyle

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was overpriced, it is located next to a marine refueling point and there is a consistent smell of gasoline. The beach is small and crowded. The staff will lie consistently or ignore you. This “resort” is cheap do not recommend. We cancelled our stay and switched hotels.
Stayed 6 nights in Dec 2024