Occidental Costa Cancún All Inclusive in Cancun

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Family fun on the beach, with outdoor pool, near Escénica Tower

Choose dates to view prices

Dates

February 2025

March 2025

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Outdoor pool, pool umbrellas, sun loungers

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive

Bar

Room service

Housekeeping

Explore the area

Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Escénica Tower
‪4 min walk‬
Playa Tortugas
‪6 min walk‬
Langosta Beach
‪13 min walk‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪24 min drive‬

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Room options

Double Room, Terrace

360 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

360 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

360 sq ft
Resort view
Sleeps 7
1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

360 sq ft
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Hot Tub, Ocean View

829 sq ft
Ocean view
Sleeps 3
1 King Bed

Similar properties

Pool

Breakfast included

All inclusive

Spa

per night

$541 total

includes taxes & fees

Feb 10 - Feb 11

About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

Escénica Tower - 4 min walk
Playa Tortugas - 6 min walk
Langosta Beach - 13 min walk
Puerto Cancun Marina Town Center - 3 min drive
Tortuga Beach - 7 min drive

Getting around

Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

‪Las Hijas de la Tostada - ‬8 min walk
‪Carnitas Michoacán - ‬4 min walk
‪Silk City - ‬12 min walk
‪Los Chachalacos - ‬4 min walk
‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Family fun on the beach, with outdoor pool, near Escénica Tower

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a business center.

32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 bars/lounges
4 restaurants
A poolside bar
Snack bar/deli

Restaurants on site

Albatros
La Claraboya
La Trattoria
México Lindo

Things to do

Children's club
Fitness classes
Full-service spa
Gym
Library
Outdoor pool
Outdoor pool (guest access)
Playground
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Family friendly

Babysitting (surcharge)
Children's club
Free crib
Free rollaway/extra bed
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Facials
Hot stone massages
Sauna
Spa open daily
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 buildings
Banquet hall
Built in 1994
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch plasma TV

Food and drink

Coffee/tea maker
Free stocked minibar
Late-night room service

Air conditioning (climate-controlled)
Ceiling fan
Eco-friendly toiletries
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.

Property is also known as

Barcelo All Inclusive Cancun

Barcelo Cancun All Inclusive

Barcelo Cancun Costa

Barcelo Costa

Barcelo Costa All Inclusive

Barcelo Costa Cancun

Occidental Costa Cancún All Inclusive All-inclusive property

Cancun Costa

Cancun Costa Barcelo

Costa Barcelo Cancun

Barcelo Costa Cancun Hotel Cancun

Barcelo Costa Cancun Mexico

Costa Real Cancun

Gran Costa Real

Occidental Costa Cancún All Inclusive Cancun

Occidental Costa Cancún Cancun

Occidental Costa Cancún

Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Jan 27, 2025, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Jan 29, 2025 start from $188.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a 10-minute walk of Playa Tortugas and Escénica Tower. You'll also find Langosta Beach and Tortuga Beach within a short drive.

Is there parking available at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Occidental Costa Cancún All Inclusive?

This beachfront all-inclusive property offers plenty of amenities for couples including an outdoor pool, a poolside bar, and 4 restaurants.

Does Occidental Costa Cancún All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Are there connecting rooms at Occidental Costa Cancún All Inclusive?

No, this all-inclusive property doesn't feature connecting guestrooms.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

Occidental Costa Cancún All Inclusive Reviews

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

Diana

Traveled with group

Jan 19, 2025

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

There are 2 Occidental hotels in the hotel zone. One has a beach where you can walk for miles and has crashing waves to play in. The other one has 50 feet of beach, is land locked, has a view of a shipping lane, has 2.5 feet of calm water roped off so you can’t venture too far into the shipping lane. If you book the wrong one, too bad, too sad. To be fair if you don’t like to walk or swim this hotel is fine. They have very nice employees, but the employees are helpless to help you change your reservation to the other hotel. I was prepared to pay for the other hotel and still couldn’t get help. You are not allowed to actually talk to a person who could help you, you must email them, and then wait for the non-existing response. They got your money, the share holders are happy, so who cares.

Stayed 7 nights in Jan 2025

10/10 Excellent

Madhusudhanan

Jan 3, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We had a good time staying in Occidental Costa for 4 nights. Very nice place and will definitely recommend.

Stayed 4 nights in Dec 2024

10/10 Excellent

Justin

Jan 1, 2025

Stayed 3 nights in Nov 2024

4/10 Poor

Domonic

Dec 12, 2024

Liked: Cleanliness

Disliked: Amenities, property conditions & facilities

I booked a room with a queen size bed but was given two separate double beds. It was very uncomfortable to sleep because of my height. The location was close to the downtown, city, Isla de Mujeres, shopping, restaurants, clubs and entertainment. The front desk staff was not welcoming and disinterested. The entire staff in the restaurants l, bars, entertainment and grounds were exceptional and very professional. The beach water was not the typical clear and blue Caribbean color. It was dark. The beach access was very small and rocky. The tv resolution was 720p and not 1080p or HD. The small refrigerator didn't keep the items inside cold. The beds where hard and firm. The alcoholic beverages were watered down. No brand liquor. The food in the buffet was not really hot and there wasn't many choices. The room was outdated. The towels felt not soft. The bathroom sink water took long to become warm and hot. Overall I was disappointed with my stay, specifically the food, drinks, beach and room.

Stayed 7 nights in Dec 2024

8/10 Good

Russell

Dec 9, 2024

Stayed 2 nights in Nov 2024

10/10 Excellent

Patricia Garcia

Traveled with partner, Traveled with family

Dec 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was very helpful and talked about areas we could visit. Constantly reminded us spa was available, loved that.

Stayed 4 nights in Dec 2024

10/10 Excellent

Ronen

Dec 4, 2024

Stayed 7 nights in Nov 2024

10/10 Excellent

Laura Jean

Dec 3, 2024

Stayed 4 nights in Nov 2024

6/10 Okay

Donna

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is my second time staying in Occidental. The food was boring. Breakfast was left overs from dinner, no bacon, or sausages. Every day a chicken and pork. It got so boring we had to eat off the resort and we had a better meal. The staff was very friendly but constantly coming in our room for various things without waiting for us to answer. Guest services guy name Sergio was very rude and he was the last time we were there. Many servers were very pleasant except one pool server. She wanted to know why my friend was of a certain Latino race. Very rude and none of her business. Do mot get a room by the snack bar. Extremely noisy. We could hardly sleep direct next to the snack bar. If the food was better we would come back but I don’t think we will.

Stayed 7 nights in Nov 2024

6/10 Okay

Mary

Traveled with group, Traveled with family

Nov 10, 2024

I have stated at Occidental costa 4 different occasions. This last stay November the 4 th , through the 8th was not as good as before. I was put in a non handicapped room for the first 3 days . I’m a double amputee so 100 percent wheelchair bound . Actually had to leave my room and use a public restroom. This was so inconvenient for me. Also couldn’t shower for the first 3 days. Finally got a handicapped room on the evening of November 6 th

Stayed 4 nights in Nov 2024

6/10 Okay

zefrey

Traveled with partner

Nov 4, 2024

Liked: Cleanliness

Pro: the hotel was located adjacent to the Isla Mujeres ferry service. Cons: hotel's beach was small with very little sand; two elevators were inoperative close to our first room; buffet was OK for breakfast but had same entrees every night; speciality restaurants' maitre-d was rude and refused to seat guests without a reservation despite half the tables being empty.

Stayed 4 nights in Oct 2024

10/10 Excellent

Parinaz

Traveled with family and small children

Oct 28, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We have really great time and great for kids so many fun activities the kids club was so nice

Stayed 2 nights in Oct 2024

10/10 Excellent

Liliana

Traveled with group

Oct 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Nos encanto , los empleados del hotel súper amables, la comida estaba muy rica , nos divertimos mucho en la piscina y otras actividades q reservamos en el hotel .

Stayed 5 nights in Oct 2024

8/10 Good

Edouard

Oct 22, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Oct 2024

10/10 Excellent

Jesseca, Onalaska

Oct 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Will stay again, staff are very accommodating.

Stayed 7 nights in Oct 2024

8/10 Good

Dora

Traveled with family

Oct 17, 2024

Liked: Property conditions & facilities

No coment

Stayed 3 nights in Oct 2024

10/10 Excellent

brian james

Traveled with partner

Oct 14, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful staff. Nice size resort

Stayed 5 nights in Oct 2024

8/10 Good

Sava

Oct 13, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Алат

Stayed 7 nights in Oct 2024

8/10 Good

Olga

Oct 11, 2024

Liked: Cleanliness, staff & service, amenities

Pros: close to the beach, nice and clean rooms. The food was Ok, but could use more variety in the buffet. Cons: the elevator was broken the whole time I stayed, and it was humid and very hot in the lobby area.

Stayed 6 nights in Sep 2024

10/10 Excellent

Jason

Oct 9, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff here is amazing.

Stayed 8 nights in Oct 2024

8/10 Good

Melissa Ann

Traveled with group

Oct 8, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff was awesome. Should have more selections in dining. Overall would come again but would take that jpurney to other beaches

Stayed 3 nights in Oct 2024

10/10 Excellent

catalina

Oct 7, 2024

Liked: Cleanliness, staff & service

Tienen muy buena comida, pero es un hotel viejo y tiene cucarachas

Stayed 3 nights in Oct 2024

10/10 Excellent

Magdalis

Traveled with partner

Oct 7, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was just perfect and berto el mejor waiter ever !!!!!! La pasamos de maravilla , todo fue muy relajante y tranquilo !

Stayed 3 nights in Oct 2024

8/10 Good

Dave

Oct 7, 2024

Liked: Cleanliness, amenities

It’s a good staying your vacation

Stayed 2 nights in Oct 2024

10/10 Excellent

Vanessa

Traveled with family and small children

Oct 3, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Kid friendly atmosphere was a huge plus. Wishing they install a kids play pool area so we can stay again soon. Other than that our experience was extraordinary.

Stayed 3 nights in Sep 2024