Occidental Costa Cancún All Inclusive in Cancun

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Beach spa retreat walking distance from Escénica Tower

Choose dates to view prices

Dates

December 2024

January 2025

Junior Suite, Hot Tub, Ocean View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Outdoor pool, pool umbrellas, sun loungers

Double Room, Sea View | Free minibar, in-room safe, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

All inclusive

Bar

Breakfast included

Room service

Pool

Gym

Explore the area

Blvd. Kukulcan Km 4.5, Zona Hotelera, Cancun, QROO, 77500

Escénica Tower
4 min walk
Playa Tortugas
6 min walk
Langosta Beach
13 min walk
Cancun, Quintana Roo (CUN-Cancun Intl.)
24 min drive

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Room options

Double Room, Terrace

360 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

Free minibar, in-room safe, blackout drapes, iron/ironing board

Double Room

360 sq ft
Resort view
Sleeps 4
1 King Bed OR 2 Double Beds

2x2 interconnecting rooms

360 sq ft
Resort view
Sleeps 7
1 King Bed and 2 Double Beds OR 2 King Beds

Double Room, Sea View

360 sq ft
Sea view
Sleeps 4
1 King Bed OR 2 Double Beds

Junior Suite, Hot Tub, Ocean View

829 sq ft
Ocean view
Sleeps 3
1 King Bed

Pool

Breakfast included

All inclusive

Spa

per night

$265 total

includes taxes & fees

Dec 9 - Dec 10

About the neighborhood

Cancun

Located in Zona Hotelera within a 5-minute walk of Escénica Tower, Occidental Costa Cancún All Inclusive is within 2 miles (3 km) of other popular sights like Puerto Cancun Marina Town Center. This 358-room, 3.5-star property welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

Playa Tortugas - 6 min walk - 0.4 miles
Langosta Beach - 13 min walk - 0.7 miles
Puerto Cancun Marina Town Center - 3 min drive - 1.9 miles
Plaza 28 - 6 min drive - 3.4 miles
Tortuga Beach - 7 min drive - 2.4 miles

Getting around

Cancun Intl. Airport (CUN) - 24 min drive

Restaurants

‪Las Hijas de la Tostada - ‬8 min walk
‪Carnitas Michoacán - ‬4 min walk
‪Silk City - ‬12 min walk
‪Los Chachalacos - ‬4 min walk
‪Sirenas Raw Bar - ‬4 min walk

About this property

Occidental Costa Cancún All Inclusive

Beach spa retreat walking distance from Escénica Tower

Occidental Costa Cancún All Inclusive features a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this all-inclusive property include a sauna, free WiFi in public areas, and a business center.

32-inch plasma TVs are available for entertainment, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free minibar items, coffee makers, and ceiling fans are other standard amenities.

Recreational amenities at the property include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property

This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Wheelchair-accessible parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available daily 7:00 AM to noon
2 bars/lounges
4 restaurants
A poolside bar
Snack bar/deli

Restaurants on site

Albatros
La Claraboya
La Trattoria
México Lindo

Things to do

Children's club
Fitness classes
Full-service spa
Gym
Library
Outdoor pool
Outdoor pool (guest access)
Playground
Sauna
Shopping
Spa tub
Steam room
Yoga classes

Family friendly

Babysitting (surcharge)
Children's club
Free crib
Free rollaway/extra bed
Free supervised activities for children
Laundry facilities
Outdoor pool
Playground
Snack bar/deli

Conveniences

24-hour front desk
ATM
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business center
Meeting room

Outdoors

Beach loungers
Beach towels
Beach umbrellas
Garden
On the beach
Pool loungers
Pool umbrellas

Full-service spa

Facials
Hot stone massages
Sauna
Spa open daily
Spa tub
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible parking
Wheelchair-accessible registration desk

3 buildings
Banquet hall
Built in 1994
Designated smoking areas (fines apply)

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free crib
Free rollaway/extra bed

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

32-inch plasma TV

Food and drink

Coffee/tea maker
Free stocked minibar
Late-night room service

Air conditioning (climate-controlled)
Ceiling fan
Eco-friendly toiletries
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Free rollaway/extra beds are available
Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

A tax is imposed by the city: MXN 76.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

A facilities fee includes use of: spa

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3:00 PM—-midnight
Check-out: 11 AM
Minimum check-in age: 18

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards and cash.
Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
Cashless payment methods are available for all transactions.

Property is also known as

Barcelo All Inclusive Cancun

Barcelo Cancun All Inclusive

Barcelo Cancun Costa

Barcelo Costa

Barcelo Costa All Inclusive

Barcelo Costa Cancun

Occidental Costa Cancún All Inclusive All-inclusive property

Cancun Costa

Cancun Costa Barcelo

Costa Barcelo Cancun

Barcelo Costa Cancun Hotel Cancun

Barcelo Costa Cancun Mexico

Costa Real Cancun

Gran Costa Real

Occidental Costa Cancún All Inclusive Cancun

Occidental Costa Cancún Cancun

Occidental Costa Cancún

Occintal Costa Cancún Inclusi

Frequently asked questions

Will I find all-inclusive rate plans at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive is an all-inclusive resort and rates come with all meals.

How much does it cost to stay at Occidental Costa Cancún All Inclusive?

As of Nov 25, 2024, prices found for a 1-night stay for 2 adults at Occidental Costa Cancún All Inclusive on Nov 29, 2024 start from $183.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is free cancellation available at Occidental Costa Cancún All Inclusive?

Occidental Costa Cancún All Inclusive offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What's there to see near Occidental Costa Cancún All Inclusive?

This property is situated in Zona Hotelera within a short 6-minute walk of Playa Tortugas and also 13 minutes on foot from Langosta Beach. You'll also find Puerto Cancun Marina Town Center and Tortuga Beach within a short drive.

Will I be able to park at Occidental Costa Cancún All Inclusive?

Yes, self parking is offered for free at the all-inclusive property. Accessible parking is also available for guests.

Is a spa located at Occidental Costa Cancún All Inclusive?

Zenserenz is the property's spa and services include hot stone massages, facials, and body treatments.

Does Occidental Costa Cancún All Inclusive have a casino at the property?

No, Occidental Costa Cancún All Inclusive doesn't have a casino.

Will I find an indoor pool at Occidental Costa Cancún All Inclusive?

No, this property doesn't have an indoor pool; however, there is an outdoor pool.

Is Occidental Costa Cancún All Inclusive good for couples?

Amenities that appeal to couples at this waterfront farm stay include a fireplace and a kitchen along with tennis.

Does Occidental Costa Cancún All Inclusive have a hot tub?

Yes, this all-inclusive property has a spa tub.

Does Occidental Costa Cancún All Inclusive feature a restaurant that includes a breakfast menu?

Yes, Occidental Costa Cancún All Inclusive has 4 restaurants, and serves free buffet breakfast each morning.

Will Occidental Costa Cancún All Inclusive allow pets to stay for free?

No, pets and service animals aren't allowed at Occidental Costa Cancún All Inclusive.

Does Occidental Costa Cancún All Inclusive have connecting rooms?

No, there aren't connecting guestrooms at this all-inclusive property.

How far is the airport from Occidental Costa Cancún All Inclusive?

The closest major airport to Occidental Costa Cancún All Inclusive is Cancun Intl. Airport (CUN), which is 13.3 mi away (24 minutes by car).

Are there rooms with balconies at Occidental Costa Cancún All Inclusive?

Yes, some guestrooms at this all-inclusive property offer either a furnished balcony or a terrace where guests can enjoy ocean or garden views.

Does Occidental Costa Cancún All Inclusive have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Occidental Costa Cancún All Inclusive.

7.8

Good

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

6/10 Okay

Donna

Nov 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

This is my second time staying in Occidental. The food was boring. Breakfast was left overs from dinner, no bacon, or sausages. Every day a chicken and pork. It got so boring we had to eat off the resort and we had a better meal. The staff was very friendly but constantly coming in our room for various things without waiting for us to answer. Guest services guy name Sergio was very rude and he was the last time we were there. Many servers were very pleasant except one pool server. She wanted to know why my friend was of a certain Latino race. Very rude and none of her business. Do mot get a room by the snack bar. Extremely noisy. We could hardly sleep direct next to the snack bar. If the food was better we would come back but I don’t think we will.

Stayed 7 nights in Nov 2024

6/10 Okay

Mary

Traveled with group, Traveled with family

Nov 10, 2024

I have stated at Occidental costa 4 different occasions. This last stay November the 4 th , through the 8th was not as good as before. I was put in a non handicapped room for the first 3 days . I’m a double amputee so 100 percent wheelchair bound . Actually had to leave my room and use a public restroom. This was so inconvenient for me. Also couldn’t shower for the first 3 days. Finally got a handicapped room on the evening of November 6 th

Stayed 4 nights in Nov 2024

6/10 Okay

zefrey

Traveled with partner

Nov 4, 2024

Liked: Cleanliness

Pro: the hotel was located adjacent to the Isla Mujeres ferry service. Cons: hotel's beach was small with very little sand; two elevators were inoperative close to our first room; buffet was OK for breakfast but had same entrees every night; speciality restaurants' maitre-d was rude and refused to seat guests without a reservation despite half the tables being empty.

Stayed 4 nights in Oct 2024

8/10 Good

Dora

Traveled with family

Oct 17, 2024

Liked: Property conditions & facilities

No coment

Stayed 3 nights in Oct 2024

10/10 Excellent

EZEQUIEL

Aug 26, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 3 nights in Aug 2024

10/10 Excellent

Ryan

Traveled with family

Aug 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

This is my second time coming to this hotel and I’m even more happy with it than the first. Staff was very nice and they did some upgrades. The beach was clean and the rocks that were there as you enter the water the previous time were removed which was nice . You can see that the air conditioning vents were replaced and nice and clean. New food choices and entertainment. Pool was very clean and the grounds very well kept. Overall I had a great week there with my family.

Stayed 5 nights in Aug 2024

8/10 Good

Baylee

Traveled with partner

Aug 25, 2024

Liked: Staff & service, amenities, property conditions & facilities

What really makes this property special are the people. They were all so kind and helpful throughout my time there. The food was great, drinks were strong, and our room was cleaned daily. You also feel very safe on the resort as well, which was one of my main concerns. The only downfall of this resort is the cleanliness of the dishes and the pool. I don’t think they always clean the dishes, just rinse them. There was multiple occasions were our glasses or dishes had an odor or some food residue. The pool seems clean, but I wore my goggles in the one day and there was a bunch of black fuzzy spots all on the floor. I looked it up and I believe it was black algae. Upon further research, I strayed away from the pool since. I am concerned about the cleanliness of it. Overall, as long as you check your dishes and stay away from the pool I don’t think you’d have any issues. Beach area was small but beautiful and you can’t ask for a better price at an all inclusive resort.

Stayed 6 nights in Aug 2024

2/10 Terrible

Arnoldo

Traveled with group

Aug 24, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

We had the worse experience ever as a matter of fact I'm waiting for my reimbursement we've aways used Expedia and I would like to keep utilizing their service but we need to get compensated for this terrible stay, when can we expect that reeimbursement???

Stayed 4 nights in Aug 2024

6/10 Okay

Libny

Aug 21, 2024

Liked: Staff & service

Disliked: Property conditions & facilities

La habitación no era lo que esperaba me vendieron una y me dieron otra y no fue posible el cambio de la misma , el Personal muy amable y atento , el área de la playa horrible la verdad me voy decepcionado de la playa del hotel . Pero todo lo demás muy bien . Los restaurantes y su personal maravillosos .

Stayed 7 nights in Aug 2024

8/10 Good

eduardo

Traveled with family

Aug 20, 2024

Liked: Staff & service

The food is not good all the restaurants

Stayed 5 nights in Aug 2024

10/10 Excellent

Paige

Aug 19, 2024

Stayed 4 nights in Aug 2024

6/10 Okay

Rebecca Katarina

Traveled with group

Aug 18, 2024

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

A lot of issues with rooms at check in. Rooms not ready, then broken door and AC. Had to change rooms and new room deadbolt wasn’t working on door.

Stayed 3 nights in Aug 2024

8/10 Good

SANTA

Aug 17, 2024

Liked: Cleanliness

Stayed 5 nights in Aug 2024

8/10 Good

Julia

Aug 17, 2024

Stayed 5 nights in Jun 2024

10/10 Excellent

Luis Anthony

Traveled with partner

Aug 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was very nice and helpful. The food was very good and there were a nice pallet of dishes.

Stayed 4 nights in Aug 2024

10/10 Excellent

Jane A

Traveled with family and small children

Aug 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

My family really enjoyed this property. Very convenient for everything. We felt safe. Staff were all friendly. However, the front desk needs improvement such as more people to assist, able to speak English. It was a long line to wait to check in and out. Also, there’s language barrier when I was asking for extra bed. Additional, the gym as super hot. The AC has been down according to the front desk so it needs repair. The entertainment at night were wonderful especially the Michael Jackson show. I highly recommend this property.

Stayed 7 nights in Jul 2024

8/10 Good

Sheryl Mae

Traveled with family

Aug 16, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We went as a group of 6 ladies and we really enjoyed our stay at Occidental Costa Cancun. The property was always clean and the staff, were AMAZING! Our beach side server, Sarai was the bomb. The food was great and there was always something yummy when you got hungry.

Stayed 7 nights in Jul 2024

8/10 Good

Alexa Paola

Aug 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Aug 2024

4/10 Poor

Luis Alonso

Aug 14, 2024

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Check-in staff was horrible. Careless

Stayed 4 nights in Aug 2024

10/10 Excellent

LaTese

Traveled with group

Aug 14, 2024

Liked: Cleanliness, property conditions & facilities

The staff and amenities exceeded my expectations!

Stayed 3 nights in Aug 2024

8/10 Good

Wilian Quijada

Traveled with family and small children

Aug 10, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stuff was everywhere

Stayed 6 nights in Aug 2024

8/10 Good

Anton, Kingston upon Thames

Aug 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy access to main attractions in Cancun via public transportation. Good agent in lobby for tours to Tulum, Hol Box, Chichen Itza, etc. loads of activities for families. Very friendly and helpful staff. Fantastic beach area - small and clean.

Stayed 7 nights in Jul 2024

10/10 Excellent

Yolanda

Aug 8, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Me gusta la buena disponibilidad de la gente y la actitud de todos La comida es excelente y los chef muy amables

Stayed 1 night in Aug 2024

2/10 Terrible

olatunde

Aug 6, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Aug 2024

4/10 Poor

Cindy

Traveled with family

Aug 5, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The staff was friendly. The rooms we average. The drinks non-alcoholic/alcoholic were horrible. I went for my birthday but was in bed the whole day with upset stomach.

Stayed 5 nights in Jul 2024