Hotel Imperial las Perlas

3.5 star property
Beachfront Cancun hotel in Zona Hotelera with free parking

Choose dates to view prices

Photo gallery for Hotel Imperial las Perlas

Outdoor pool
On the beach
Exterior
Standard Room | Iron/ironing board, bed sheets
Standard Double Room | Balcony view

Reviews

6.8 out of 10

Popular amenities

  • All inclusive
  • Breakfast available
  • Bar
  • Housekeeping
  • Room service
  • Pool

Explore the area

Map
Blvd. Kukulcan Km 2.5, Cancun, QROO, 77500
  • Las Perlas Beach
    ‪3 min walk‬
  • Playa Tortugas
    ‪14 min walk‬
  • Puerto Cancun Marina Town Center
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪21 min drive‬

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Room options

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

  • 215 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the neighborhood

Cancun

Located in Zona Hotelera, Hotel Imperial las Perlas is 2.5 mi (4 km) from Tortuga Beach and within a 10-minute drive of other popular attractions like Cancun Mall. This 3.5-star hotel has 115 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free self parking.

What's nearby

  • Las Perlas Beach - 3 min walk
  • Playa Tortugas - 14 min walk
  • Puerto Cancun Marina Town Center - 15 min walk
  • Tortuga Beach - 9 min drive
  • La Isla Shopping Mall - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 21 min drive

Restaurants

  • ‪Hiromi - ‬16 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Restaurante Käajal - ‬16 min walk
  • ‪Gran Puerto Marina - ‬16 min walk
  • ‪Las Hijas de la Tostada - ‬13 min walk

About this property

Hotel Imperial las Perlas

Beachfront Cancun hotel in Zona Hotelera with free parking
Guests staying at Hotel Imperial las Perlas enjoy an outdoor pool, a children's pool, and free WiFi in public areas. There's free parking if you drive. Front-desk staff are standing by 24/7 to assist with any requests. This hotel also has a terrace.
32-inch LED TVs come with cable channels. Free toiletries are also available.
An outdoor pool and a children's pool are on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MXN 210 for adults and MXN 140 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MXN 210 for adults and MXN 140 for children
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • There are no elevators.

Property is also known as

Imperial Las Perlas Cancun
Hotel Imperial las Perlas Hotel
Hotel Imperial las Perlas Cancun
Hotel Imperial las Perlas Hotel Cancun
Hotel Imperial las Perlas with optional All Inclusive

Frequently asked questions

What can I see around Hotel Imperial las Perlas?

This hotel is situated in Zona Hotelera within a short 14-minute walk of Playa Tortugas and also 15 minutes on foot from Puerto Cancun Marina Town Center. You'll also find Plaza Las Americas and Langosta Beach within a short drive.

How much does it cost to stay at Hotel Imperial las Perlas?

As of Feb 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Imperial las Perlas on Mar 9, 2025 start from $65.48, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Hotel Imperial las Perlas?

Yes, self parking is offered for free at the hotel.

Does Hotel Imperial las Perlas have a casino on the premises?

No, Hotel Imperial las Perlas doesn't have a casino.

Will I find an indoor pool at Hotel Imperial las Perlas?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What amenities will couples enjoy at Hotel Imperial las Perlas?

This beachfront hotel offers plenty of amenities for couples including an outdoor pool, 2 bars, and a restaurant.

Does Hotel Imperial las Perlas have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Imperial las Perlas have a restaurant with a breakfast menu?

Yes, Hotel Imperial las Perlas serves buffet breakfast each morning for a surcharge from its restaurant.

Will Hotel Imperial las Perlas allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Imperial las Perlas.

Are there connecting rooms at Hotel Imperial las Perlas?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Hotel Imperial las Perlas?

The closest major airport to Hotel Imperial las Perlas is Cancun Intl. Airport (CUN), which is 12.2 mi away (21 minutes by car).

Can I book a room with a balcony at Hotel Imperial las Perlas?

No, at Hotel Imperial las Perlas, there aren't any guestrooms that list a balcony.

Hotel Imperial las Perlas Reviews

Reviews

6.8
Rating 10 - Excellent. 269 out of 996 reviews
Rating 8 - Good. 240 out of 996 reviews
Rating 6 - Okay. 199 out of 996 reviews
Rating 4 - Poor. 115 out of 996 reviews
Rating 2 - Terrible. 173 out of 996 reviews

7.2/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos, Austin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a late check in, the counter employee,was rude , slow and distracted. I requested a late check out and Eusebio said yes. A few minutes later they called and said I would be charged by the minute of late check out. Internet was down, hotel is old. They're are better choices around. des
Stayed 1 night in Dec 2024

6/10 Okay

Louis

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Few things are very disappointing like : 1- there's absolutely no beach (about 20ft, 6 chairs) 2- the sea sight is even worst ! In front of the 6 chairs there's is the Cancun Sailing Matin (an over sea building and many boats booking the view) 3- my checkout was at noon while my leaving transport was at 16 o'clock, I was then ordered to stay in the lobby for the 4 hours with NO FOOD nor Water ... Staff and cleanliness are both very good.
Stayed 3 nights in Nov 2024

6/10 Okay

nadia

Traveled with family
Liked: Cleanliness, staff & service
It was ok, staff very nice.. no elevator if you have heavy luggage. Pool looked clean, drinks not good, food was ok. There is a public beach a 2 mnts walk but the water not so clear and has a lot of seaweed... the hotel has a small beach right in front of the marina where boat tours take olace so is not really private. A lot of ppl passing by.
Stayed 1 night in Nov 2024

8/10 Good

Elba

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly staff, location good. Away from the nightclub noise, but don’t forget earplugs to block the occasional singing aficionados. Overall you get what you pay for.
Stayed 3 nights in Nov 2024

4/10 Poor

Cynthia M, San Jacinto

Stayed 2 nights in Sep 2024

2/10 Terrible

Dora, Alton

Traveled with family
La locación muy mala estaba todo, muy lejos. La comida malísima las bebidas también muy malas. La playa no se podía nadar. Había muchísimo ruido, no podías descansar el agua. En el baño se salía hasta el cuarto nunca volvería ahí y no lo recomendaría.
Stayed 2 nights in Nov 2024

2/10 Terrible

Ahmad Jamshed

Disliked: Cleanliness, staff & service, property conditions & facilities
Seemed like a motel to me
Stayed 6 nights in Nov 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great budget option
Older hotel right on the bay by the ferry to Isla Mujeres. Basic rooms but large and clean. The restaurant is not fancy but the food is excellent and the drinks are affordable. Fun Mexican music plays in the bar in the evening and the crowd is fun. It all quiets down by midnight. Nice pool, great staff, I had a very pleasant relaxing 2-day stay.
Stayed 2 nights in Nov 2024

2/10 Terrible

Vladimir

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the room, food was awful, very old and outdated building. Do not stay here!
Stayed 7 nights in Nov 2024

8/10 Good

Lissette

If you have plans and need a place to crash this would be a great option. Staff were super friendly
Stayed 2 nights in Nov 2024

6/10 Okay

ANTONIO

Disliked: Cleanliness, property conditions & facilities
Food, playa, shower hot water and oceon view poor
Stayed 3 nights in Nov 2024

2/10 Terrible

Faisal, milton

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They are misgouding the customers with all inclusive . Its not all inclusive. No breakfast offered No lunch Only dinner wirh beer
Stayed 9 nights in Oct 2024

2/10 Terrible

Isabelle

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Good for 1 or 2 nights or if you have a car
Be aware that this hotel is like being in cuba (or worse). Let's state the positives: very clean...bar and restaurant employees are nice. First: reception: we arrived earlier than 3pm..they made us wait....for a long time and then give us the bracelets to go eat and drink. Never seen that kind of wait at reception before. Lunch: hamburgers, hot dogs and fries and a few extras (we were there for 2 nights thank God). Room was ready at 3pm. bellboy ensure we needed him for a/c and tv (the breakers were not on). Big large room. 2 double beds, 1 tiny 24 inch tiv, table with 4 charrs and a makup table. Bathroom with shower and door that hi the toilet...Very clean...but this hotel is VERY OLD. like cuban ones. Good tv channels. Pool is tiny and beach is unexistent...like 12 chairs ...they sacrificied beach to build the cancun sail...so if you are in the only restaurant you see people all day walking down to go for their catamaran excursion..then on their way back they use the outdoor bathrooms...so...no privacy at all...no beach not able to swim at all. Dinner: you have few choices in the buffet let me tell you we are not fussy but omg this is very basic...and NO desert (only one: 1st night jell-0 and second night rice puddintg). NO WINE at all. Not a real all inclusive you need to buy your own! very noisy no way we could sleep the security was not there to prevent noise at night. Breakfast is basic...all is basic. Bar from 11am to 10h30 pm. no entertainment nothing at all.
Stayed 2 nights in Nov 2024

8/10 Good

Nathan R.D, Valparaiso

Traveled with partner
Liked: Cleanliness, staff & service
If you want to go to Cancun, be somewhere that is design and put together for Mexican tourism feel part of the Mexican resort culture, be surrounded by the wonderfulness of its people and experience a little bit more of the culture you may enjoy the Imperial. do not come here if you’re expecting a four or five star American Cancun resort experience. You don’t go to McDonald’s and pay a value menu price expecting to get the best ribeye steak you ever had. We thoroughly enjoyed our stay here. It was a great new experience. The location is perfect. If you enjoy getting out and exploring the area around you, you can jump on a bus for 12 pesos and it’ll take you just about anywhere you want to go and Cancun. You’re within 15 min walking distance of the ferry that will take you over to Isla Mujeres . You’re also within walking distance of Las Perlas Mall and youre 200 yards from the public beach. If you’re interested in taking catamaran party tours, snorkeling, or diving the marina that all the other hotels come to is right on your own the beach. The buffets are more of a snack buffet than what you would expect. Everything here is on a small scale.
Stayed 3 nights in Oct 2024

2/10 Terrible

Gwendolyn, MAHTOMEDI

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1 restaurant
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and all inclusive is a great deal it is visited by mostly Mexican guest and caters in that direction. Staff was great and food was delicious.
Stayed 5 nights in Oct 2024

8/10 Good

Vicente, Anaheim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The staff was super friendly the all inclusive food was all the same buffet but you get what you pay for in overall all was good
Stayed 4 nights in Sep 2024

10/10 Excellent

emanuel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was nice and always looked out for our needs
Stayed 5 nights in Sep 2024

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the staff.... Antonio, Eduardo made my stay wonderful!
Stayed 5 nights in Sep 2024

8/10 Good

Francine

Liked: Cleanliness, staff & service, property conditions & facilities
No entertainment only music in the pool area. Perhaps a live show on the beach would have been nice. Mariachi's would have made me feel I was in Mexico, yoga, work outs at the pool I suggest. Nothing for children to do just swim... The food was ok. But really no Mexican food .. no tacos, or burritos not even pica de gallo. No options for Vegans just charros or black beans and rice. The staff is amazing especially the Bartenders. The grill guy Eduardo made the best burgers and pancakes for breakfast....Drinks are watered down though.. The hotel needs a new look and if they do upgrade and keep their staff its for sure to be a 5 star property.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leilani

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me be blunt. It is old. It is in Mexico. Stop whining about it's age and the language barrier. Next "they only speak Spanish" no, they don't. The check in counter, gift shop, sissy, and a few others speak English and others pick up on key words. You need to stop expecting they cater only to you. People complained they only liked foreign people, or white people, or natives... They helped the people who were kind and those who tipped. Not much different than the states. If you side eye them and judge them before you even talk to them, expect the same, talking about you woman who was side eyeing workers and fellow guests. The "everything is broken" is also wrong. And the "no hot water" is only semi true. There is warm water that comes through old showers. "Rooms are the worst" is also false. It is obviously one much more filled but the space is great. You can enjoy the space and move about it as needed. "Beach is bad" this too is a semi true. It is still enjoyable unless you want a swim. There is a hammock in the water... Kinda interesting. The view is beautiful. "The dock ruins everything" actually I love it. Watching the boats, the smiles on people's faces, the bustle, so nice. "Food is bad" we only experienced 1 bad things, the nachos. The food is amazing. Tender meat, good veggies, pastas, so yummy burgers! Get the all inclusive! So worth it.the service is great! Sissy is the best! Say hi to get for me. Trust me she and the snack bar guy, and the lead breakfast server.
Stayed 4 nights in Sep 2024

8/10 Good

Jenny Estella, lodi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a budget friendly place to stay. I was traveling with my niece and we felt safe. The food is good enough to not go hungry, but by no means a five star restaurant. The snack bar offers drinks, both alcoholic and non-alcoholic, nachos, fries, cheeseburgers, and hotdogs. Although it is an older hotel, it was clean and we felt safe. The staff was friendly for the most part, there's always 1 or 2 that don't like their job, lol. Check in was fast and easy. There is an onsite convenience store which we did visit nightly for chips and such. There is a desk in the lobby where you can purchase tours, Minerva was very kind and knowledgeable, and we had no issues with the tours we bought. If you are going for the first time, xcaret is definitely a tour I recommend! There are so many negative reviews on this place that we almost didn't stay here, but I'm glad we did. The only REAL issue i had was the shower head, it sprays hard like a bunch of little needles on your back, lmao. There is a bus stop right across the street from the hotel that takes you to the night clubs or market 28. We were out every day, so for us, this hotel was just fine. And they do have a nice clean pool and towel service.
Stayed 7 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great, mostly for Spanish speaking travelers. We had a nice time.
Stayed 4 nights in Aug 2024

2/10 Terrible

ovidio antonio, Thousand oaks

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel, no elevator, no amenities, super expensive, very bad service.
Stayed 4 nights in Aug 2024

8/10 Good

Heidi

Traveled with partner
Liked: Cleanliness, staff & service
Love that it’s so close to beach, room has no microwave or fridge. Also the catamarans leave from right in front off hotel, so always a lot of stuff going on. Wish there would have been a little more beach area to hotel and less seaweed. I stayed at this same place a few years ago, food has gotten better. Service was good room got cleaned every day, and everyone was very friendly
Stayed 5 nights in Aug 2024