Grand Royal Lagoon in Cancun | Best Rates & Deals on Orbitz

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Lakefront hotel with a marina and a 24-hour front desk

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Where to?

Dates

April 2025

May 2025

Standard Room, Pool View ( subject to availability) | In-room safe, desk, blackout drapes, iron/ironing board

Overview
Rooms
Location
Policies

Good

Popular amenities

Room service
Housekeeping
24/7 front desk
Air conditioning
Parking included

Explore the area

Calle Quetzal No 8-a, Cancun, QROO, 77500

Cancun Convention Center
‪19 min walk‬
Tortuga Beach
‪3 min drive‬
Gaviota Azul Beach
‪4 min drive‬
Cancun, Quintana Roo (CUN-Cancun Intl.)
‪25 min drive‬

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Room options

Standard Room, Pool View ( subject to availability)

City view
Sleeps 4
2 Double Beds OR 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Room Standard

Sleeps 4
2 Full Bed(s)

About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park, Grand Royal Lagoon is within a mile (2 km) of other popular sights such as Cancun Convention Center. This 34-room, 3-star hotel has a restaurant along with conveniences like a marina and an outdoor pool.

What's nearby

Cancun Convention Center - 19 min walk - 1.0 mile
Forum Beach - 3 min drive - 1.3 miles
Tortuga Beach - 3 min drive - 1.8 miles
Gaviota Azul Beach - 4 min drive - 1.6 miles
La Isla Shopping Mall - 6 min drive - 3.1 miles

Getting around

Cancun Intl. Airport (CUN) - 25 min drive

Restaurants

‪Señor Frogs - ‬5 min drive
‪Club InterContinental - ‬7 min walk
‪The Surfin Burrito - ‬5 min drive
‪Taqueria los Chachalacos - ‬3 min drive
‪Los de Pescado - ‬3 min walk

About this property

Grand Royal Lagoon

Lakefront hotel with a marina and a 24-hour front desk

Guests staying at Grand Royal Lagoon enjoy access to a marina, an outdoor pool, and free WiFi in public areas. There's free parking and an airport shuttle for a fee. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Additional amenities include express check-in, express check-out, and a terrace.

Flat-screen TVs come with cable channels. Other standard amenities include safes, ironing boards, and desks.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Outdoor pool, open 8:00 AM to 8:30 PM, sun loungers

Pool
Breakfast included
Parking included
Free WiFi

includes taxes & fees

$61 per night

Apr 5 - Apr 6

Property amenities

Internet

Available in some public areas: Free WiFi and wired internet

Parking and transportation

Roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Limo/town car service
Free extended parking on site

Food and drink

A restaurant

Things to do

Outdoor pool
Personal motorized watercraft
TV in common areas

Family friendly

Babysitting (surcharge)
In-room crib
Outdoor pool
Refrigerator on request

Conveniences

24-hour front desk

Guest services

Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service

Outdoors

Garden
Marina
On a lake
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

3 floors
4 buildings
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free crib

Bathroom

Free toiletries
Hair dryer (on request)
Private bathroom
Shower
Towels provided

Entertainment

Flat-screen TV with cable channels

Food and drink

Refrigerator on request
Room service

Access via exterior corridors
Air conditioning (climate-controlled)
Desk
Iron/ironing board
Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 PM

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Late check-out subject to availability

Late check-out fee: MXN 450

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

This property doesn't allow pets or service animals

Children and extra beds

Children 11 years old and younger stay free when using existing bedding
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Late check-out fee: MXN 450 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Check-in: 3 PM—-6:00 PM
Check-out: noon
Minimum check-in age: 18

The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
The minimum check-in age for Spring Break is 18 years old.
This property accepts credit cards, debit cards, and cash.
The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

Unmarried guests may be restricted from sharing rooms in accordance with local laws. Guests must provide proof of marriage if requested by the property.
Registered guests are the only ones allowed in guestrooms.
There are no elevators.
No rollaway or extra beds are available.

Property is also known as

Grand Royal Lagoon

Grand Royal Lagoon Cancun

Grand Royal Lagoon Hotel

Royal Lagoon

Grand Royal Lagoon Hotel Cancun

Grand Royal Lagoon Hotel

Grand Royal Lagoon Cancun

Grand Royal Lagoon Hotel Cancun

Frequently asked questions

Is free cancellation available at Grand Royal Lagoon?

Grand Royal Lagoon offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Grand Royal Lagoon?

As of Apr 2, 2025, prices found for a 1-night stay for 2 adults at Grand Royal Lagoon on Apr 11, 2025 start from $53.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Grand Royal Lagoon?

This hotel is situated in Zona Hotelera within a 10-minute walk of West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Playa Ancha. You'll also find La Isla Shopping Mall and Forum Beach within a short drive.

Will I be able to park at Grand Royal Lagoon?

Yes, self parking and long-term parking are offered for free at the hotel.

Does Grand Royal Lagoon include a casino?

No, Grand Royal Lagoon doesn't have a casino.

Will I find an indoor pool at Grand Royal Lagoon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Grand Royal Lagoon?

This lakeside hotel offers plenty of amenities for couples including an outdoor pool, a restaurant, and a marina.

Does Grand Royal Lagoon have a hot tub?

No, there isn't a spa tub at this hotel.

Does Grand Royal Lagoon have a restaurant with a breakfast menu?

No, Grand Royal Lagoon doesn't have a restaurant that serves breakfast.

Will Grand Royal Lagoon allow pets to stay for free?

No, pets and service animals aren't allowed at Grand Royal Lagoon.

Are there connecting rooms at Grand Royal Lagoon?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Grand Royal Lagoon?

The closest major airport to Grand Royal Lagoon is Cancun Intl. Airport (CUN), which is 15.2 mi away (25 minutes by car).

Can I book a room with a balcony at Grand Royal Lagoon?

No, there aren't any guestrooms with balconies at Grand Royal Lagoon.

Grand Royal Lagoon Reviews

7.0

Good

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

6/10 Okay

Yu

Traveled with family

Dec 20, 2024

The property located at very convenient location. Easy transportation and close to everything. But the hotel room conditions like the brick wall and ceiling and furniture need upgrade for sure. Also the water pressure for the toilet is very low. It takes lots of attempts to flush. The wifi signal was not good as well.

Stayed 7 nights in Dec 2024

4/10 Poor

Jared

Traveled with group

Nov 28, 2024

no era amable y estaba sucio el cuarto y también las camas. no tan seguras las puertas y muy oscuro todo

Stayed 1 night in Nov 2024

6/10 Okay

Constantin

Traveled with partner

Nov 21, 2024

The hotel location looks like a residential area on the lagoon side; however is not far from Presidente Intercontinental hotel, where one can enjoy first class facilities on the beach, restaurants, large pool, etc. To do that you need to pass through hotel lobby to access above facilities. Public transportation toward Downtown is fairly convenient R1 and R2 busses, just 50 cents USD fare. Overall, Grand Royal Lagoon hotel for the budget price is acceptable.

Stayed 7 nights in Nov 2024

10/10 Excellent

Natalia

Nov 19, 2024

Stayed 10 nights in Oct 2024

10/10 Excellent

Ana Luisa

Traveled with group, Traveled with family

Oct 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Everything

Stayed 7 nights in Oct 2024

2/10 Terrible

shantal

Jun 25, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Minutes after checking in , there was a power outage, and everyone else had electricity , there was no WiFi in the rooms , they didn't want to give a refund and nobody wanted to talk ,they said there was the manager , they also charged me $40 for sanitation , after already paying so much for a dirty nasty, uncomfortable room

Stayed 8 nights in Jun 2024

4/10 Poor

Verified traveler

Traveled with family

Jun 23, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Necesitan invertirle dinero.

En las imagenes se ve un hotel que nunca veras en vivo. La puerta del baño no servia la chapa, colchones viejos, la ventana no tenia tampoco buen cierre, no tienen guarda equipaje. El cuarto olia a cigarro y estaba empapado el piso. Se que es económico, pero hay del mismo precio con mejor cuidado de la limpieza y de sus instalaciones. Buena ubicacion cerca de todo. Lo positivo es que el aire acondicionado era funcional y silencioso.

Stayed 2 nights in Jun 2024

2/10 Terrible

howard

Traveled with family and small children, Traveled with group, Traveled with family

Jun 20, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

On the first day There was no light and no running water, when I ask the manger what’s wrong they said that Mexico electric company is the problem ,and light will come back in two days time. There’s no internet in the rooms however you can get internet in the middle of the property but you have to be careful of crocodile. Then I rent an apartment down the street and it has electricity so I ask for a refund and they did not give it to me.

Stayed 8 nights in Jun 2024

4/10 Poor

Sanjida

Traveled with partner

May 6, 2024

Disliked: Staff & service, amenities, property conditions & facilities

Lack of in-hotel facilities, cleanliness issues and lack of hotel staffs.

Stayed 7 nights in Apr 2024

8/10 Good

Julie

Mar 24, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First we were suprise not having any balconey, never thought I had to ask for this in hotel. But there were a little cute spot outside to hangout, it was just perfect. For the price it was really good, calm and clean. It's not a 5 stars, but we didn't pay for that neither!

Stayed 3 nights in Mar 2024

10/10 Excellent

Marcos

Traveled with group

Mar 20, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Mar 2024

8/10 Good

Tyler

Mar 4, 2024

Stayed 1 night in Mar 2024

10/10 Excellent

Davis

Traveled with family and small children

Feb 29, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet, clean and comfortable

Stayed 1 night in Feb 2024

8/10 Good

adolfo

Traveled with family

Feb 10, 2024

Stayed 2 nights in Feb 2024

6/10 Okay

Pedro

Traveled with family

Feb 2, 2024

Good location. It´s Ok for the pice

Stayed 1 night in Jan 2024

8/10 Good

Larissa, Calgary

Business traveler

Jan 25, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It is a good hotel for the price.

Stayed 10 nights in Jan 2024

8/10 Good

Michelle Ann Del

Traveled with partner

Jan 21, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Disliked: Amenities

Expedia had pictures of a room that doesn’t exist at this small hotel. Unfortunately, I booked the room that doesn’t exist. Hotel staffer Francisco was very helpful. The next day he was able to offer a room, while not the room I had booked, the room offered was a good alternative for us. This is a very basic hotel. If you want frills, go somewhere else. Cable TV is Spanish language only. Our stay was very pleasant. Location is close to shopping and restaurants. We will stay here again.

Stayed 8 nights in Jan 2024

4/10 Poor

Abram

Jan 4, 2024

Disliked: Cleanliness, property conditions & facilities

Stayed 2 nights in Jan 2024

2/10 Terrible

Jorge A

Traveled with family

Dec 29, 2023

Disliked: Property conditions & facilities, room comfort

Terrible

Solamente diré que es el peor lugar en Cancún en donde me he hospedado.

Stayed 1 night in Dec 2023

8/10 Good

Asela

Dec 8, 2023

Liked: Cleanliness, staff & service

Everything was good, excellent services!!

2/10 Terrible

Manuel

Oct 30, 2023

Stayed 9 nights in Oct 2023

8/10 Good

Mohamed, Alexandria

Sep 24, 2023

Liked: Cleanliness, staff & service, property conditions & facilities

i liked it

Stayed 6 nights in Sep 2023

8/10 Good

Adrian

Business traveler

Sep 14, 2023

Liked: Cleanliness, staff & service, amenities

Bien ubicada, cerca de la zona Hotelera

Stayed 3 nights in Sep 2023

4/10 Poor

G-Mo

Sep 7, 2023

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 5 nights in Aug 2023

6/10 Okay

David

Traveled with partner

Aug 15, 2023

Liked: Cleanliness, staff & service

Disliked: Amenities, property conditions & facilities

Cheap so want expecting wonders just the things that it says in the description or wifi in room... None. Refrigerator... None. Staff was good and the shower was probably the best we'd found down here unlimited hot water and pressure that forces you to be careful! Beds were very hard and you'll toss and turn often. Great location quiet but close to everything

Stayed 6 nights in Aug 2023