Casa Turquesa - Near Luxury Avenue Shopping Mall

4.0 star property
On beach with outdoor pool, near La Isla Shopping Mall

Choose dates to view prices

Photo gallery for Casa Turquesa - Near Luxury Avenue Shopping Mall

Outdoor pool, pool umbrellas, sun loungers
Royal Suite | In-room safe, individually decorated, individually furnished
Interior
Presidential Suite, 2 Bedrooms, Ocean View | Living room | 42-inch flat-screen TV with satellite channels, TV
King Suite Ocean View | In-room safe, individually decorated, individually furnished

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Bar
  • Barbecue grill
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
Cancun, QROO
  • Marlin Beach
    ‪8 min walk‬
  • Cancun Interactive Aquarium
    ‪17 min walk‬
  • La Isla Shopping Mall
    ‪17 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

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Room options

King Suite Ocean View

  • Studio
  • Ocean view
  • Sleeps 4

Presidential Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 8
  • 1 Queen Bed and 2 King Beds

Suite, Garden View

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Royal Suite

  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 2 Queen Beds

Loft King Suite Ocean View

  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Studio

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

Suite With Garden View

  • Sleeps 2
  • 1 King Bed(s)

Loft With Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed(s)

Suite With Ocean View

  • Ocean view
  • Sleeps 6
  • 1 King Bed(s) and 2 Queen Bed(s)

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About the neighborhood

Cancun

Located in Zona Hotelera within a short walk of Hotel Zone Beaches, Casa Turquesa - Near Luxury Avenue Shopping Mall is within a mile (2 km) of other popular sights such as La Isla Shopping Mall. This 30-room, 4-star aparthotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Kukulcan Plaza Shopping Mall - 2 min walk - 0.2 miles
  • Marlin Beach - 8 min walk - 0.4 miles
  • Cancun Interactive Aquarium - 17 min walk - 0.9 miles
  • La Isla Shopping Mall - 17 min walk - 0.9 miles
  • Aquaworld - 4 min drive - 2.0 miles

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬10 min walk
  • ‪Ilios Restaurant - ‬12 min walk
  • ‪mb Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬18 min walk

About this property

Casa Turquesa - Near Luxury Avenue Shopping Mall

On beach with outdoor pool, near La Isla Shopping Mall
Guests of Casa Turquesa - Near Luxury Avenue Shopping Mall enjoy features like an outdoor pool, free WiFi in public areas, and a library. Free parking is included with your stay. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this beach aparthotel include a terrace, a porter/bellhop, and barbecue grills.
Each apartment is individually decorated and has an array of amenities, including a safe, a phone, and a wardrobe or closet. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels. The bathroom offers a rainfall showerhead, hair dryers, and free toiletries.
Recreational amenities at the aparthotel include an outdoor pool.

Languages

Catalan, English, French, Portuguese, Spanish

Similar properties

Property amenities

Beach

  • On a white sand beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car recommended
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Family friendly

  • Children stay free (see details)

Restaurants on site

  • Celebrity
  • El Mirador
  • Pool Bar

Dining

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MXN 150 to 380 for adults and MXN 80 to 200 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • Library
  • Piano

Outdoor areas

  • Barbecue grill
  • Terrace

Laundry

  • Dry cleaning/laundry service

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near the ocean
  • On the waterfront

Things to do

  • Golfing nearby
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 30 units
  • 4 floors
  • Beaux Arts architecture
  • Built in 1991
  • Individual decor
  • Individual furnishings
  • Reception hall

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 380 for adults, and MXN 80 to 200 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.

Property is also known as

Casa Turquesa
Casa Turquesa Cancun
Casa Turquesa Hotel
Casa Turquesa Hotel Cancun
Casa Turquesa Hotel Tulum
Casa Turquesa Tulum
Casa Turquesa

Frequently asked questions

Is free cancellation available at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Casa Turquesa - Near Luxury Avenue Shopping Mall offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Casa Turquesa - Near Luxury Avenue Shopping Mall?

As of Mar 15, 2025, prices found for a 1-night stay for 2 adults at Casa Turquesa - Near Luxury Avenue Shopping Mall on Mar 16, 2025 start from $117.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to Casa Turquesa - Near Luxury Avenue Shopping Mall?

This aparthotel is situated in Zona Hotelera within a short 17-minute walk of La Isla Shopping Mall and also 8 minutes on foot from Hotel Zone Beaches. You'll also find Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall include a casino?

No, Casa Turquesa - Near Luxury Avenue Shopping Mall doesn't have a casino.

Is there an indoor pool at Casa Turquesa - Near Luxury Avenue Shopping Mall?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

What will couples enjoy most about a stay at Casa Turquesa - Near Luxury Avenue Shopping Mall?

This beachfront aparthotel offers many amenities for couples such as an outdoor pool and some apartments include private pools and in-room massages.

Are there hot tubs at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Yes, this aparthotel offers private spa tubs in some apartments.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall feature a restaurant that includes a breakfast menu?

Yes, Casa Turquesa - Near Luxury Avenue Shopping Mall serves a cooked-to-order breakfast for a surcharge each morning at El Mirador.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall allow pets to stay for free?

No, pets and service animals aren't allowed at Casa Turquesa - Near Luxury Avenue Shopping Mall.

Does this aparthotel have connecting rooms?

No, this aparthotel doesn't feature connecting guestrooms.

How far is the airport from Casa Turquesa - Near Luxury Avenue Shopping Mall?

The closest major airport to Casa Turquesa - Near Luxury Avenue Shopping Mall is Cancun Intl. Airport (CUN), which is 12.3 mi away (20 minutes by car).

Are there rooms with balconies at Casa Turquesa - Near Luxury Avenue Shopping Mall?

Yes, some apartments at this aparthotel offer either a furnished balcony or a furnished patio where guests can enjoy ocean or garden views.

Does Casa Turquesa - Near Luxury Avenue Shopping Mall have a wedding venue on site?

If wedding bells are in your future, take advantage of the wedding venue at Casa Turquesa - Near Luxury Avenue Shopping Mall.

Casa Turquesa - Near Luxury Avenue Shopping Mall Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 440 out of 1064 reviews
Rating 8 - Good. 255 out of 1064 reviews
Rating 6 - Okay. 141 out of 1064 reviews
Rating 4 - Poor. 107 out of 1064 reviews
Rating 2 - Terrible. 121 out of 1064 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

RUBY

Liked: Cleanliness, amenities
The property needed maintenance and updating. It was set back from the main road & the drive way up to the property was in poor maintenance. The staff was nice & made it easy to check in.
Stayed 3 nights in Feb 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I like the people from the restautant and loby. But the building was old . Paint was peeling outdoor chair old and full of stained. Mirrow unable to see very old.
Stayed 4 nights in Jan 2025

10/10 Excellent

Claudio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Such a great small private hotel! Thank you Edwardo and Manuel for making my stay great! Perfect location, good priced restaurant, quiet, friendly staff and an overall awesome hotel! Will be back again! A
Stayed 3 nights in Jan 2025

10/10 Excellent

Claudio

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Amenities, property conditions & facilities
Wifi was terrible
Stayed 6 nights in Dec 2024

2/10 Terrible

Luis Alberto

Disliked: Cleanliness, property conditions & facilities
Not recomended for the price..
Stayed 2 nights in Dec 2024

8/10 Good

mir

Liked: Cleanliness, property conditions & facilities
I was satisfied and would be staying again the only problem was the douche that could be replaced for sure not a big deal!
Stayed 6 nights in Dec 2024

2/10 Terrible

David, Las Vegas

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at [Hotel Name], and unfortunately, it was a very unpleasant experience. The building itself felt extremely old and in dire need of maintenance. The first impression was disappointing, with peeling paint, creaky floors, and outdated décor that looked like it hadn't been updated in decades. The room I was assigned had a musty smell, and the furniture was worn out and uncomfortable. The bathroom was no better, with chipped tiles and a shower that barely worked. It was difficult to get a good night’s sleep due to the thin walls and the noise from the street outside. It seemed like no effort was made to maintain the basic facilities, and it was evident that the hotel hadn’t been properly cared for in years. The staff were polite but not very helpful in addressing the issues. When I mentioned my concerns, there was no effort to resolve them or even offer an alternative solution. The hidden fees left me feeling incredibly frustrated and misled. When I booked my stay, the price seemed reasonable, but once I checked in, I was hit with unexpected additional charges that I had no prior knowledge of. that wasn’t mentioned anywhere in the booking process. Then, To make matters worse, the hotel staff didn’t seem apologetic or willing to explain why these fees were necessary. I felt taken advantage of, and it really detracted from the overall experience. I understand that some hotels charge extra fees, but the lack of transparency at this hotel was completely unaccep
Stayed 4 nights in Nov 2024

8/10 Good

Irina

Liked: Room comfort
Not for everybody, but we would stay again
If you are looking for an ultimately predictable and in some ways rather bland experience like you would expect to get from Marriott or Hilton (not that I’m knocking these at all), then you probably won’t be choosing this hotel. The hotel is maybe best compared to an affluent older lady with a glamorous past who enjoys the nice things in life. Based our my room and all the others I saw, the rooms are very generous, have wonderful balconies, have bathrooms with separated toilet/bath/shower, have dressing rooms, have beautiful artwork, have fridges, have classic grand furniture, have huge beds, have wonderful views out over the pool and out to sea. I’m sure there is lots more I have missed. However, with this comes aspects that are no longer quite so fresh. It also doesn’t have quite the consistency of the big brands. For example, the drive has some lose stones, you need to ask if you want an iron and parts of the facade would benefit from some maintenance. If you aren’t put off, you also get to see the owners beautiful and extensive artwork and sculptures. Would I return… absolutely… 100%… the potential criticisms are easily offset by the benefits. Loved it. Of all the criticisms that I read in advance, I do agree that the mattress is very firm… It isn’t like sleeping on a rock as someone suggested, but it’s definitely firm… but not a problem in my view
Stayed 2 nights in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, room comfort
Amazing staff
Although the hotel needed some upgrades, it was very beautiful with a lot of special touches. The staff were amazing. They were super friendly and helpful. And quickly became our friends. it felt like we were visiting friends in their large mansion. It was really nice to be right on the ocean. The restaurant and pool was great too.
Stayed 2 nights in Nov 2024

8/10 Good

Pranab

Traveled with partner
Liked: Cleanliness
Property is nice. I think there is lack of maintenance staff but at this price it is a great deal
Stayed 1 night in Nov 2024

2/10 Terrible

niccole

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The worst stay experience ever in hotel zone area. The facility was outdated, with old pictures along with non family friendly statue of women. The room was clean and big. Unfortunately the back sliding door to did not lock, A/C had smell mold when turned on, toilet flooded, shower door did not block water from everywhere. The walk way to rest of bathroom was wet afterwards.The sunken in jacuzzi tub did not work inside room nor the tub outside in patio. Even worse, I paid in advance for one night stay. When I attempted to check out from the facility, they tried to overcharge me for four night stay. Had to get Expedia representative to step in to help, even after I showed my receipt. Not a place to recommend but to avoid at all cost.
Stayed 1 night in Nov 2024

4/10 Poor

David

Disliked: Cleanliness, amenities, property conditions & facilities
The property has a very extreme MOLD problem. Mold is dangerous to both healthy and unhealthy people. I would def avoid. You can see it was once a nice place. Now it is run down and in need of a major renovation.
Stayed 1 night in Nov 2024

2/10 Terrible

YIZHAR

Disliked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

MIRNA

Traveled with group
Liked: Cleanliness
Disliked: Room comfort
It’s sad that a property with so much potential… lack of maintenance to the property makes the stays literally sad the building is extremely poorly maintained the staff is really friendly and eagerly to assist always the location couldn’t be more exquisite… hopefully they will update the building soon
Stayed 5 nights in Oct 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We really enjoyed our time in Casa Turquesa, all the staff were very friendly, welcoming and helpful. Building is old, but a lot more beautiful than the ones around, a truly hidden jewel! We will be back!
Stayed 2 nights in Oct 2024

6/10 Okay

William

Liked: Cleanliness
This is an older property that is very basic and shows it's age. It's very affordable, clean, and comfortable. The location is excellent with many shopping options and the beach is very clean and beautiful. For the price and location you can't beat it. You have to weigh all the factors.
Stayed 6 nights in Sep 2024

10/10 Excellent

Phillippe

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a place that demonstrates the inadequacy of the “5-star” rating system. While this may not be an ultra-lux accommodation, what it lacked in pomp in circumstance was made up by character, location, value and charm. This is a hotel that has yields memories of an earlier epoque; a marble and exotic Time Machine. Our room had a large king size bed, spacious bathroom with shower, changing room and bath. However the incomparable ocean view, peaceful environs and obliging hosts are what makes this a must re-visit spot for our family. Our new gem in Cancun.
Stayed 1 night in Sep 2024

8/10 Good

Norella

Stayed 1 night in Aug 2024

4/10 Poor

Chayakan

Liked: Room comfort
Great location
Hotel looks nice but the bath tub are very old hard to use it .the location is great , close to everything
Stayed 1 night in Aug 2024

10/10 Excellent

Julieta

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Jul 2024

10/10 Excellent

Julieta

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

Carie Lynn

Traveled with partner
Liked: Cleanliness
This is an older property that definitely was an amazingly resort years ago. It still has so much charm and beautiful art throughout, it just needs a little tlc. The small staff was very friendly and helpful. The checkin was the easiest ive ever had. The pool and pool area is very large and clean and overlooks some of the most beautiful beach in Cancun. Food was limited but what we had was very good and the location of the property is perfect for walking to many restaurants and shopping so you have options. For the price this property was well worth our stay, and in perfect condition i'm sure we could have never afforded staying here. So if you are not an uptight picky traveler stay here and enjoy this beautiful older property and think about the history of it and all the Hollywood celebrities that used to stay here exclusively!
Stayed 5 nights in Jul 2024

8/10 Good

jon

Liked: Cleanliness
Beautiful room, fantastic ocean view, very friendly and accommodating staff (thumbs up to Oscar, Jose and Eduardo), beautiful lobby with breathtaking art, nice pool overlooking the ocean, free parking, steps to beach. The things we didn't like were beyond control of the hotel staff. The driveway was inundated with standing water that smelled bad; walking in and out you had to circumvent the bad water and hope a car did not come by and spray you. Our room had a jacuzzi tub on the balcony. We could fill it. The hot water worked. But the jets didn't. The elevator was not working. The tennis court was not maintained.
Stayed 1 night in Jul 2024

10/10 Excellent

Nola Frances

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Pretty property, convenient to shopping and restaurants. Beautiful beach, but red flags up while there so didn’t get to swim in the ocean there. Great stay, will be back!
Stayed 4 nights in Jul 2024