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Hotel Bardo

5.0 star property
Luxury Tulum hotel in Tulum City Center with full-service spa
VIP Access

Choose dates to view prices

Photo gallery for Hotel Bardo

Outdoor pool
Outdoor pool
Deluxe Villa | Premium bedding, down comforters, pillowtop beds, minibar
Deluxe Villa | Terrace/patio
Shower, rainfall showerhead, free toiletries, hair dryer
Reviews
9.6

Exceptional

Popular amenities

  • Spa
  • Pool
  • BarBarBar
  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • Room serviceRoom serviceRoom service

Explore the area

Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780
  • Popular LocationTulum National Park5 min drive
  • Popular LocationTulum Mayan Ruins9 min drive
  • AirportTulum, Quintana Roo (TUY)15 min drive
  • Popular LocationPlaya Paraiso19 min drive

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Room options

View all photos for Deluxe Cabin

Premium bedding, down comforters, pillowtop beds, minibar

Deluxe Cabin

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa

Deluxe Villa | View from room

Deluxe Villa

10/10 Exceptional
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

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Aerial view
Hotel Shibari Tulum - Restaurant & Cenote Club
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Free WiFi
9.4 out of 10, Exceptional, (115)
The price is $382
per night
$500 total
includes taxes & fees
Jun 22 - Jun 23
Hotel Shibari Tulum - Restaurant & Cenote Club

About the neighborhood

Tulum

Located in Tulum City Center within a short walk of Hospital de Tulum, Hotel Bardo is within a mile (2 km) of Dos Aguas Park. This 30-room, 5-star hotel has private in-room pools along with a full-service spa and an outdoor pool.

What's nearby

  • Tulum National Park - 5 min drive
  • Gran Cenote - 6 min drive
  • Tulum Mayan Ruins - 9 min drive
  • Tulum Beach - 12 min drive
  • Playa Paraiso - 19 min drive

Getting around

  • The nearest major airport is Tulum Intl. Airport (TQO): 42-min drive, 24.3 mi/39.1 km.

Restaurants

  • ‪Fondo de Bikini - ‬12 min walk
  • ‪El Camello Jr - ‬9 min walk
  • ‪Palma Central - ‬7 min walk
  • ‪Italdo Pasteleria - ‬11 min walk
  • ‪Taqueria el Sabor Mexicano - ‬11 min walk

About this property

Hotel Bardo

Luxury Tulum hotel in Tulum City Center with full-service spa
Guests staying at Hotel Bardo enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk has multilingual staff that can help with access to locker space, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a library, a terrace, and laundry facilities.
Guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Private pools, dining areas, and sitting areas are also available.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages and hot stone massages. The spa is open daily.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 9:00 AM to 11:30 AM for a fee: USD 72 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bardo's Bar
  • Milam

Things to do

  • Full-service spa
  • Library
  • Outdoor pool
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Private plunge pool

Food and drink

  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Separate dining area

Outdoor space

  • Yard

More

  • Air conditioning
  • Ceiling fan
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 20 per accommodation, per night
  • Dogs only
  • Pet weight must not exceed 44 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 72 per person
  • Pet fee: USD 20 per accommodation, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Contactless check-in and contactless check-out are available.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Are free cancellation options available at Hotel Bardo?

Hotel Bardo provides free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Bardo?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotel Bardo on Jun 20, 2024 start from $255.76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Hotel Bardo?

This hotel is situated in Tulum City Center within a short 18-minute walk of Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Hotel Bardo?

Yes, self parking is offered for free at the hotel.

Is a spa located at Hotel Bardo?

There is a full-service spa available for guests to enjoy and services include prenatal massages, deep-tissue massages, and couples treatments.

Does Hotel Bardo include a casino on the premises?

No, Hotel Bardo doesn't have a casino.

Is there an indoor pool at Hotel Bardo?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Hotel Bardo?

There are many amenities for couples at this hotel, including a private pool and in-room massages as well as an outdoor pool.

Does Hotel Bardo have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Bardo have a restaurant that serves breakfast?

Yes, Hotel Bardo serves continental breakfast for a surcharge each morning at Milam.

Does Hotel Bardo allow pets to stay free of charge?

Although they can't stay for free, dogs are welcome at Hotel Bardo for a fee of USD 20 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Bardo?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Bardo?

The closest major airport to Hotel Bardo is Tulum Intl. Airport (TQO), which is 24.3 mi away (42 minutes by car).

Are there rooms with balconies that I can book at Hotel Bardo?

No, there aren't any guestrooms with balconies at Hotel Bardo.

Does Hotel Bardo have a wedding venue on site?

Take advantage of the wedding venue at Hotel Bardo if you plan to say "I do" during your trip.

Hotel Bardo Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 261 out of 311 reviews" "
Rating 8 - Good. 27 out of 311 reviews" "
Rating 6 - Okay. 13 out of 311 reviews" "
Rating 4 - Poor. 4 out of 311 reviews" "
Rating 2 - Terrible. 6 out of 311 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Courtney

Liked: Cleanliness, amenities
Amazing

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was awesome! Welcome drink on arrival, took our luggage to the room, and staff responded quickly to inquiries. Beautiful and relaxing property.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carl Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

enver

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bardo is a lovely place to stay in Tulum if you prefer to stay closer to Tulum town . The rooms are comfortable and stylish.The food in the restaurant is quite delicious but breakfast is a bit restrictive. There is only one restaurant and a bar. Massage is quite good too.
Stayed 3 nights in Feb 2024

10/10 Excellent

Safia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for my husband's 40th birthday and couldn't be more pleased. The entire staff was so friendly, helpful, and accommodating. Special shout out to Leo who went above and beyond to make sure we were ok. Cannot wait to return!
Stayed 3 nights in Feb 2024

8/10 Good

Nathan, Orlando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Eight night stay. Amenities and property itself were great. However, the staff were found to be rude. Almost as if guests weren’t welcome. At first, we considered perhaps this was just with us, but we spoke with other guests and found they too were having the same issues.
Stayed 8 nights in Jan 2024

2/10 Terrible

Gina

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible experience with my stay at Bardo Hotel. I was robbed from my villa, $1700 US Dollars. The staff went through my belongings and stole all the cash that I had and left me with $200 USD. The money was hidden in a compartment in my book bag and literally one night to the next, it was all gone. Management came to “look for the money” in my villa and obviously didn’t find anything. They claimed that their workers are reliable and wouldn’t do such thing. This high end hotel is filled with unreliable staff. We spent more than 6 hours to “find a solution” and in the end, I was not paid the $1700 stolen. There is no reason a consumer pays high prices for a stay and can’t feel any type of security. Or even take responsibility for WHAT THEIR EMPLOYEES did. Very terrifying experience, I can whole heartedly say I will never revisit this hotel again. We called local police and they even said it wasn’t their first time visiting BARDO HOTEL about a robbery. They are some thieves. Horrible management. Something needs to be done about this. Expedia can’t support a hotel that steals from their consumers.
Stayed 3 nights in Jan 2024

8/10 Good

ruihong, Bellevue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The last mile to the property is unpaved, and when it rains… We didn’t know we have breakfast included until the checkout date! And I asked when we checked in, is any food included? The answer was no.
Stayed 5 nights in Jan 2024

10/10 Excellent

Tomas, Santiago

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia única y extraordinaria. Entras al hotel y la verdad es que te sientes en un lugar extraordinario. La selva, la tranquilidad, los colores y la ambientación son increíble. Uno de los mejores hoteles en los que he estado en mi vida. La pieza impresionante, con la ducha en exteior y una piscina privada increíble. Y la atención es algo absolutamente fuera de lo normal. Extraordinairo
Stayed 3 nights in Jan 2024