Comfort Suites Outlet Center

2.5 star property
Hotel with free breakfast, steps from Asheville Outlets

Choose dates to view prices

Photo gallery for Comfort Suites Outlet Center

Egyptian cotton sheets, premium bedding, pillowtop beds, desk
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool umbrellas
Reception
Egyptian cotton sheets, premium bedding, pillowtop beds, desk
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Laundry

Explore the area

Map
890 Brevard Road, Asheville, NC, 28806
  • Asheville Outlets
    ‪1 min walk‬
  • The Orange Peel
    ‪10 min drive‬
  • Biltmore Estate
    ‪19 min drive‬
  • Asheville, NC (AVL-Asheville Regional)
    ‪11 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Suite, 1 King Bed, Jetted Tub

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed

  • 300 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking (Pet Friendly)

  • 300 sq ft
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Suite, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

You may also like

About the neighborhood

Asheville

Located in West Asheville, Comfort Suites Outlet Center is adjacent to Asheville Outlets with other popular attractions like North Carolina Arboretum within a within a few miles (5 km). This 125-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Asheville Outlets - 1 min walk - 0.0 miles
  • North Carolina Arboretum - 4 min drive - 2.3 miles
  • The Orange Peel - 10 min drive - 6.9 miles
  • Antler Hill Village - 18 min drive - 9.7 miles
  • Biltmore Estate - 19 min drive - 9.2 miles

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Papa's & Beer - ‬5 min walk
  • ‪Sand Hill Kitchen - ‬4 min drive
  • ‪Taco Bell - ‬3 min walk

About this property

Comfort Suites Outlet Center

Hotel with free breakfast, steps from Asheville Outlets
Renovated in 2023, Comfort Suites Outlet Center offers a 24-hour gym, free WiFi in public areas, and a conference center. You can put free parking to good use if you drive. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. Other amenities at this hot springs hotel include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
40-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. MP3 docks, sitting areas, and refrigerators are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Designer stores
  • Seasonal outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center (2,500 square feet of space)
  • Coworking space

Outdoors

  • In a national park
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - July 2023
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 25 per accommodation, per night
  • Dogs and cats only
  • 2 total (110 lbs is the maximum weight per pet)
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 16 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Comfort Suites Biltmore Square Mall
Comfort Suites Hotel Biltmore Square Mall
Asheville Comfort Suites
Comfort Suites Asheville
Comfort Suites Biltmore Square Mall Hotel Asheville
Comfort Suites Outlet Center Hotel Asheville
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center
Comfort Suites Outlet Center Hotel
Comfort Suites Outlet Center Asheville
Comfort Suites Outlet Center Hotel Asheville

Frequently asked questions

Is a free cancellation option available at Comfort Suites Outlet Center?

Comfort Suites Outlet Center offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Comfort Suites Outlet Center?

As of Apr 25, 2025, prices found for a 1-night stay for 2 adults at Comfort Suites Outlet Center on May 5, 2025 start from $94.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Comfort Suites Outlet Center?

This hotel is situated in West Asheville, just steps from Asheville Outlets. You'll also find French Broad River and North Carolina Arboretum within a short drive.

Will I be able to park at Comfort Suites Outlet Center?

Yes, uncovered self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Does Comfort Suites Outlet Center include a casino at the property?

No, Comfort Suites Outlet Center doesn't have a casino.

Will I find an indoor pool at Comfort Suites Outlet Center?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 10:00 PM and the seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Comfort Suites Outlet Center?

Couples staying at this hotel will appreciate amenities like a pillowtop mattress as well as a shopping mall and a café.

Does Comfort Suites Outlet Center have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Comfort Suites Outlet Center have a restaurant with a breakfast menu?

Yes, Comfort Suites Outlet Center serves free self-serve breakfast each morning from its cafe.

Will Comfort Suites Outlet Center allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Comfort Suites Outlet Center for a fee of USD 25 per accommodation, per night.

Does Comfort Suites Outlet Center have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Comfort Suites Outlet Center?

The closest major airport to Comfort Suites Outlet Center is Asheville Regional Airport (AVL), which is 8.7 mi away (11 minutes by car).

Can I book a room with a balcony at Comfort Suites Outlet Center?

No, you won't find guestrooms with balconies at Comfort Suites Outlet Center.

Comfort Suites Outlet Center Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 572 out of 1002 reviews
Rating 8 - Good. 277 out of 1002 reviews
Rating 6 - Okay. 89 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay coming back to town after Helene.

The beds were comfortable. The breakfast was ok, one morning there was no milk, oj or waffle mix to make waffles but there was sausage, gravy, eggs, etc. The bathroom in the was tiny. The room did have a good sized tv with local channels, the reg cable channels, hbo and showtime. For the most part, our stay was good. The concessions are expensive though.
Stayed 6 nights in Jan 2025

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to a bunch of stores so its very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

james, Ridgefield

Stayed 1 night in Dec 2024

10/10 Excellent

Selena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar para descansar muy tranquilo
Stayed 3 nights in Jan 2025

8/10 Good

David

Traveled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Harvy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Kathleen

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Wouldn't stay there again

Jacuzzi tub room, jets didn't work. Room seemed dingy. Bed was kind of hard. Nice area and the free breakfast was good. Our room card stopped working after the first day, had to go all the way back downstairs with a baby to get it reset. Person said it happens like 10 times a day. On the last day, the elevator broke. Hauling all our stuff down 3 flights of stairs to check out the next morning was not fun.
Stayed 3 nights in Dec 2024

10/10 Excellent

Barry

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Other than the elevator being out of service, which did not concern me at all, the hotel looked fantastic.
Stayed 1 night in Dec 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to the Biltmore.
Stayed 2 nights in Dec 2024

2/10 Terrible

Kazim

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is terrible dirty, very low quality breakfast, rock hard bread, old bread and dirty.
Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Overall the hotel was beautiful, charming and the view was breathtaking. We had to contend with construction, that was not mentioned when booking the reservation.
Stayed 3 nights in Aug 2024

8/10 Good

Antonio

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here many times and always been great. This time the water could have been hotter but was still good.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice continental breakfast and nice amenities.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Juan Antonio

Stayed 2 nights in Aug 2024

6/10 Okay

Juan Antonio

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool area has not been properly maintained it was empty with dirt, trash, and an amenity that is included with the stay was not impressive. The breakfast menu was very limted with pretty much only one selection and nothing else.
Stayed 2 nights in Sep 2024

10/10 Excellent

Willie

Liked: Amenities, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Beth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Sep 2024

10/10 Excellent

Al

Stayed 1 night in Aug 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Terry, Traverse City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the bed. Room was great too. One elevator is a problem. I was on the 5th floor and waiting during the morning was a pain. A couple of times I walked the stairs.
Stayed 1 night in Sep 2024

8/10 Good

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Outlet mall on site
Stayed 1 night in Sep 2024

6/10 Okay

Mildred

Liked: Cleanliness, staff & service, amenities
Liked ɓreakfast, big room, convenience. Lack of hot water. We had no hot water in our jetted tub so could not use. Leaky toilet, had to flush toilet sometimes 3x, which we did not report anything until we checked out. Floor didnt look like it had been cleaned. Had some stuff on it. Carpet in hallways need cleaning or replaced. Staff was wonderful
Stayed 2 nights in Sep 2024