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Residence Inn by Marriott Winston-Salem Hanes Mall

3.0 star property
Hotel with free breakfast, near Hanes Mall

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Photo gallery for Residence Inn by Marriott Winston-Salem Hanes Mall

Golf
Breakfast buffet
Room
Bathroom
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Gym
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
3885 Oxford Station Way, Winston-Salem, NC, 27103
  • Hanes Mall
    ‪4 min drive‬
  • Novant Health Medical Park Hospital
    ‪5 min drive‬
  • Novant Health Forsyth Medical Center
    ‪5 min drive‬
  • Winston-Salem, NC (INT-Smith Reynolds)
    ‪15 min drive‬

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Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking (Hearing Accessible)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, Multiple Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, iron/ironing board, free cribs/infant beds

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Lobby

Springhill Suites by Marriott Winston-Salem Hanes Mall

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
9.0 out of 10, Wonderful, (1000)
The price is $107
per night
$121 total
includes taxes & fees
Mar 9 - Mar 10
Springhill Suites by Marriott Winston-Salem Hanes Mall

About the neighborhood

Winston-Salem

Located within 2 miles (3 km) of Hanes Mall, Residence Inn by Marriott Winston-Salem Hanes Mall is within 3 miles (5 km) of Wilkes Regional. This 3-star hotel has 108 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Hanes Mall - 4 min drive
  • Novant Health Forsyth Medical Center - 5 min drive
  • Wake Forest University Baptist Medical Center - 7 min drive
  • Benton Convention Center - 9 min drive
  • Wake Forest University - 11 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 15 min drive

Restaurants

  • ‪Chick-fil-A - ‬20 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Starbucks - ‬9 min walk
  • ‪Cookout - ‬11 min walk
  • ‪Sixty Six Pizzeria Grill and Bar - ‬3 min drive

About this property

Residence Inn by Marriott Winston-Salem Hanes Mall

Hotel with free breakfast, near Hanes Mall
Guests of Residence Inn by Marriott Winston-Salem Hanes Mall enjoy a gym, free WiFi in public areas, and conference space. If you plan to drive, free parking is available. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. Additional amenities include a seasonal outdoor pool, coffee/tea in a common area, and a computer station.
Guests can expect 32-inch TVs with cable channels, along with free WiFi and wired Internet. Kitchenettes, sofa beds, and refrigerators are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Mini golf
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Mini golf
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 825 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Soap
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 100 per accommodation, per stay
  • 2 total (50 lbs is the maximum weight per pet)
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to October.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Hanes Mall
Residence Inn Marriott Hanes Mall Aparthotel
Residence Inn Marriott Winston-Salem Hanes Mall
Residence Inn Marriott Winston-Salem Hanes Mall Aparthotel
Residence Inn Marriott Hanes Mall
Aparthotel Residence Inn by Marriott Winston-Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem
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Residence Inn Winston salem Hanes Mall
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Residence Inn by Marriott Winston Salem Hanes Mall
Residence Inn by Marriott Winston-Salem Hanes Mall Hotel
Residence Inn by Marriott Winston-Salem Hanes Mall Winston-Salem

Frequently asked questions

Is a free cancellation option available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Residence Inn by Marriott Winston-Salem Hanes Mall provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

As of Feb 23, 2025, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott Winston-Salem Hanes Mall on Mar 5, 2025 start from $161.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Residence Inn by Marriott Winston-Salem Hanes Mall?

This hotel is located in Winston-Salem, close to Hanes Mall, Truist Stadium, and Reynolda Gardens. You'll also find Country Club Golf Center and Hobby Park within a short drive.

Is there parking available at Residence Inn by Marriott Winston-Salem Hanes Mall?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Residence Inn by Marriott Winston-Salem Hanes Mall feature a casino?

No, Residence Inn by Marriott Winston-Salem Hanes Mall doesn't have a casino.

Will I find an indoor pool at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool is normally open from May until October.

What will couples enjoy most about a stay at Residence Inn by Marriott Winston-Salem Hanes Mall?

Couples staying at this hotel will appreciate amenities like a kitchenette and free Internet access as well as a seasonal outdoor pool.

Are there hot tubs at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, there isn't a spa tub at this hotel.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have a restaurant that serves breakfast?

Residence Inn by Marriott Winston-Salem Hanes Mall offers free continental breakfast each morning though there is no restaurant.

Does Residence Inn by Marriott Winston-Salem Hanes Mall allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Residence Inn by Marriott Winston-Salem Hanes Mall for a fee of USD 100 per accommodation, per stay.

Does Residence Inn by Marriott Winston-Salem Hanes Mall have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Residence Inn by Marriott Winston-Salem Hanes Mall?

The closest major airport to Residence Inn by Marriott Winston-Salem Hanes Mall is Winston-Salem, NC (INT-Smith Reynolds), which is 11 mi away (15 minutes by car). Another top airport is Piedmont Triad Intl. Airport (GSO), which is located 28.3 mi away (33-minute drive).

Are there rooms with balconies at Residence Inn by Marriott Winston-Salem Hanes Mall?

No, there aren't any guestrooms with balconies at Residence Inn by Marriott Winston-Salem Hanes Mall.

Residence Inn by Marriott Winston-Salem Hanes Mall Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 230 out of 358 reviews
Rating 8 - Good. 59 out of 358 reviews
Rating 6 - Okay. 31 out of 358 reviews
Rating 4 - Poor. 17 out of 358 reviews
Rating 2 - Terrible. 21 out of 358 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Winnie

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at quite a few hotels these past 50 years that I have been away from Winston-Salem and my experience at this one was one of the best. You have a very friendly staff at the residence Inn I don’t remember the name of the lady that processed to be in, but she was excellent as well as Ashley in the dining area. I will be staying there from now on.
Stayed 5 nights in Nov 2024

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay and would visit again.
Stayed 1 night in Oct 2024

8/10 Good

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Justin

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and look elswhere. I travel for work and this is the absolute worst property I have ever stayed in. The lock on the door died and I was locked out of my room for an hour. There are ants in the room. In two weeks they cleaned my room three times. The second and third times they took all the towels without leaving clean ones. They have never made the bed or changed the sheets. There is dust everywhere and they don't clean the rooms. The hotel has families living here. You're better off staying at any other hotel.
Stayed 9 nights in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

JERMAINE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect with all the excessible shops and dining options around.
Stayed 6 nights in Aug 2024

10/10 Excellent

Alisia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I arrived here the weekend I was moving my son to school, all orientation events were canceled due to a tropical storm. Our room was the perfect haven to make popcorn and have a sleep over. We will now stay here for all future visits.
Stayed 1 night in Aug 2024

6/10 Okay

Scott

Disliked: Property conditions & facilities
Out of ….
Pool and 1 Elevator were out of order. Shortage of towels, TP, klennix, clothes hangers,… Staff were very friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Ivy

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like the convenience of the property to the convention center.
Stayed 6 nights in Jul 2024

8/10 Good

Jamese

Traveled with family
Liked: Cleanliness, staff & service, amenities
No pool in August is very disappointing. Plus, one elevator working during the busy season was a major inconvenience.
Stayed 6 nights in Jul 2024

10/10 Excellent

Gamaliel, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at this property was very good. They had a good Staff and the property was well kept.
Stayed 5 nights in Jul 2024

6/10 Okay

Vanessa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Stayed 2 nights in Jun 2024

8/10 Good

William

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
4/5 - was missing the soap/shampoo/ conditioner bottles in the rest room. No big heal. Got more brought in. Our tub drained so slow … so you ended up bathing in dirty bath water. That was not good. Other than that great place to stay. Good breakfast.
Stayed 1 night in Jun 2024

10/10 Excellent

Tomas

Traveled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Jun 2024

4/10 Poor

Amber

Traveled with family and small children
Disliked: Staff & service
Arrived to check in after midnight (we are in town for travel baseball) and our room was still dirty. After 45 or so minutes we had the room, but the manager and another staff member cleaned our room. The manager was apologetic- didn’t excuse the fact this room had been booked in advance and they were aware of us coming. The room was nice even though it was not the cleaniest, surrounding rooms were SUPER noisy all hours of the night…and the pool was CLOSED….
Stayed 2 nights in Jun 2024

10/10 Excellent

Timothy

Stayed 1 night in Jun 2024

10/10 Excellent

Max

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed my stay. The breakfast was great and hit the spot. Will definitely be back.
Stayed 1 night in May 2024

10/10 Excellent

April

Stayed 1 night in May 2024

4/10 Poor

Jack

Liked: Cleanliness, staff & service
Our room was extremely loud and our last night there was horrible. People above us were jumping around from 9:30pm-1:30am. Despite 3 calls to front desk it continued and disrupted our stay and sleep. It is unlikely we would stay here again
Stayed 5 nights in Apr 2024

4/10 Poor

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No housekeeping if you only stay two nights. Poor breakfast availability. TV too small and inconveniently placed. No facial tissues available.
Stayed 2 nights in Apr 2024

10/10 Excellent

Antwan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

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