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Recent guest reviews

No free parking so be aware of that but other then that it’s Excellent

I ask for conditioner never arrived . Bad cleaness and they also dont include the parking fee it was more than 150 just in parking . Too expensive restaurant

Staff is good. Rooms very nice and clean.

Good stay for the most part. Loud neighbors the 2nd night, but that isn’t the hotel’s fault. Clean feel to most things, the bathroom contained quite a few cobble jobs and cheap fixes. Some of the furniture looked kind of worn and dirty. Spacious room!

Loved it

Good

Dinning options in the hotel were super convenient. Location was excellent. Room smelled like clorine pool. Water damage on the entertainment center. Faucet in the bathtub was half working. Staff was meh. Not good or bad.

Location is great. Near the universal Studios. Around so many dining options. Room carpets are rather dirty and old. One day they forgot to clean our room. Bed was uncomfortable. Staff was cold but knew what they were doing and aolving issues right away

Easy check in and out. Good staff

Very convenient next to universal studio entrance

Great hotel, will certainly stay again!

The important thing for me is the place is clean. Beds are so uncomfortable but still good place to stay with the family.

Very nice hotel. We stayed at the Hard-rock hotel last year and just as impressed with this hotel for a third the price.

Major Blvd Orlando FL

Hotel highlights

  • Walking distance to Universal Orlando Resort and Orlando International Premium Outlets
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Florida Center within a short walk of Orlando International Premium Outlets, DoubleTree by Hilton at the Entrance to Universal Orlando is within a mile (2 km) of other popular sights such as Universal CityWalk. This 742-room hotel welcomes guests with 2 restaurants and conveniences like an outdoor pool and a 24-hour gym.


Dining

Enjoy dining at American Grill, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning off right with full breakfast served for a fee.


Rooms

50-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available.


Property features

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, a children's pool, and a 24-hour gym. Valet parking is available for USD 40.00 per night. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this family-friendly hotel include free WiFi in public areas, a spa tub, and meeting rooms.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 2

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

Everyone (95) Couples (60) Family (83)
5
Family Family with small children Partner Couples

No free parking so be aware of that but other then that it’s Excellent

By on Apr 23, 2024

Review comment responded on Apr 24, 2024

Adam, we're thrilled to know you had an excellent experience at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We understand your comment regarding parking and it's something future guests should be aware of. Your feedback is appreciated and we hope to welcome you back soon.

5
Everyone

By on Apr 14, 2024

Review comment responded on May 6, 2024

Thanks for the outstanding rating, Denis!We're delighted your time at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was so amazing! We strive for excellence. We look forward to hosting you again soon so we can share another fantastic experience with you.

2
Everyone

I ask for conditioner never arrived . Bad cleaness and they also dont include the parking fee it was more than 150 just in parking . Too expensive restaurant

By on Apr 14, 2024

Review comment responded on Apr 15, 2024

Neftali, it seems like your stay didn't meet your expectations which we deeply regret. We always intend on delivering every requested item promptly and ensure hygiene standards are maintained across all rooms. Additionally, your comments on the parking and restaurant prices are heard - we strive for full transparency in all our services. Your feedback will be passed onto our team members to help us improve. We hope you give us another chance in the future to make things right.

4
Everyone

By on Apr 8, 2024

Review comment responded on Apr 29, 2024

Thank you for the 4-star rating, Sheila!It's great your time at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando was so pleasant! We strive for excellence so we look forward to hosting you again soon for an even better experience.Thanks again for the feedback!

5
Family

Staff is good. Rooms very nice and clean.

By on Apr 4, 2024

Review comment responded on Apr 5, 2024

Subrat, it's wonderful to hear that you had a positive stay at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're delighted you found our colleagues welcoming and the rooms to your liking. We strive to maintain a high standard of cleanliness and comfort for all our guests. We look forward to welcoming you back in the future.

4
Partner Couples

Good stay for the most part. Loud neighbors the 2nd night, but that isn’t the hotel’s fault. Clean feel to most things, the bathroom contained quite a few cobble jobs and cheap fixes. Some of the furniture looked kind of worn and dirty. Spacious room!

By on Mar 27, 2024

Review comment responded on Mar 28, 2024

Jacob, it's great to hear that you appreciated the spaciousness of your room at DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We're glad you generally found our hotel clean, however, we're sorry to hear about your observation regarding the condition of the bathroom and the furniture. We continually strive to improve our guest experience and will certainly utilize your valuable feedback. We appreciate your understanding about the neighborhood noise and look forward to providing an even better experience in the future.

5
Everyone

Loved it

By on Mar 4, 2024

Review comment responded on Mar 6, 2024

Amanda, it's wonderful to hear you had an enjoyable experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando! We're delighted that you loved your stay and hope to welcome you back in the future.

1
Everyone

By on Mar 4, 2024

Review comment responded on Mar 5, 2024

Nicholas, it's regrettable to realize that your recent stay didn't live up to expectations. We'd appreciate any chance to have more details about your experience, as it is our priority to ensure an exemplary experience for our guests. Feel free to reach back to us or consider revisiting the hotel, so we might provide a better experience in the future.

5
Everyone

Good

By , from Miami on Feb 3, 2024

Review comment responded on Feb 5, 2024

Frances, it's great to hear that you had a good experience at the DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. We value your feedback and look forward to welcoming you back for another enjoyable stay in the future. Thank you for your review.

5
Family

By on Jan 21, 2024

Review comment responded on Jan 23, 2024

Kevin, thank you for choosing DoubleTree by Hilton Hotel at the Entrance to Universal Orlando. No words can express how grateful we are for your perfect rating! We're thrilled you had a positive experience with us and look forward to having you at the hotel again in the near future.

DoubleTree by Hilton at the Entrance to Universal Orlando

5780 Major Blvd, Orlando, FL 32819
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