Cascades Mountain Resort, Ascend Hotel Collection in Hendersonville

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Family-friendly hotel with 3 hot tubs and a 24-hour business center

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Where to?

Dates

February 2025

March 2025

Overview
Rooms
Location
Policies

Popular amenities

24/7 front desk
Room service
Bar
Hot Tub
Pool
Air conditioning

Explore the area

201 Sugarloaf Road, Hendersonville, NC, 28792

Blue Ridge Mall
‪3 min drive‬
Burntshirt Vineyards
‪5 min drive‬
Saint Paul Mountain Vineyards
‪6 min drive‬
Asheville, NC (AVL-Asheville Regional)
‪13 min drive‬

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Room options

Suite, 1 King Bed with Sofa bed, Non Smoking

Sleeps 5
1 King Bed and 1 Double Sofa Bed

Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Suite, Multiple Beds, Non Smoking

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed with Sofa bed, Non Smoking

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

Sleeps 4
2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

Sleeps 3
1 King Bed

Similar properties

Breakfast included
Pet friendly
Parking included
Free WiFi

per night

$129 total

includes taxes & fees

Mar 8 - Mar 9

About the neighborhood

Hendersonville

Blue Ridge Mall is within 2 miles (3 km) of Cascades Mountain Resort, Ascend Hotel Collection while other popular attractions such as Saint Paul Mountain Vineyards are within 3 miles (5 km). This 100-room, 3.5-star hotel welcomes guests with a restaurant, an indoor pool, and free self parking.

What's nearby

Blue Ridge Mall - 3 min drive
Pardee Hospital - 6 min drive
Saint Paul Mountain Vineyards - 6 min drive
Elijah Mountain Gem Mine - 10 min drive
Jump Off Rock - 18 min drive

Getting around

Asheville Regional Airport (AVL) - 13 min drive

Restaurants

‪Chick-fil-A - ‬16 min walk
‪McDonald's - ‬2 min drive
‪Taco Bell - ‬3 min drive
‪Cookout - ‬18 min walk
‪Binion's Roadhouse - ‬3 min drive

About this property

Cascades Mountain Resort, Ascend Hotel Collection

Family-friendly hotel with 3 hot tubs and a 24-hour business center

At Cascades Mountain Resort, Ascend Hotel Collection, guests enjoy an indoor pool, a children's pool, and 3 hot tubs. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with concierge services, and answer any questions about the accommodations. Other amenities at this family-friendly hotel include free WiFi in public areas, a conference center, and a 24-hour business center.

Flat-screen TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.

3 hot tubs are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

Property amenities

Internet

Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site

Food and drink

A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Old Orchard Tavern

Things to do

3 spa tubs
Children's pool
Indoor pool
TV in common areas
Waterslide

Family friendly

Children's pool
Free crib
In-room microwave
In-room refrigerator
Indoor pool
Pool gate
Rollaway/extra bed (surcharge)
Snack bar/deli
Waterslide

Conveniences

24-hour front desk
Vending machine

Guest services

Change of towels on request
Concierge services
Housekeeping (on request)
Proposal/romance packages

Business services

24-hour business center
3 meeting rooms
Conference center (2,100 square feet of space)

Outdoors

Garden
In the mountains
Picnic area
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Braille/raised signage
Grab bar in bathtub
Grab bar in shower
Handrails in stairways
Pool hoist on site
Portable bathtub seat
Stair-free path to entrance
Upper floors accessible by stairs only
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

1 building
2 floors
Built in 1960
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Free crib
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium cable channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning
Desk
Heating
Iron/ironing board

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 4:00 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Sunday, Wednesday, Thursday, Friday, and Saturday:

Fitness facility
Hot tub

Access methods

Staffed front desk

Pets

Service animals exempt from fees

Children and extra beds

Up to 2 kids 16 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for USD 10.0 per stay
Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

Rollaway bed fee: USD 10.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Check-in: 4 PM
Check-out: 11 AM
Minimum check-in age: 21

The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Charges for extra guests may apply and vary depending on the property's policy.
A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
This property accepts credit cards. Cash is not accepted.
Onsite safety features include a carbon monoxide detector and a smoke detector.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

There are no elevators.

Property is also known as

Cascades Mountain Resort Hendersonville

Cascades Mountain Resort

Cascades Mountain Hendersonville

Cascades Mountain

Cascades Mountain Resort, Ascend Hotel Collection Hotel

Cascades Mountain Resort an Ascend Hotel Collection Member

Cascades Mountain Resort, Ascend Hotel Collection Hendersonville

Frequently asked questions

Are free cancellation options available at Cascades Mountain Resort, Ascend Hotel Collection?

Cascades Mountain Resort, Ascend Hotel Collection offers free cancellation on some room rates. For more details, look at the cancellation policy on our site.

What is there to do within easy reach of Cascades Mountain Resort, Ascend Hotel Collection?

This hotel is located in Hendersonville, close to Blue Ridge Mall, Elijah Mountain Gem Mine, and Flat Rock Playhouse. You'll also find Burntshirt Vineyards and Saint Paul Mountain Vineyards within a short drive.

Is there parking available at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, self parking is offered for free at the hotel.

Does Cascades Mountain Resort, Ascend Hotel Collection have a casino at the property?

No, Cascades Mountain Resort, Ascend Hotel Collection doesn't have a casino.

Will I find an indoor pool at Cascades Mountain Resort, Ascend Hotel Collection?

Yes, this hotel has an indoor pool along with 3 hot tubs.

What do couples enjoy most about Cascades Mountain Resort, Ascend Hotel Collection?

There are plenty of amenities for couples at this hotel, including an indoor pool, a poolside bar, and a restaurant.

Does Cascades Mountain Resort, Ascend Hotel Collection have a hot tub?

Yes, this hotel has 3 spa tubs.

Does Cascades Mountain Resort, Ascend Hotel Collection have a restaurant with a breakfast menu?

No, Cascades Mountain Resort, Ascend Hotel Collection doesn't have a restaurant that serves breakfast.

Will Cascades Mountain Resort, Ascend Hotel Collection allow pets to stay for free?

No, pets aren't allowed at Cascades Mountain Resort, Ascend Hotel Collection though service animals are welcome.

Are there connecting rooms at Cascades Mountain Resort, Ascend Hotel Collection?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Cascades Mountain Resort, Ascend Hotel Collection?

The closest major airport to Cascades Mountain Resort, Ascend Hotel Collection is Asheville Regional Airport (AVL), which is 10.3 mi away (13 minutes by car).

Are there rooms with balconies that I can book at Cascades Mountain Resort, Ascend Hotel Collection?

No, you won't find guestrooms with balconies at Cascades Mountain Resort, Ascend Hotel Collection.

Cascades Mountain Resort, Ascend Hotel Collection Reviews

6.4

6.6/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.6/10

Eco-friendliness

2/10 Terrible

Joshua

Business traveler

Dec 23, 2024

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

They charged me a $100 deposit which I wasn’t told about until checkin and mold in bathroom trash behind mattress and tons behind couch front desk was kind of cold towards me

Stayed 1 night in Dec 2024

10/10 Excellent

Fausto

Nov 22, 2024

Stayed 1 night in Nov 2024

2/10 Terrible

Nick

Traveled with family

Nov 21, 2024

Disliked: Cleanliness, property conditions & facilities

Rm had someone in it. Only snack machine didnt work. Staff offered tonsell me her bag of chips. Last night i was there no hot water.

Stayed 2 nights in Nov 2024

2/10 Terrible

Janille, Newark

Nov 20, 2024

Stayed 4 nights in Nov 2024

4/10 Poor

James

Nov 19, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I am sorry to say that the desk people did not have the mind to want to be service orientated. The hallways were not vaccumed. When i checked in, my room was not clean. I used the shower and several long strands of hair was in the tub. The phone did not work. The maids did not understand english.

Stayed 7 nights in Nov 2024

2/10 Terrible

Brittany

Business traveler, Traveled with family

Nov 17, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2024

10/10 Excellent

Brian

Nov 15, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2024

2/10 Terrible

Robert

Business traveler

Nov 15, 2024

Disliked: Property conditions & facilities

Absolutely the worst experience I’ve ever had at a hotel

Stayed 3 nights in Nov 2024

8/10 Good

Rocky

Nov 14, 2024

Liked: Cleanliness

Nice stay

Stayed 1 night in Nov 2024

2/10 Terrible

William

Traveled with family

Nov 11, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

This was the worst place ever!!! Did not look like the pictures and we didn't even stay because it was so nasty for us and our little children. Expedia should not even be suggesting this property!!! We left, lost our money, and stayed at a different Hotel.

Stayed 1 night in Nov 2024

2/10 Terrible

Jeremy

Nov 10, 2024

Stayed 4 nights in Nov 2024

10/10 Excellent

Fausto

Nov 10, 2024

Stayed 2 nights in Nov 2024

2/10 Terrible

Terrianna

Business traveler

Nov 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Nov 2024

6/10 Okay

Michael

Traveled with family

Nov 9, 2024

Okay

The best part about the stay was the pool with slide. The room was good but the bathroom was very small, fan didnt work so the humidity built up quickly and made a mess. It was very small, and paint coming off the walls in the bathroom. Probably from the moisture .

Stayed 1 night in Nov 2024

2/10 Terrible

Darwin

Nov 9, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities

Antique old nasty ceilings fallibg in, walls cracked falling. Have to get key reset after 1 use all the time. Pics show place to be nice but definitely not

Stayed 4 nights in Nov 2024

2/10 Terrible

Matthew

Nov 8, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

They are thieves

Stayed 9 nights in Oct 2024

2/10 Terrible

Robbin

Nov 8, 2024

Stayed 1 night in Aug 2024

6/10 Okay

The

Traveled with family

Nov 8, 2024

Disliked: Cleanliness, property conditions & facilities

The staff was friendly but we had an issue with getting our room that we had booked online. They said it was because we had booked thru a third party that they could not meet our needs. Also our room had trash in it, the floor had not been vacuumed, a full beer can was left and it looked like the bare minimum was done. The kids like the pool. Our room stayed nice and cool and we did sleep well.

Stayed 2 nights in Nov 2024

4/10 Poor

Robbin

Traveled with family

Nov 7, 2024

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very disappointed

It was horrible no internet no phones hot tubs were not working. No laundry No ice Coffee maker didn’t work and no breakfast. You can tell at one time this was a wonderful hotel but it was horrible service attitudes lack of items and no willingness to lower rate even though none of this was disclosed.

Stayed 2 nights in Aug 2024

2/10 Terrible

Camielle

Nov 6, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Nov 2024

8/10 Good

Bradley

Nov 5, 2024

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Stayed 1 night in Nov 2024

10/10 Excellent

Leandra

Traveled with family

Oct 31, 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

4/10 Poor

Jon

Business traveler

Oct 30, 2024

Disliked: Cleanliness, staff & service

Horrible time. Decent waterslide.

The first room they sent me to was already occupied. Then after getting a second room, they gave other guests key cards to my room. 2 people walked in on me getting out of the shower. In the morning i found multiple cockroaches crawling around my room. The waterslide was cool tho, hot tub was not working.

Stayed 1 night in Oct 2024