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City Express Suites by Marriott Playa Del Carmen

3.0 star property
Comfortable hotel near Quinta Avenida

Choose dates to view prices

Photo gallery for City Express Suites by Marriott Playa Del Carmen

Lobby lounge
Terrace/patio
Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Free daily continental breakfast
Reviews
8.6

Excellent

Popular amenities

  • RestaurantRestaurantRestaurant
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • GymGymGym

Explore the area

Map
Av. Balamkamche Mza. 30 Lt 4, Fraccionamiento Playacar Fase II, Playa del Carmen, QROO, 77710
  • Popular LocationQuinta Avenida19 min walk
  • Popular LocationMamitas Beach8 min drive
  • Popular LocationXcaret Eco Theme Park11 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)46 min drive

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Room options

View all photos for Suite, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 2 Double Beds

  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed with Sofa bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Queen Bed with Sofa bed

  • 334 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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8.2 out of 10, Very Good, (1016)
The price is $72
per night
$101 total
includes taxes & fees
Jun 15 - Jun 16
The Palm at Playa

About the neighborhood

Playa del Carmen

Located in Playacar within a mile (2 km) of Quinta Avenida, City Express Suites by Marriott Playa Del Carmen is within a few miles (5 km) of other popular sights such as Mamitas Beach. This 56-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Avenida - 19 min walk
  • Mamitas Beach - 8 min drive
  • Xplor Theme Park - 8 min drive
  • Playa del Carmen Main Beach - 9 min drive
  • Xcaret Eco Theme Park - 11 min drive

Getting around

  • The nearest major airport is Cancun Intl. Airport (CUN): 46-min drive, 35.3 mi/56.8 km.

Restaurants

  • Starbucks - 8 min walk
  • Rolandi's - 1 min walk
  • Perché No Italian Food - 9 min walk
  • El Gran Taco - 11 min walk
  • Casa Rivieras - 8 min walk

About this property

City Express Suites by Marriott Playa Del Carmen

Comfortable hotel near Quinta Avenida
City Express Suites by Marriott Playa Del Carmen features an outdoor pool, a children's pool, and a gym. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this family-friendly hotel include free WiFi in public areas, a 24-hour business center, and coffee/tea in a common area.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Kitchens, sitting areas, and refrigerators are also available. Housekeeping is available on request.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:00 AM
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Games
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers available
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Stovetop

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 1 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a smoke detector, and window guards.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

City Express Suites Playa Carmen Hotel
City Express Suites Playa Carmen Playa del Carmen
City Express Suites Playa Carmen
City Express Suites Carmen
City Suites Playa del Carmen
City Express Suites Playa del Carmen
City Express Suites by Marriott Playa Del Carmen Hotel

Frequently asked questions

Is a free cancellation option available at City Express Suites by Marriott Playa Del Carmen?

City Express Suites by Marriott Playa Del Carmen provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at City Express Suites by Marriott Playa Del Carmen?

As of Jun 1, 2024, prices found for a 1-night stay for 2 adults at City Express Suites by Marriott Playa Del Carmen on Jun 7, 2024 start from $91.56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around City Express Suites by Marriott Playa Del Carmen?

This hotel is situated in Playacar within a short 19-minute walk of Quinta Avenida and also 16 minutes on foot from Xaman Ha Aviary. You'll also find Playa del Carmen Main Beach and Xplor Theme Park within a short drive.

Is parking available on site at City Express Suites by Marriott Playa Del Carmen?

Yes, self parking is offered for free at the hotel. Though parking is available on request, accessible parking and electric car charging are also available.

Does City Express Suites by Marriott Playa Del Carmen have a casino at the property?

No, City Express Suites by Marriott Playa Del Carmen doesn't have a casino.

Is there an indoor pool at City Express Suites by Marriott Playa Del Carmen?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is City Express Suites by Marriott Playa Del Carmen good for couples?

Couples staying at this hotel will appreciate amenities like a kitchen as well as an outdoor pool and a restaurant.

Are there hot tubs at City Express Suites by Marriott Playa Del Carmen?

No, there isn't a spa tub at this hotel.

Does City Express Suites by Marriott Playa Del Carmen feature a restaurant that includes a breakfast menu?

Yes, City Express Suites by Marriott Playa Del Carmen serves free continental breakfast each morning from its restaurant.

Does City Express Suites by Marriott Playa Del Carmen allow pets to stay free of charge?

No, pets aren't allowed at City Express Suites by Marriott Playa Del Carmen though service animals are welcome.

Are there connecting rooms at City Express Suites by Marriott Playa Del Carmen?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to City Express Suites by Marriott Playa Del Carmen?

The closest major airport to City Express Suites by Marriott Playa Del Carmen is Cozumel Intl. Airport (CZM), which is 21.7 mi away (257 minutes by car).

Are there rooms with balconies at City Express Suites by Marriott Playa Del Carmen?

No, there aren't any guestrooms with balconies at City Express Suites by Marriott Playa Del Carmen.

City Express Suites by Marriott Playa Del Carmen Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 225 out of 408 reviews" "
Rating 8 - Good. 107 out of 408 reviews" "
Rating 6 - Okay. 42 out of 408 reviews" "
Rating 4 - Poor. 16 out of 408 reviews" "
Rating 2 - Terrible. 18 out of 408 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Fantastic!
The staff was so helpful and friendly… we felt right at home. The accommodations were immaculate and well cared for…the nearby Patisserie and restaurants were excellent.
Stayed 2 nights in Feb 2024

6/10 Okay

Frank, Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
The property was
Stayed 5 nights in Dec 2023

2/10 Terrible

Jorge

Stayed 1 night in Jun 2023

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Good for staying
Very clean room with kitchen. Not too small. Big fridge. All you need for cooking. Bed mattress hard, old pillows but clean. Breakfast the same every day, could taste better. Al lot of parking. Walking distance to shopping.
Stayed 7 nights in Mar 2023

2/10 Terrible

Carlos

Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick solo over night
This was my second stay at City Suites. I chose it again, because the first time was so great. It is centrally located, easy to get to and has plenty of amenities. The staff are incredibly friendly and helpful. The rooms were comfortable and clean.
Stayed 1 night in Feb 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Endroit excellent aussi bien que des resorts tout inclus je le conseil a tous un gros merci !!
Stayed 9 nights in Jan 2023

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

jiahong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, everything was great except location. But it was no problem. We can drive to central just 5 minutes to visit beach and back to quiet hotel for rest.

4/10 Poor

Aditya

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room they gave us smelled badly and they wouldn’t change it until their maintenance guy looked at it. The maintenance guy couldn’t do anything but still the hotel didn’t agree to change the room easily. After some further discussions and visit to room by hotel staff, they gave us another room. At breakfast they had bread but wouldn’t put butter out and even upon requesting they give only 1 pcs. Hope the service can be improved at this hotel.