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Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

3.0 star property
Comfortable hotel, walk to Quinta Alegría Shopping Mall

Choose dates to view prices

Photo gallery for Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Outdoor pool, pool umbrellas, sun loungers
Exterior
Premium bedding, down comforters, Tempur-Pedic beds, minibar
Free daily buffet breakfast
Shower, free toiletries, hair dryer, towels
Reviews
9.2

Wonderful

Popular amenities

  • Breakfast included
  • Parking included
  • Pool
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • LaundryLaundryLaundry

Explore the area

Map
Av. Constituyentes Entre Av. 10 y Av. 15, Colonia Centro, Playa del Carmen, QROO, 77720
  • Popular LocationQuinta Alegría Shopping Mall1 min walk
  • Popular LocationMamitas Beach7 min walk
  • Popular LocationPlaya del Carmen Maritime Terminal16 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)49 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed

10/10 Exceptional
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 2 Queen Beds

9.6/10 Exceptional
  • 409 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Suite, 1 King Bed, Balcony

10/10 Exceptional
  • 409 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room

9.5/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility)

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Accessible (Mobility)

10/10 Exceptional
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 2 Queen Beds

10/10 Exceptional
  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Balcony

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed, Balcony

9.8/10 Exceptional
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, down comforters, Tempur-Pedic beds, minibar

Standard Room, 1 King Bed

9.4/10 Wonderful
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Located in Downtown Playa del Carmen, Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel is adjacent to Quinta Alegría Shopping Mall and within a 10-minute walk of other popular attractions like Mamitas Beach. This 91-room, 3-star hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk
  • Quinta Avenida - 2 min walk
  • Mamitas Beach - 7 min walk
  • Playa del Carmen Main Beach - 8 min walk
  • Playa del Carmen Maritime Terminal - 16 min walk

Getting around

  • The preferred airport is Cancun Intl. Airport (CUN): 49-min drive, 34.7 mi/55.9 km.

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Sabrina – Tradizioni Italiane - ‬1 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel

Comfortable hotel, walk to Quinta Alegría Shopping Mall
Built in 2018, the brand new Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel features an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, securing valuables, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a computer station.
Guests can expect to find free WiFi and flat-screen TVs with satellite channels. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Refrigerators, microwaves, and minibars are also available.
Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Handrails in stairways
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Playa Carmen Hotel Playa del Carmen
Holiday Inn Express Playa Carmen Hotel
Inn Express Carmen Hotel
Express Suites Carmen, An Ihg
Holiday Inn Express Suites Playa Del Carmen
Holiday Inn Express Suites Playa Del Carmen an IHG Hotel

Frequently asked questions

Is free cancellation available at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

As of Jun 7, 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel on Jun 24, 2024 start from $101.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

This hotel is situated in Downtown Playa del Carmen, just steps from Quinta Avenida, and within a 10-minute walk of Playa del Carmen Main Beach and Mamitas Beach. You'll also find Playa del Carmen Maritime Terminal and Playacar Golf Club within a short drive.

Will I be able to park at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Yes, self parking is offered for free at the hotel. Though parking is limited, accessible parking is also available.

Does Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel have a casino on the premises?

No, Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel doesn't have a casino.

Will I find an indoor pool at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as an outdoor pool.

Does Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel have a hot tub?

No, there isn't a spa tub at this hotel.

Does Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel feature a restaurant that includes a breakfast menu?

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel offers free buffet breakfast each morning though there is no restaurant.

Will Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel allow pets to stay free of charge?

No, pets aren't allowed at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel though service animals are welcome.

Are there connecting rooms at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

The closest major airport to Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel is Cozumel Intl. Airport (CZM), which is 21.3 mi away (253 minutes by car).

Are there rooms with balconies at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel?

Yes, some guestrooms at Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel offer a balcony.

Holiday Inn Express And Suites Playa Del Carmen, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 557 out of 842 reviews" "
Rating 8 - Good. 207 out of 842 reviews" "
Rating 6 - Okay. 47 out of 842 reviews" "
Rating 4 - Poor. 17 out of 842 reviews" "
Rating 2 - Terrible. 14 out of 842 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Alan

Stayed 4 nights in Mar 2024

10/10 Excellent

MARISELA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

AARON

Stayed 5 nights in Feb 2024

8/10 Good

Rocio

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the fact that the location was very good, you could walk in the shopping and restaurant areas and access the beach easily also the pool area was nice although it lacked some refreshment facilities, the breakfast was nice, and it was very clean
Stayed 2 nights in Feb 2024

10/10 Excellent

Enedina

Stayed 1 night in Feb 2024

10/10 Excellent

carl

Traveled with partner
Liked: Staff & service, property conditions & facilities
Practical
Stayed 1 night in Feb 2024

10/10 Excellent

William L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was excellent during breakfast and the food was great and fresh. Overall great service.
Stayed 2 nights in Feb 2024

10/10 Excellent

Marlene and Brad

Stayed 1 night in Feb 2024

10/10 Excellent

MANIKANDAN

Stayed 1 night in Feb 2024