Friendly staff at checkin, eager to ensure satisfaction with your stay. Very clean and fresh looking.
Great staff
The staff was the best part of our stay. They were friendly and helpful. We left some items behind and they held it for us until we were able to return a few hours later. Breakfast looked great.The room itself was pretty standard bed was very firm. Shower in the bathroom needed new caulking. Overall not a bad night's stay.
We had the best possible experience staying at this hotel. We parked and rode the shuttle to the airport. Our driver was so nice and it was great getting dropped off at the door. On the way back our flight was delayed and we didn’t arrive until 4 am. Our driver was at the door when we walked out of the airport and had our keys ready at the counter when we arrived for our rooms. The rooms are spectacular. Large, clean, modern, comfortable…. I can’t say enough!!
Great, polite and professional front office staff on the night of check-in. Disliked the fact that there was no microwave ovens in the rooms although one was supplied upon request.
Enjoyed cover parking in the rain. Great breakfast. Liked the texts checking on my stay.
A lot of dog hair on the sheets in first room. Transferred to a second room, makeup on sheets, transferred to a third room, hair on sheets. Sheets were not replaced after the stay from the night before. Evidently, the staff just makes the bed without cleaning the sheets before new stay.
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This is a really nice hotel especially for the value. I have stayed here twice and the staff are so friendly and accommodating. They make you feel you are at a 5 star hotel. The rooms are nicely decorated with modern decor too.
We liked the front desk, the service, the toiletries. We did not like having to change rooms immediately due to bed and toilet not cleaned. We were told they were short staffed that day. We also were upset the hot tub was closed and the pool area was under construction. We go to the hotel to get away and relax, especially for the pool and hot tub. Otherwise we'd just stay home. Breakfast wasn't as good as I expected. Bacon would be a nice addition.
It was awesome! So spacious and clean! We had just traveled through 5 different hotels on a big East Coast trip. And this by far was our favorite hotel.
Every body was Very nice and helpful. Can't beat the buffet breakfast and choices they put out for all the guests in the morning.
Nice, new hotel. Hot breakfast was a plus. Beds were comfortable. It's only 10-15 minutes away from the downtown. It was overall a good stay for one night. The common areas and the room was clean but bathroom cleaning could be better.
Fantastic and easy to get to. They offer a free shuttle within 3 miles of the hotel, which allows you to enjoy some EXCELLENT amenities/shops/restaurants/movie theater at settlers ridge. Very friendly and accommodating staff!
Located 1.5 mi (2.5 km) from The Mall at Robinson, Hampton Inn & Suites Pittsburgh Airport South–Settlers Ridge is within a 5-minute drive of Montour Trailhead and Parking at Cliff Mine Road. This 100-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.
Free on-the-go breakfast is served each morning from 7:00 AM to 9:00 AM.
Guests can expect 42-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are other standard amenities.
Built in 2016, the brand new Hampton Inn & Suites Pittsburgh Airport South–Settlers Ridge offers an indoor pool, a gym, and free WiFi in public areas. There's free parking, as well as a free shuttle from the hotel to the airport (available 24 hours). The front desk is staffed 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, coffee/tea in a common area, and a meeting room.
Friendly staff at checkin, eager to ensure satisfaction with your stay. Very clean and fresh looking.
Great staff
Dear marsha, We welcome all compliments, but it is especially nice to hear you praise our staff. They truly breathe hospitality into every aspect of our hotel and make it a wonderful place to stay. Your review is appreciated, and we hope to see you again soon. Sincerely, Kristen Auchenbach General Manager
The staff was the best part of our stay. They were friendly and helpful. We left some items behind and they held it for us until we were able to return a few hours later. Breakfast looked great.The room itself was pretty standard bed was very firm. Shower in the bathroom needed new caulking. Overall not a bad night's stay.
Dear Denise,Thank you for noting our great staff, and I'm glad that you were able to retrieve your items. We value your feedback and hope to host you again for a pleasant experience.Sincerely,Kristen AuchenbachGeneral Manager
We had the best possible experience staying at this hotel. We parked and rode the shuttle to the airport. Our driver was so nice and it was great getting dropped off at the door. On the way back our flight was delayed and we didn’t arrive until 4 am. Our driver was at the door when we walked out of the airport and had our keys ready at the counter when we arrived for our rooms. The rooms are spectacular. Large, clean, modern, comfortable…. I can’t say enough!!
Dear Eric, I am thrilled that we provided you with an exceptional stay from start to finish. We take great pride in offering the best service and accommodations in the Pittsburgh area, and we appreciate you taking notice. On behalf of the entire staff here at Homewood Suites, thank you for your business, and please visit again soon. Best, Kristen Auchenbach General Manager
Great, polite and professional front office staff on the night of check-in. Disliked the fact that there was no microwave ovens in the rooms although one was supplied upon request.
Dear Kenny, I am glad to hear that your stay was enhanced by our wonderful staff and the friendly service they provide. Thank you for your honest feedback and your patronage. We enjoyed hosting you and look forward to doing so again. Best, Kristen Feole General Manager
Dear James, We are thrilled you enjoyed your stay! Thank you for the review, and please visit us again. Best, Kristen FeoleGeneral Manager
Enjoyed cover parking in the rain. Great breakfast. Liked the texts checking on my stay.
Dear coy, Thank you for your kind review. I am glad to hear that our excellent amenities and attentive service were a great fit for your stay. We appreciate your business and hope to see you back anytime you return to the area. Best, Kristen Feole General Manager
A lot of dog hair on the sheets in first room. Transferred to a second room, makeup on sheets, transferred to a third room, hair on sheets. Sheets were not replaced after the stay from the night before. Evidently, the staff just makes the bed without cleaning the sheets before new stay.
Dear Roy,I apologize that the quality of your room was not met with our excellence in service. Providing fresh and comfortable accommodations is our top priority and I regret that we let you down in this area. We value you as our guest and hope to have you stay with us again for a better experience. Thanks again for writing a review.Sincerely,Kristen FeoleGeneral Manager
Dear Joan, We're happy to hear from you and glad you enjoyed your stay. I'm pleased you found our amenities and service pleasant. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again. Best, Joseph Goetz, GM