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Recent guest reviews

Great location for going to Philadelphia Flower Show!

Close to everything, accessible to dining, transportation and sightseeing. Staff was unfriendly, not very helpful and some were outright rude!

Friendly staff, clean property, nice location.

The staff could have been a little more interactive and friendly.

Location is perfect. Staff extremely friendly and helpful

The hotel is located in a convenient and walkable to convention center. There are lot of bugs in the room and I was bitten badly. I will never ever stay in the hotel

Convenient

Your hotel is not set up to receive early arrivals. I arrived about 4 hours early and the clerk said that I would possibly have to sit and wait in the lobby until check in time. This is the only hotel I've experienced this with.

I liked that it was in the city center which made it easy to get around and see the sights.

Great location and wonderful service

N/a

The staff were extra nice and I was able to check into my room a little early.

Arch St Philadelphia PA

Hotel highlights

  • Walking distance to Reading Terminal Market and Pennsylvania Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in Center City, Hilton Garden Inn Philadelphia Center City is adjacent to Reading Terminal Market and within a 10-minute walk of other popular attractions like City Hall. This 279-room hotel has a restaurant along with conveniences like free in-room WiFi and a gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service. For your convenience, a cooked-to-order breakfast is served weekdays for a fee.


Rooms

42-inch LCD TVs come with digital channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.


Property features

Hilton Garden Inn Philadelphia Center City features a gym, free WiFi in public areas, and meeting rooms. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and tours or tickets. Additional amenities include a business center, express check-in, and express check-out.

Room options

Junior Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

1 King Bed | Sleeps 4

Junior Studio Suite, 2 Queen Beds

2 Queen Beds | Sleeps 5

Room, 1 King Bed (Drinks/Snacks)

1 King Bed | Sleeps 2

Junior Room, 2 Queen Beds (Drinks/Snacks)

2 Queen Beds | Sleeps 5

Guest reviews for Hilton Garden Inn Philadelphia Center City

Everyone (18) Couples (6) Family (9)
4
Everyone

By on May 12, 2024

Review comment responded on May 13, 2024

Thanks for the score

3
Family

Great location for going to Philadelphia Flower Show!

By on Mar 3, 2024

Review comment responded on Mar 4, 2024

Thank you for staying with us

4
Everyone

By on Mar 1, 2024

Review comment responded on Mar 2, 2024

Thank you for taking the to complete the survey. We hope you enjoyed your stay with us.

1
Everyone

By on Jan 1, 2024

Review comment responded on Jan 7, 2024

We are sorry to hear you did not enjoy your stay

4
Family with small children

Close to everything, accessible to dining, transportation and sightseeing. Staff was unfriendly, not very helpful and some were outright rude!

By on Sep 26, 2023

Review comment responded on Sep 26, 2023

Thank you for taking the time to share your recent experience with us. Your experience does not represent the level of service you have come to expect from Hilton Garden Inn. I hope to have an opportunity to better serve you the next time your travels bring you to Philadelphia.

4
Everyone

By , from Lewes on Sep 13, 2023

Review comment responded on Oct 4, 2023

Thank you for taking the time to let us know about your recent stay, your feedback is very invaluable! We strive to deliver a positive, memorable stay for all of our guests. Thank you again and we hope to have an opportunity to host you again the next time your travels bring you to Philadelphia.

5
Family

Friendly staff, clean property, nice location.

By on Sep 11, 2023

Review comment responded on Sep 14, 2023

Thank you for taking the time to let us know about your recent stay, your feedback is very invaluable! We strive to deliver a positive, memorable stay for all of our guests. Thank you again and we hope to have an opportunity to host you again the next time your travels bring you to Philadelphia.

4
Family

The staff could have been a little more interactive and friendly.

By on Aug 20, 2023

Review comment responded on Aug 21, 2023

Thank you for taking the time to let us know about your recent stay, your feedback is very invaluable! We strive to deliver a positive, memorable stay for all of our guests. Thank you again and we hope to have an opportunity to host you again the next time your travels bring you to Philadelphia.

5
Everyone

Location is perfect. Staff extremely friendly and helpful

By on Jul 22, 2023

Review comment responded on Jul 26, 2023

Thank you for your rating! We couldn't be happier to know that we met your expectations and we are grateful you took the time to let us know.

2
Family with small children Business Business

The hotel is located in a convenient and walkable to convention center. There are lot of bugs in the room and I was bitten badly. I will never ever stay in the hotel

By on Jul 15, 2023

Review comment responded on Jul 19, 2023

Thank you for taking the time to share your recent experience with us. Your experience does not represent the level of service you have come to expect from Hilton Garden Inn. I am truly sorry we did not deliver excellent service during your stay. I am personally following up on this and we are taking immediate, corrective actions to address this. If you would like to discuss your experience more fully please feel free to call me at 215-923-0100. Again I apologize and hope to have an opportunity to better serve you the next time your travels bring you to Philadelphia.

Hilton Garden Inn Philadelphia Center City

1100 Arch St, Philadelphia, PA 19107
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