Frequently asked questions

Is free cancellation available at Lotte New York Palace?
Lotte New York Palace offers free cancellation on some room rates. For additional details, look at the cancellation policy on our site.
What's there to do near Lotte New York Palace?
This hotel is situated in Manhattan, just steps from 5th Avenue and St. Patrick’s Cathedral, and within a short walk of Radio City Music Hall. You’ll also find Rockefeller Center and Grand Central Terminal less than a mile away.
Is parking available on site at Lotte New York Palace?
Yes, secured valet parking is offered for USD 90 per day with in/out privileges. Accessible parking is also available for guests.
Is there a spa available at Lotte New York Palace?
The Palace Spa is the hotel’s spa and services include hot stone massages, detox wraps, facials, and mani/pedis.
Does Lotte New York Palace have a casino?
No, Lotte New York Palace doesn’t have a casino.
Will I find an indoor pool at Lotte New York Palace?
No, there is no indoor pool at this hotel.
What do couples enjoy most about Lotte New York Palace?
There are many amenities for couples at this hotel, including in-room massages as well as a bar and a restaurant.
Does Lotte New York Palace have a hot tub?
No, but guests can enjoy a steam room at this hotel.
Does Lotte New York Palace feature a restaurant that includes a breakfast menu?
Yes, Lotte New York Palace serves a full breakfast for a surcharge each morning at Gold Room.
Will Lotte New York Palace allow pets to stay for free?
Although they can’t stay for free, dogs are welcome at Lotte New York Palace for a fee of USD 125 per pet, per stay.
Are there connecting rooms at Lotte New York Palace?
Yes, you can book connecting guestrooms at this hotel for your group or family vacation.
What is the closest airport to Lotte New York Palace?
The closest major airport to Lotte New York Palace is New York, NY (NYS-Skyports Seaplane Base), which is 2.2 mi away (4 minutes by car). Another top airport is LaGuardia Airport (LGA), which is located 9.4 mi away (25-minute drive).
Are there rooms with balconies at Lotte New York Palace?
No, there aren’t any guestrooms with balconies at Lotte New York Palace.
Does Lotte New York Palace have a wedding venue?
Take advantage of the wedding venue at Lotte New York Palace if you plan to say “I do” during your trip.