Staff was great ! Beds were a little too small, a little trouble with heat and water temp which was temporary but otherwise good hotel.
No room service.
Bed was very comfortable. We enjoyed Showtime
Great!
No hot water for several days. Management is not available to troubleshoot.
I paid 300/night and it wasn't worth it all. No dining options inside hotel, no daily cleaning of the rooms during our stay, no gift shop to purchase toiletries, the daily resort fee was a ripoff. Forcing you to use their pantry with prepackaged food options and museum tickets which turns out it's free admission to Brooklyn art Museum anyway. Wouldn't recommend.
Friendly staff Hotel booking was done few months ago for wedding and we requested all guests on sane floor to avoid elevator use but all guests were on different floor including bride and groom parents and relatives.
Friendly and helpful staff
The doorman was so helpful in guiding us to where we needed to go. We were even given late check out because our flight out was late. But I wish the site said the pool was closed. My kids were looking forward to swimming. But overall, excellent stay
Pretty much lacks any character and the amenities are modest and the immediate location is uninspiring but the rooms are fine and the price is cheap compared to a lot of other places and it is about 10 minutes walk to Brooklyn Bridge Park and 25 minutes walking distance into Fort Greene/Clinton Hill and Boerum Hill/Carroll Gardens, and an easy bike ride to a lot of other great neighborhoods in Brooklyn.
I stay 2 night in the hotel and they don’t Clean the room, I call the operator And she told me you need to call for clean the room really bad services
Convenient to lots of sights - beautiful room and fantastic staff. We would definitely stay here again.
Shower head & bathtub fixtures came apart from the wall. Being on the lower floor it gets to be noisy despite of the ‘sound proof’ windows. Minimal amenities. No direct line to front desk or housekeeping, u have to go to reception in person to ask for things, e.g. sewing kit, which was never delivered.
Nice hotel with modern, clean and spacious rooms. Lots of hand sanitizing stations throughout and the staff was cheerful. Overall a pleasant stay. The only issue was there was so much (pot) smoking going on our floor. I have no problem with people enjoying themselves, but I booked a non-smoking room. I shouldn’t have had to deal with the smell coming through to my room via the vents.
New York Marriott at the Brooklyn Bridge places you within a mile (2 km) of popular attractions like Barclays Center Brooklyn and Brooklyn Bridge. This 666-room, 4-star hotel has a bar/lounge along with conveniences like a gym and a conference center.
At the end of the day, unwind with a drink at the bar/lounge.
Smart TVs come with cable channels and pay movies, and guests can stay connected with WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Refrigerators, coffee makers, and free local calls are also standard. Housekeeping is available on request.
Guests of New York Marriott at the Brooklyn Bridge enjoy a gym, free WiFi in public areas, and a conference center. Self parking is offered for USD 60.00 per day. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and luggage storage. Additional amenities include a business center, a computer station, and express check-in.
Staff was great ! Beds were a little too small, a little trouble with heat and water temp which was temporary but otherwise good hotel.
Dear Nakia, Thank you for being a guest of the Brooklyn Marriott. We are sorry for not being able to meet your expectation and hope you will give us another opportunity in the future. Regards,
No room service.
Dear Cathy, Thank you for sharing your feedback. I'm sorry we did not meet your expectations. We do offer the opportunity to order from our restaurant for pick up and Front Desk will accept and hold any food items ordered from outside. We hope you will give us another opportunity to be of service. Thank you for choosing to stay with us.
Dear Corey,Thank you for your 5 out of 5 survey result. We are delighted to know that we met your expectations. We hope to welcome you back again soon. Regards,
Dear Brian, thank you for submitting your survey results here on Expedia. We appreciate the 5 out of 5 score. Hope to see you again soon, Best regards,
Bed was very comfortable. We enjoyed Showtime
Thank you for choosing to stay with us and share your feedback. We are delighted to read that you found the room/bed comfortable and enjoyed access to Showtime. Hope to see you again very soon, Regards,
Great!
No hot water for several days. Management is not available to troubleshoot.
I paid 300/night and it wasn't worth it all. No dining options inside hotel, no daily cleaning of the rooms during our stay, no gift shop to purchase toiletries, the daily resort fee was a ripoff. Forcing you to use their pantry with prepackaged food options and museum tickets which turns out it's free admission to Brooklyn art Museum anyway. Wouldn't recommend.
Friendly staff Hotel booking was done few months ago for wedding and we requested all guests on sane floor to avoid elevator use but all guests were on different floor including bride and groom parents and relatives.
Thank you for your feedback. We do strive for excellent service and we are sorry we fell short of that during your stay. We will address these issues with our leadership We hope to see you back in Brooklyn on your future travels.
Dear Wanda, thank you for being our guest. I'm sorry to see we feel short in meeting your expectations. We hope you will give us another opportunity to be of service in the future and ensure a pleasant visit. Thank you and regards,