All staff was very attentive and kind.
Room was clean. Issue with air conditioning not staying on. Maybe they could have fixed it but we were too tired to deal with it.
to much space under the room door and our bed headboard was not stable
The overall experience was awesome!
It was all very nice
Beautiful hotel! The lobby and atrium are stylish and up-to-date, and the rooms have a warm and cozy vibe. Lovely pool area and sunny courtyard. Definitely highly recommend this hotel!
Great value
Was very close to the airport,and the free transportation is a plus. The staff was very professional and kind.
Shuttle only provided from/to airport… would go to the shopping/restaurant center on the other side of the interstate, only a mile way. Staff was not very professional… too busy talking and ignore requests. Service was slow whether front desk or restaurant. Disappointing.
Always stay here when we are in the area. Very comfortable and friendly staff!
Nice Locations
Friendly staff.
All good
The customer service was great. The staff were helpful. The room was old l, the sofa/chair was dirty. The bed was dated and the AC was noisy.
Bradley at checkin was awesome and efficient. Restaurant staff were friendly and upbeat.
Located in Northside, Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel is 1 mi (1.6 km) from River City Market Place and within a 10-minute drive of other popular attractions like Anheuser-Busch Brewery. This 317-room hotel welcomes guests with conveniences like 2 restaurants, a 24-hour gym, and free in-room WiFi.
Enjoy dining at Proper 1822, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/cafe. Start each morning off right with full breakfast served for a fee.
37-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include refrigerators, microwaves, and coffee makers. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N, an IHG Hotel features a 24-hour gym, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with a free airport shuttle during limited hours. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a conference center, a business center, and a seasonal outdoor pool.
All staff was very attentive and kind.
Room was clean. Issue with air conditioning not staying on. Maybe they could have fixed it but we were too tired to deal with it.
Dear Edward, Thank you for staying with us. We were happy to read that you found our accommodations well-maintained, except for the concerns you had with the air unit in your room. We will address this appropriately, and we want to thank you for your patience. We appreciate your feedback as we are dedicated to improving our guest experience. It would be a pleasure to welcome you back to our hotel.With Hospitality,Andy Preslar,General Manager
to much space under the room door and our bed headboard was not stable
Dear Alvin, Thank you for your review of Crowne Plaza Jacksonville Airport/I-95N. While we are glad overall you had a pleasant stay with us, we would like to apologize for the issues you encountered in your room. We have shared your concerns with the appropriate individuals and taken proper action. Thank you for choosing us, and we hope to have the opportunity to welcome you again soon.With Hospitality,Andy PreslarGeneral Manager
The overall experience was awesome!
Dear Tammy, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting a kind review of our hotel. It is a pleasure to know we exceeded your expectations. We enjoyed having you as our guest, and we look forward to seeing you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager
It was all very nice
Dear David, Thank you for your recent stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a kind review of our hotel. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we look forward to seeing you again on your next visit to the area. With Hospitality,Andy PreslarGeneral Manager
Beautiful hotel! The lobby and atrium are stylish and up-to-date, and the rooms have a warm and cozy vibe. Lovely pool area and sunny courtyard. Definitely highly recommend this hotel!
Dear Sara, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N and for taking the time to post a review. We are thrilled to know that you had a pleasant experience and that you enjoyed our well-kept property with amazing on-site amenities. Thank you once more for recommending us to future guests. We look forward to welcoming you again soon.With Hospitality,Andy PreslarGeneral Manager
Dear Jane, We are thrilled you had an excellent stay at Crowne Plaza Jacksonville Airport/I-95N, and we appreciate the fantastic recommendation to other travelers. It was our pleasure accommodating you, and we look forward to your next visit.With Hospitality,Andy PreslarGeneral Manager
Great value
Dear Bruce, Thank you for choosing Crowne Plaza Jacksonville Airport/I-95N for your recent stay. We work hard to make sure our guests have a comfortable and memorable stay with us. We are so pleased that we exceeded all of your expectations and that you found us to be a great value. We would be delighted to accommodate you again in the future and hope that you will revisit soon.With Hospitality,Andy PreslarGeneral Manager
Was very close to the airport,and the free transportation is a plus. The staff was very professional and kind.
Dear Freddy, We sincerely appreciate your positive feedback regarding your recent stay at Crowne Plaza Jacksonville Airport/I-95N. Our convenient proximity to the airport aims to enhance your travel experience, and we are delighted to hear that our complimentary transportation service contributed to your overall satisfaction. It is heartening to learn that our staff's professionalism and kindness left a positive impression on you. Providing exceptional service is our top priority, and we look forward to welcoming you back for another enjoyable stay in the future.With Hospitality,Andy PreslarGeneral Manager
Dear Shawaun, We are pleased your stay was a fantastic one and want to thank you for your excellent rating. All of us at Crowne Plaza Jacksonville Airport/I-95N look forward to your next visit. With Hospitality, Andy Preslar General Manager
Dear Dani, Thank you for your stay at Crowne Plaza Jacksonville Airport/I-95N and for posting such a generous review of our hotel and staff. It is a pleasure to know we exceeded your expectations! We enjoyed having you as our guest, and we hope to see you again on your next visit to the area. With Hospitality,Andy Preslar,General Manager